I am a medium brunette and had some balayage for summer. I wanted to tone it down for fall (which…read moreI've had done before successfully). I had a photo and video of the color I desired (which is just a toned down version of what I had). The dimensions were already in my hair from the balayage and my natural color. The girl tried to talk me into low lights which I was confused about. I asked to just tone it. Well, she did and my hair was almost black! I was so surprised and shocked. When I called the next day to speak with a manager she offered no help. And then told me to call her back next week! I'm sorry as a business owner I would call a client to check on them if they weren't satisfied and I would NOT tell them it was their problem. So typical of an average salon to take their mistake and tell me it's my problem.

I wanted to start off with stating the fact that the stylist I had was just simply amazing. She was…read morekind, compassionate, listen to what I wanted and did a great job with my root touch up and bang trim. Really my only issue is that I was not draped properly for my color service. I had just purchased a new white shirt with mini/low mock turtle neck. A towel was never placed around my neck/shoulders. When I got home, I realized the back/top of the collar of my shirt had gotten permanent hair color all over it. This was a huge disappointment. It was literally my first day wearing it and I really just loved it but it's pretty ruined at this point unless I wear my hair down, which I dont a lot. I understand my shirt of choice for this color service could have been different, but I also know there are things that can be done as stylists to minimize accidents like this. My only other quick take away was that I was hoping to liven up the highlights that I had that were dull/lacking luster and had faded quite a bit. I was hoping to feeling the tone of them but I didn't really notice a difference in color. But my hair was shiny and my stylist did an AMAZING job with my blow out and making me feel really beautiful when I left. Again, I was just so disappointed about the fact that my new shirt was ruined and the glaze to tone down/deepen the color wasn't really as noticeable as I had hoped.. but overall, I love this salon. The staff is incredible friendly and kind and I have no doubt that this was just a one off experience. I hate to leave negative feedback but want to compliment my stylists bedside manner, kindness and her over skill set which was clearly great.

My nails are perfect and they did it in such a timely fashion! Thank you, top nails! The owners are…read morewonderful and provide excellent service

The is the best salon! Seriously! The consistency is remarkable. I get regular pedicures and…read moredipping powder nails. The nails last 4-6 weeks - that has NEVER happened. The owners are new since sometime in 2023 and they are honest, kind and so nice. The professionalism is so appreciated! They are also almost always on time and manage their schedule so you aren't waiting a long time like most salons. There are no gimmicks, just great service!

This place truly is DIVINE! Ashley, the owner micro-bladed my brows. Outcome - 100 times better…read morethan I expected. I love them. Recently moved here from Beverly Hills, CA and was very nervous trying out a new person. Ashley was wonderful, very kind and completely professional. She is one talented and smart cookie. I can't wait to go back for a facial. Run... do not walk to this wonderful establishment.

I didn't hear anything in the last review about the actual extensions, only…read more that she had to wait (believe me well worth it) and some child stepping on her foot. 5 stars because this artist knows what she is doing. I moved here a few months ago and am thrilled to have found Ashley. I have had extensions for over 2 years in Chandler and Scottsdale AZ by the best of the best and Ashley is right up there with them.

I can't say enough wonderful things about Carrie. Carrie is genuinely kind, warm, and so friendly!…read more It's obvious that she enjoys helping people feel better. I've been a client for about 3 years now, and I have never had a better massage. I have been to places like Elements, Massage Envy, and Neroli, but nothing compares. She does a variety of different styles. I always leave her feeling so refreshed and relaxed. Her studio space is very quiet and tranquil, and she sets the perfect environment with soothing music and candles. Although it's about a 30 minute drive for me to see her, it's so worth it. I've gifted my mom and mother-in-law with massages with Carrie and always give my friends her name. She's just amazing!!

From the owner: Abstract Bodywork llc located in Mequon, WI. minutes north of Milwaukee. ABW specializes in…read moretherapeutic massage, to help you manage pain & destress. clients receive a custom massage tailored to their specific needs. Trained & passionate in ah shiatsu, Thai, Lomi Lomi, hot stone ABW also offers custom facials, dermaplaning, microdermabrasion & waxing. Personal skin analysis to determine the best service & products to help improve skin health. Our passion is helping people feel great. Make massage & facials part of your regular health routine & wellness program. Come to mequon and treat yourself to a session, all about you!

I have been to Ritz a few times. I was liking the service good enough, but finally had an…read moreexperience that turned me away. Overall, the services decent and good. There was one time they told me to come in when I made an appointment and they kind of forgot about me taking a few people ahead of me in line until I asked about it. They finally put me in and I was helped. It wasn't the biggest deal, but it definitely added another 30 minutes. I feel like the technicians take a little bit longer than other places. If you don't have someone that you know really well there that can get the work done efficiently. I was fine with it taking a little bit longer since I really didn't know who to ask for every time I booked. I turned off the last time though because I tried to charge my service with a credit card. I had cash ready for the tip. They did not let me charge my service and made me take cash out of their cash machine instead. They told me that their credit card machine was broken, which seemed doubtful. There was no sign by the credit card machine that said it was broken, and I was the last customer of the evening since it took so long. So I had to go to the cash machine and pay an extra fee to take out cash in order to pay them. I was ready to tip with cash but now I had pay an extra fee in order to pay for the service (ATM fee). I did it without complaining, but I just decided that that was enough for me. I'm onto a new nail salon.

Me and my twin got pedicures! Was very relaxing And such a friendly and welcoming atmosphere also…read morevery fun to talk to:) My Toes are looking brand new!

Amazing customer service. I've been here multiple times and it just get better. Treated myself with…read morea Japanese scalp rub and WOW my scalp feels so much lighter!

I live in Cedarburg but I love Bay's for a few reasons-- first, they are open DAILY! I don't know…read moreabout you, but it's frustrating dealing with everybody's goofy hours these days. Secondly, when you make an appointment, they stick to that appointment. I have been to Ritz Nails in Cedarburg a couple times and every time I go, despite making an appointment, I have to wait for over a half an hour every time! I have little ones and my windows of time are tight. Thirdly, and most importantly, Syda does a wonderful job on my nails. She understood exactly what I wanted when I asked for almond-shaped nails (not everyone knows what that means) and she does a wonderful job on my two-tone nail design that I like to do. My manicure always turns out great and they last around three weeks, which is what a gel manicure should. My gel pedicures last even longer. Bay is a generous and hospitable business-owner who takes pride in her work. Give them a try!

If you're looking for a great massage, I highly recommend booking an appointment with Gregory. I've…read moreseen him twice and now won't go to anyone else. The spa itself is nice, a great steam shower with plenty of products to indulge in. The only weird thing is a shared locker room for men and women. Wasn't an issue just much less comfortable and could be weird with the wrong person.

I've been coming to Neroli Spa for the last 5 years exclusively for my hair to be treated by…read moreAnaliz. Analiz is such a kind, smart, and thoughtful woman. She will talk you through about everything she does to your hair and what products she uses. She's caring and will always make sure you are comfortable. It's like I'm seeing an old friend every time I get into her chair. I am always happy to schedule an appointment with her and will forever look forward to get my hair serviced by her. As long as Analiz works at Neroli. They will have my business.