After calling like 5 different businesses that informed me they wouldn't be able to see me for…read moreanother 2 days I called rite-way who was over in an hour. They informed me my septic tank was filled to the brim and my overflow was as well. They pumped my septic tank serviced my overflow but most importantly I was back up and running in no time. Anybody who was a full system knows how bad it is to not be able to use your facilities. Great people and very knowledgeable. I'd def use them again.

From the owner: We treat all our costumers as if we were doing work in our own home. Give you a straight answer…read more we do what we say were going to do . offer free advise . we do camera inspections and electronic locating

Louis showed up on time and did an amazing job draining my driveway. He fixed the drain and checked…read moremy cesspool. I didn't even know I needed it serviced. His price was reasonable and he did an excellent job. I will see him again in 5 years. Highly recommended

Best service in the area. My cesspool issues where all resolved upon arrival of the owner in 20…read moreminutes after my service call.

Went very well. Very knowledgeable. Came the same day while others said 24 hours needed to come on…read morea future day. Everyone else that I called said I needed to first pump the Spetic Tank and then see if the main line was clogged. CDM (Mike) looked at the tank first and said it was fine and cleaned the main line first and saved me the pumping fee which probably is needed for a few more years.

great service they did my cesspool for cheap I will use them again. No other cesspool service can…read moredo it better

Great service. I use them every year. They are friendly they work hard. They kept me informed every…read morestep of the way.

Thank you very much! We had a main line clog and they came right away to take care of the issue…read more Great service and very fair price (we had this done a few years ago due to roots in the line and they raked us over the coals). Not the case with Certified! I will be calling them for all future work.

Absolutely great experience with Rignola Cesspool Service…read more Prompt, honest, fair and professional service. After a "questionable" experience with another company we finally have our "guy" for future cesspool needs. 5+ stars!

Excellent family owned company. They go above and beyond to get the job done. TRUST ME These guys…read moreare the real deal Mike T East Moriches

I just hired Rob the owner to clean my overflowing cesspool today. His price is very fair for the…read morequality of service he offers! I am so glad I found Rob through a referral. His calm, honest, and patient manner is highly rare in this business; he really listens and makes you feel reassured. Not only is he knowledgeable, but he also went above and beyond by cleaning my cesspools thoroughly and offering proactive solutions to save me money on future cleanups. Rob is truly the best I've met locally in Stony Brook. I really appreciate his help!

Prompt, excellent service at a very reasonable price. The owner, Rob, was fantastic, very…read moreknowledgeable, and honest. Other places gave us higher estimates and suggested pricey treatments that were unnecessary without even seeing the cesspool. Rob is a straight shooter and I will, definitely, call Mid-Suffolk first the next time we need anything. Highly recommend!!! 10/10 rating. Thank you!!

Sinks were backing up, gurgling. They came that day and pulled the cover off the septic tank off…read moreand cleared the blockage. Very reasonable charge..

From the owner: 33 Years Experience in Business since 1992 Specialize in…read moreDrain Cleaning and Cesspool lines and Drain Pipe replacement Aeration and Treatment on existing Septic Cesspool Systems to restore Drainage Clogged Drain Specialist

They responded to my yelp request to assess my existing system at my new home for any issues that…read moremay exist immediately. Office folks and the guys that came to service my home were all very friendly and helpful. I will certainly use them if needed in the future.

Their representatives came out on short notice to pump our tank and were helpful in giving us…read moreadvice on tree root damage to our septic line.

I would recomend this company to anybody that is in the need of a reliable plumber. Excellent…read moreservice and reasonable cost.

I used Bay Area Sewer & Drain seven years ago and was impressed with there professional and…read morefriendly service. Here we are in need of their service for our Septic Tank and again so glad I reached out to them. They showed up at the time they promised and knew exactly how to get the job done right and efficiently. Completely reliable company. Won't hesitate using them if I need my system serviced in a few more years. In

Good afternoon after calling and speaking to your manager I am disgusted with the service and the…read moreway I was spoken to. I kindly asked her what the procedure was she basically called me a liar without saying it. I have a 4 feet wide fence and the person I had originally booked the Porta potty with who told me the directions to go on the website and fill in my information, had told me that the fence had to be 4 1/2 feet wide .I had my husband measure , Our fence which was only 4 feet wide .I called your company back to ask if there was any other way to get it in. The woman on the phone don't know her name wish I did, told me they can deliver in my back yard if I unscrew the fence for them to pass it through that would be fine. I got a phone call yesterday stating that they were dropping off the Porta potty I said great what time would that be they told between noon and 5 o'clock. On my way home from work I realized it wasn't delivered at 5:15. So I called your company and the woman who I spoke to I believe your office manager said that they're on there way I said OK great not a problem I said let me just call my husband so he can make sure the fence is completely down because we unscrewed the fence but he had to take down the panel she said OK .then I asked your office manager what day would they be picking up so I know to unscrew the fence so they can come pick it up in my yard because obviously it doesn't come down. She then tells me an a nasty tone and even got loud with me we don't have a schedule they come and they get it when they can ! I can't tell you when ! So I explain to her that I have a huge built-in pool and I cannot have my fence open for days is there anyway to give me an estimated time frame or day when ! she said no and normally we don't put it through a fence. So I explain to her this is the only way I was told I can get it in ! how would I have thought of that of myself ? I wouldn't even know that was an option to unscrew the fence so we can get the Porta potty in. Then I said to her can I please speak to a manager, she said I am the manager very condescending. I said to her well then can I please speak with the owner her response to me there's nobody around! I said so I need to speak to an owner because this is an issue, she got loud with me and basically told me in so many words it's my problem nasty and demeaning ! not even to compensate when there's an issue knowing that somebody needs your services. I would like a callback from the owner I would never speak to her again I would never recommend your company again if that's how your manager is! I also am a manager and I can tell you right now if I ever spoke to a client the way she spoke to me my boss would've fired me. She needs to take a class in HR and learn how to deal with people not even to try to accommodate me or anything ! knowing my card was already charged basically she told me it's my problem and nobody ever told me to unscrew my fence where would have I gotten that from. I would like a call back so we can rectify the situation because now I have this in my backyard I have my 18-year-old sons graduation Saturday and I am disgusted at the way I was treated.I have never ever seen customer service the way she is if I was you I'd revaluate whoever she is because you're gonna lose a Lot of business.

Ernie comes once a week to take the poops out of our motor home and he is the nicest guy you could…read moreever meet. He always has a big smile and is willing to go the extra mile if needed. Ernie is polite and leaves the place spotless. Plus, he is always on time! Joy and Bob G