We had a great two-night stay at this Hampton Inn. Our room was spacious, the room and bathroom…read morewere really clean, and it was quiet. The breakfast buffet had a ton of options and every staff member we encountered was very friendly. We have family nearby and, going forward, whenever there's no room at the(ir) in, this will be our go-to place to stay.

We stayed 2 nights. It was very clean. The staff was excellent and very caring. My only complaint…read moreis that the bed was a little too firm for my liking. But the staff stepped up and gave us extra comforters to lay on and it made a great difference. I would stay there again.

I met 3 new staff members on my most recent stay. Malika, Tee, and Anthony are fantastic hosts and…read morevery good at their jobs. AND they have ice cold beer!

Came here after midnight, no answer at door. Alarm for smoke in room 496 going off. No answer on…read moreintercom or telephone. Looks like front desk was sleeping.

Very basic hotel. Not the cleanest, but not dirty either. No coffee maker in the room, and it was…read morejust the bed with basically nothing else in it. The breakfast was small with quite limited options, but what they had was great. Great ham, pepper, and cheese omelets made fresh.

Rooms are disgusting! Floors are black filthy dirty. Bed smelt like pee and had hair on the sheets…read more This was after being switched to a different room. The second from was was twice as dirty. Never again!

My son got married in June and had a lot of family from out of state come in to Richmond and had…read moreour wedding party. Stay here for a couple nights for the wedding. They also gave us a big furnished room to use for rehearsal dinner which was lovely and we used it for an after party room after the reception. It was nice and clean. Nobody bothered us. Management was great thank you for a wonderful experience.

This is a hotel you can drive past.. Old dirty and in poor condition. The bathroom was moldy, the…read moredoor and frame rusted out, and the remotes didn't work. The front desk did bring new remotes. The TV s didn't have the major networks. The breakfast was terrible. The food was not hot in the chafers. I looked for someone who worked there and couldn't find anyone. I had coffee and a bagel and after about a half hour the attendant showed up. I asked her if she knew the chafers were cold. She said she would take care of it. She stirred each chafers and went to the kitchen. And did nothing. Never stay there again. The only thing that would improve this place is year it down.

A newer hotel that embraces the minimalistic trend seen in other chains. Traveler friendly by…read moremaking the room easy to check when departing. A quick glance, and you can see if anything was left. There are outlets and usb ports aplenty. I (as a seasond traveler) would recommend carrying a nightlight for the bathroom. This comes in handy in many hotels. The room was clean, and the bed was comfortable. I will look for the Avid brand in the future.

I was traveling and needed to stop so I was looking for a hotel in Richmond, and through my search…read moreI found avid hotel. It was very easy to book the hotel through the IHG website. From the outside, the hotel looked brand new and had lots of parking. As you stepped inside, you entered into a large lobby area with lots of seating and dining tables. At the front was a small check-in desk and at the back was the complimentary tea, coffee, and hot chocolate, microwave, as well as where the 'grab'n'go' breakfast is located. The room itself is basic but room enough and has all the basic amenities. As you opened the door, on the left was the entrance to the bathroom and after that was a storage rack with a place to store you luggage on top as well as hooks with hangers to hang your stuff on. Next to that was a small section which contained a small ironing board, and underneath the luggage rack was a fridge as well as cubby hotels with additional storage and the iron. The bathroom was also a decent size and contained a sink with counter space, a toilet, and a small stand-in shower. The shower was the only thing that looked small and prefabricated (and thus a bit cheap) but overall the bathroom was decent and had Dove toiletries next to the sink (hand wash and lotion) as well as in the shower (body wash, shampoo and conditioner). The bed was located along the left side of the wall and I had a king-size room which the bed size and comfort were decent and provided a good nights sleep. On either side of the bed were two small nightstands with plugs as well as USB ports on either side. Across from the bed, along the right side of the wall, contained additional hooks to hang your jacket/clothes, a TV mounted along the wall, and a long desk underneath that along with a TV-tray/mini table underneath the big table. The big table was great to do work as well as eat and the mini-table provided extra storage for the work and food. Overall, the room was a decent size, comfortable, had the basic amenities that a guests need, and provided a good nights sleep. The hotel does provide additional amenities for the guests including complimentary parking, complimentary wifi, tea, coffee, and hot chocolate available all the time, grab'n'go breakfast, pool as well as a gym. I was only there for a little while so only experienced the complimentary parking (lots of spaces) and the complimentary wifi which was strong and was able to connect multiple devices. Had I stayed longer I would've enjoyed the complimentary tea/coffee/hot chocolate, the fitness facility as well as the breakfast. Overall, it was a nice hotel with lots of amenities and services for the guest. The room was comfortable, provided a good nights sleep, and the wifi was strong.

On a road trip with dogs, Quality Inn was one of the few hotels in the area of my search that…read moreaccepted dogs. The hotel exterior was cute. Inside, clean, with a complimentary breakfast offered in the center of the hotel. The room was efficient and appeared clean, although a bedspread bore a nasty stain and the room had an unpleasant disinfectant smell which was overbearing in an unhealthy way. As far as cleanliness, the mini-frig wasn't too appealing. On the ground floor, the noise level was minimal and since the hotel was near to the highway, it was easy to get back on the road. The $25 fee per dog wasn't necessary. And, with a cost like that, it might be tempting to let dogs have their way, since the fee was already paid for such. Perhaps a refund for good dogs would suffice. On the way back, I'll try another dog-friendly location.

Stay far away from this dump--these rooms are utterly uninhabitable. The moment you crack the door,…read morea blast of moldy rot slaps you in the face. And don't mistake it for the usual musty AC funk--this was pure water damage left to fester. In the middle of the room sat the TV cabinet...with a sticky mouse trap plastered on its side, proudly displaying a colony of giant, dead bugs. The air conditioner was caked in dust and grime, clearly never given so much as a cursory wipe‑down. The wallpaper in the hallways bubbled and peeled away from moisture, a grotesque patchwork of neglect. To top it all off, the elevator didn't even work--because why wouldn't it be broken in this grotesque place? This is hands‑down the grossest hotel I've ever seen. It doesn't belong in the Choice network and desperately needs a health inspection before someone actually gets sick here. Seriously--don't book this hotel under any circumstances.

Don't Do It....dead bugs, roaches, the shower looks like mold on the ceiling, no tv, no microwave,…read moreno internet connection, a que tip on the wall. Not clean at all, i didn't stay the night was to stay 3 nights, no way i left. NEVER AGAIN WILL I USE THIS HOTEL AGAIN OR ANYTHING WITHIN THIS COMPANY..

DON'T DO IT! Filthy, Dirty, Mildew Odor, 50 years Outdated, Dirt ring in bathtub & tub would not…read moredrain after we tried to clean & had to go buy disinfectant! Poop stained toilet. Dog hair everywhere, dirty microwave & fridge. Coffee maker didn't work, phone didn't work, could not connect to Wi-Fi. Room smelled bad. We requested a 1st floor room & they gave us a room on the 2nd floor. I'm a senior citizen that had recent back surgery & emphysema & it's hard to climb stairs. No elevator. The only reason we stayed is bc we had just spent 6 hours in the car riding. It was so hot that day, you couldn't breathe. July 22, 2025. WHAT A DUMP! BEWARE! Check for bedbugs!

i recently stayed at your hotel in Ashland Virginia,And there's a few things I'd like to let you…read moreknow. First of all , I was only allowed to towels and to wash cloth for 2 days 2 adults and two children. The water did not wanna work.It was basically room temperature the whole time. I began to have a rash before I left and found out it was bedbug bites , they're on me , my wife really bad and my two children. Anytime I let the hotel know about any problems.They just told me it was my fault or made it.My fault. I would like a full refund for my stay.I will attach my reservation number from my stay. I'd like to do this the professional way without posting pictures and making a bad Google review or worse with the situation, but I contacted the hotel itself in Ashland Virginia, and they told me I was dirty and it was my fault even though I only stayed in that hotel for the last 3 days

Highly recommend going somewhere else. Walls are paper thin so you can hear all the fighting and…read moredogs. They have a napkin duct taped over the peephole on the door so people can't see inside. My bedding was not washed dirty and had stains. Do yourself a favor and spend the extra 20 dollars and go somewhere else.

Arriba de la Roca is the most amazing ultra boutique hotel/bed and breakfast we have ever stayed…read moreat. Located about 45 minitues outside of Cabo San Lucas, Arriba offers the perfect combination of relaxation, amazing 360 degree unobstructed views of the ocean and mountans, along with the highest level of service I have ever experienced. Go to Trip Advisor to view the over 150 perfect reviews to get a more detailed account of the many things that make this place so special!!!! Truly amazing experience!

Now a Super 8 Motel. The worse. No light bulbs, asked the front desk he advised that one light…read moreshould have a bulb. No tv remote. Over priced for what we got.

DO NOT STAY HERE. DO NOT MAKE A RESERVATION. I went here last night with two children, and the…read moreplace was dark and there were no cars in the parking lot, yet as of today, they are STILL on the Expedia website! I called Expedia and told them that the place was empty, but they are still taking reservations and to take them off of their site. Even Expedia could not reach this hotel!!! Stay away at all costs! I also cancelled the credit card I used to reserve the room because they had my number! Stay AWAY!