Always good experience. Never too long a wait and are always kind and considerate. They take good…read morecare of you.

They provide minimal care and have long wait times. Recieved ridiculous bill that did not reflect…read morethe quality of care recieved. If you go here for anything be prepared for them to try and charge you for whatever they want, even if you have good insurance

This was the most seamless process. The office was clean and the staff was friendly. The whole…read moreprocess took less than 30 minutes.

Very nice/clean facility. Almost no wait to be seen. Very friendly staff. Convenient location.read more

Great care was given to my wife. During these times of COVID you have to reserve a spot so as to…read morenot overcrowd the waiting room. I would rather come here than an Emergency Room anytime.

Appt at 3:11. Currently 3:41 and still not being seen. I am in pain. Front desk person is surly and…read moreunhelpful. Don't fall for the appt scam.

DO NOT CONE HERE unless you have nothing better to do with your entire day. I started writing this…read moreafter waiting TWO HOURS and still haven't seen the doctor. There were 2 cars n the parking lot, One person in the waiting room ahead of me and still TWO HOURS. I asked the nurse how much longer and was told they only have one provider. I guess she is having to Google the symptoms because TWO HOURS to see THREE patients. The emergency room has to be faster.

Takes ages to get in line, wait to even get into a waiting room, see the doctor, and run tests. I…read moredo not recommend visiting this urgent care unless you dedicate your entire day to the visit. The care quality is average. Could've been told the same thing in half of the time it took here some where else. The people are nice but it just takes AGES! my wait time in line was about 2 hrs, and it's been almost another hour since i've been sent to the back.

My 93 year old mother fell and had pneumonia. She was admitted to the hospital. The nurses and…read moredoctors were great. I can't say enough about how sweet and attentive the nurses were. The doctor came to see her Saturday and Sunday. Everyone was helpful and friendly starting from security.

If I could leave zero stars, I would. We have been in this waiting room over 7 hours. Very little…read morecommunication, updates are a joke. The management is horrible. ALL the tests he's (the patient) has had done have been AFTER I have asked about them. They came to get him for a head CT, went to go get a wheel chair, and never came back. I had to go ask why they didn't come back and a few minutes later someone finally came to get him. At least 2 hours later, after I said something else, They came to get him to draw labs. They couldn't get the blood, then brought him back to the waiting room again. An hour later I asked what they were going to do about labs. 20 minutes later a nurse comes and takes him for labs. It is now 7.5 hours in the waiting room. Haven't heard ANY results. Asked for the person in charge 30 minutes ago. Still no one and they keep telling me someone will come talk to us. I'm asking in the triage room where there are 3 people and 2 of them sitting. No patients in this room for the 10 minutes I've been waiting. And they don't care!

Good, was very satisfied with their service, got back in a timely manner, Now if you're going sign…read morein before you get there, and wait time may be even less .

This location was recommended by other parents with Tricare so I suggested my daughter go there…read more She was sent home and told it was a virus. Two weeks later she still had the same sickness and had now developed an ear infection. She was seen and told a prescription was put in at the local pharmacy. However she was then charged a copay even though we are Tricare prime and shouldn't pay one. They said they couldn't verify the insurance at that time. After three phone calls trying to get her money refunded, I was told to call another number where I was told they would refund her in several weeks. My daughter went to the pharmacy and they saw where it was submitted and then RECALLED!! I'm so frustrated she's hurting and can't get the help she needs.

I have taken my children here twice now because we are military and our Tricare will only cover 2…read moreurgent care facilities in this area. This one will see children under 2 which is very rare for an urgent care, HOWEVER it has consistently been the worst experience of my life so far. After waiting for 4 hours with two sick children I found the physician abrasive and insulted every time I tried to inquire about anything. If I offered other advice (IE: my child only has one kidney and so I have to be careful what medications he is prescribed) the doctor seemed offended that I was questioning him. Both times he has prescribed the wrong dosages for medications and I cleared this both times with my pediatrician over the phone and he said he had given them way to much of one thing and then also a steroid which is not good for young babies to take. Be advised do not take young children here, it has been a terrible experience both times.

Office experience was nothing short of terrible. The person behind the front desk was definitely…read moreunaware of her bad attitude. She was rude, short, and no social skills when it come to dealing with sick and hurting people. Definitely not the right job for her!

Came here today for a basic flu covid swab. Explained my symptoms and my concerns were dismissed as…read more"everyone has been coming here with that" and telling me that my cough for a week wasn't dry. And didn't know what an aneurism was. Maybe my reasonable expectation of industry knowledge wasnt "reasonable" but I digress. I heard her in the hallway ask "what's an aneurism" I decided I was in the wrong place. I won't return.

i was denied my steroid shot today im very sick and has sometype of virus when I asked for one she…read moresaid they dont help with breathing not knowing everytime i came there and was sick they issued the shot because of my breathing im jus outdone and tryin to find a way to look deeper to this malpractice

We were on vacation and my daughter had developed a cough which was growing worse. I was…read moreconcerned, so I searched on Yelp, and I found Stopwatch Urgent Care near our hotel in Tigertown. Anyway, we made our way over and I must say that the entire staff from the receptionist to the nurse practitioner and to our tech everyone was very professional and polite. Our NP Melanie Price was excellent and professional. Our tech was also very sweet and concerned for my daughter's well being. We were in and out in less than an hour, and I really appreciated everything they did to help my daughter. I would highly recommend Stopwatch Urgent Care if you need medical care in the Opelika/Auburn area. The big plus is that they wrote a prescription for my daughter and we went over to the Publix market to pick it up. Publix is in the same shopping center so it was very convenient.