We adopted a dog that the previous owner was unable to care for appropriately. Because of some…read moreproblems getting his shot records, we opted to go to Dixie Animal Hospital where the previous owner had taken him. It is a little bit of a drive for us, but as it turned out, it was worth the drive. Our dog is a little skittish and afraid of other dogs even though he is larger than most even as a puppy, so they let us take him right from the parking lot to a waiting room - an option a lot of other places don't have/offer. Because he barked at the vet assistant who came to take him to the Doc for shots, they had us put a muzzle on him (not a problem). By the time he received his shots and cam back to us the muzzle was gone. He made the vet his friend and all was right with the world even though he needed several shots. Because he went to the same vet where he had been treated before, they could use his history to guide the shots he was given, otherwise we would have had to start at zero. We have his updated shot records and he is ready to go. Parking is more than adequate, but there isn't a lot of grass to let your dog (or other pet) relieve him/herself before walking in the door. Ours spend his time sniffing, but thankfully had no accidents. Its a big place and they have a pet shop with pet supplies (not pets for sale as far as I am aware) in the building adjacent to the waiting room. And we were also able to get his monthly meds (heartworm, flea/tick) when we checked out. Everyone was great, prices were good, and our pet was not traumatized by the experience. It is a little out of the way for us which is why they only earned 4 stars. They really were great!

After today, I'll never be back…read more 1. Took her for free new patient visit. Agreed to $70 for flu & lepto shots. I'm paying at the desk when they break the news that I have to bring her back in 3 weeks (at another $70 plus a $45 visit fee) for the 'boosters.' That's not the way you do business. 2. Got home and realized they hadn't bothered to give me the paper prescription, which was the only reason we'd gone in the first place. It is against their policy, in this the 21st century, to 'do' prescriptions by email, fax, phone, scan, text, or smoke signal, and it'll be a $10 fee for them to get one of their doctors to waste his time scribbling a paper prescription. After I've driven all the way back. Luckily, a friend showed me a site where I can get the meds mailed to me at excellent prices without these vets signing off. Godsend! Meds on their way already. NOT going back. Fine doctors, asinine policies, scurrilous fees and charges heaped on every other minute. And ... they do NOT like to be challenged. I'll share this review every place I can think of.