Purchased Legere reeds from this store. They only shipped one reed to me charging double !!!!!! And have not answered my messages concerning my refund. They are thief's. Disgusting business read more

I have never had a good experience at Twin Rivers. Repairs on Guitars take way too long. Sales People are sometimes snippy It was suppose to open a 2PM ( Winter Hours) Waited until 3pm..no one showed ( I was picking up one of my guitars) The last straw was when one of my guitar had a warp in the neck, I asked them to adjust it and try and get it to play right. The guy said He could not get it to work and he had 30 years experience. I waited a week for it and they could not fix it. I called Fender Guitars #Vendor# They had me bring it to Guitar Center in Whitehall...The guy worked on it while I was there and had it playing beautifully in no time. Also I notice that the guitar was scratched on the bottom...since it was always in its hard case...I have a feeling this was also something Twin Rivers did. I can't prove it ...But NONE of my guitars are scratched....I keep great care of them, and this was a new guitar! I will not go there again....We are done !!! read more

Both my children play violin which we have rented from Twin Rivers for 4 years. The instruments are OK but the staff are always condescending and unpleasant. It is never a nice experience going there. read more

I've always had great experiences at Twin Rivers. I took my antique brass instruments in for service. They were cleaned, repaired, and returned to me promptly in excellent playing condition, all at a reasonable price! read more