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    Critter Connection

    3.9 (19 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Critter Connection

    Pet boarding

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    Professional, Courteous service. Worth the long drive to get a professional cut and bath.

    Mr Ash also got a sweater.
    Trisha L.

    You will pass their shop because their sign is super small. They have done an ok job in the past and because they got me in and took care of my boys I was ok, but cut an ear and that wasn't cool. Didn't even have the courage to tell me when I picked them up. This time they did an ok job again. But their job was over shadowed by how they treated my husband sooooo poorly when picking up my dogs at what would have been 45 mins before their closing time. They had "lives and kids to get to so they wouldn't wait for him" then went on to explain they would spontaneously board my 12 year old mini schnauzers who have special food and take meds, without taking any of that into consideration. OH and they would obviously charge me more for having to board them because they were leaving early. Livid is an understatement of how I felt. The apt was for 2 they called us to pick them up at 4:44 and then said be here by 5. We live 20 mins away. Not a possible feat. So I called back and explained that was not acceptable and they needed to be there when he got there. They adamantly refused. I paid over the phone to make sure they did. And my daughter in law was able to come after my husband had an apt to get to by 5:45 so he wasn't even 15 mins late as was going to occur has they not been rude and argued with him. My DiL got there at 5:55. That's Irony. Their customer service is dismal. I won't go back.

    Don't they look so handsome?!

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    6 months ago

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    6 days ago

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    7 months ago

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    4 months ago

    Owner charges too much. Charges if couple minutes late. Is rude and bad attitude if want changes to pet's haircuts.

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    10 months ago

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    2 years ago

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    1 year ago

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    5 years ago

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    1 year ago

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    2 years ago

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    6 years ago

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    3 years ago

    They did a great job with my Charley. He was so happy to see me. He still feels so soft! Thanks.

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    3 years ago

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    3 years ago

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    6 years ago

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    4 years ago

    They were great with our dog. He gets anxious but was his happy self whenI picked him up. They were done with grooming in a timely manner.

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    7 years ago

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    11 years ago

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    12 years ago

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    Review Highlights - Critter Connection

    Sure it may look small but it's a great place to board a pet if your going on vacation for a few days, also if you need pet food or etc...

    Mentioned in 2 reviews

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    The Dog Spot LLC

    The Dog Spot LLC

    (7 reviews)

    I took my husky there one weekend,I paid for her to be in a kennel that she could walk around in…read more When I went to pick her up, she was covered in her own pee. I made a comment to them and they said oh I'm sorry we didn't have time to clean her this morning, and the girl slipped up that they had her in a small crate, she couldnt move in at all, and laid in her pee, for god knows how long. Last time I ever boarded her!

    ‼Warning to fur parents in Mt. Washington‼…read more I am so happy to report that Pepper has been found. I can't thank Tara Bassett and her team, Stephanie Price and Annamaria Love enough. Please read this entire lengthy post and share this story! Pepper and her 2 siblings were left in the care of The Dog Spot LLC in Mt. Washington. I believe they were in her care for 4 days when Pepper went missing at 4pm on August 9th. I spoke with Carol at 530, I was frantic. She immediately became defensive. She said she only left the dogs unattended in the back yard for 3 minutes while she started dinner. When she returned Pepper was gone and she assumed she jumped the fence because of nearby gunfire. She questioned what else i wanted her to do. I asked her to notify authorities, post on social media and hang flyers. I asked her to put some food and water outside the fence in case Pepper returned. This is when she said the dog wouldn't come back there. I was a bit puzzled why she didn't think Pepper would return but i was so frazzled i brushed it off. I hung up with her to start posting on social media. Tara's group and my son searched for hours until dark. When I arrived at The Dog Spot LLC Saturday morning there were 3 dogs playing in the backyard but no one around. I walked around the outside of the house looking, rang all doorbells,no answer. I called the number and Kayleigh, an employee, answered. She allowed me to check on the other two dogs. Kayleigh said Carol ran to the store. Kayleigh and another employee were looking around the property all morning. Kayleigh and i began searching the 9 acre property, following numerous trails and animal tracks. We circled about an acre or so and came up empty handed. We began discussing needing a drone or a professional tracker since we were dealing with over 150 acres of farms and woods surrounding the property. This is the first time i saw Carol! And we had to ask for her to come out to the yard! I decided to go into the backyard and look for any holes in the fence. Thinking maybe i could get an idea of which way Pepper went since noone actually saw her jump the fence. I found Pepper stuck in a layer of briar bushes and thorns. Rescuers began cutting down the bushes. Pepper was very scared, it took a couple hours, 4 cans of vienna sausages, and her sister to coax her out. I did notice that every time we almost got her out she would look for Carol and hide when she saw her. She wasn't hurt, just a few thorns. I'm pretty sure the rescuers suffered more cuts and bruises. Another special thank you to all of them. I truly believe Pepper was stuck in those thorns and bushes the entire time. I am beyond upset that the perimeter wasn't searched better and with more people. But there is so much that upsets me about this situation. 1. The Dog Spot LLC website says they will treat them as their own. So if Carols dog were missing she would send out 2 young women to search and hope for the best? Not to mention they didn't think to look in the dense briar bushes in the backyard! 2. I found a copy of their contract on their website. See photo. It actually says they are not responsible if your dog escapes. Now im sure theres a law somewhere that says the dogs have to be supervised but come on they aren't even going to take responsibility i ask again is this treating the dog like your own? 3. If you remember, when i arrived there were dogs in the yard with noone within hearing distance. This infuriated me! They just lost Pepper and they are still leaving dogs unattended?? 4. Authorities, search teams, posters, social media....This wasn't done by The Dog Spot LLC. They did post to their business Facebook page around 6pm after me requesting. Thanks again to Tara and her team for getting flyers, alerting authorities and spreading the word. 5. When i walked through the kennel i saw at least 20 dogs. The 4 or so hours i was there i only saw 1 employee and Carol. 2 people for 20 mostly big dogs, seems like they would have a few more people on hand. 6. I have yet to even hear a remote apology. I will never recommend or allow anyone i know to use the dog llc. I hope that they set up better protocols for the safety and searching efforts for the dogs they care for.

    Johnsen Veterinary Services

    Johnsen Veterinary Services

    (16 reviews)

    dr. Johnson had saved Noah's life. I've had Noah since September 2025 after the passing of my…read morebrother I really need an animal and I got to a brother and sister. I was having a difficult time with the place. I was I was with they wouldn't help or discuss anything and so one of my neighbors have referred Dr. Johnson's office and let me say she put me at ease. I have very high anxiety and I love these animals and they have all I got she helped me she let me in as that day to see did heart disease testing and Noah ended up having a blood clot and the other veterinary place only told me to give them certain kind of but he had a blood and a bladder infection and he's only a year old and so I am so grateful for her she explained so much she so nice so much bedside manner a We have just talked on the phone and I started crying, but she saved his life and made me understand and answered all my questions without feeling like I was a hassle she has a office that is beautiful my mom had said when she picked up Noah, very comforting, and it really felt like she really loves animals and the other place in Mt. Washington. I have to say I not mention their name but no phone calls . the doctors were out that day and so I was told I was gonna get a call on Monday and Noah could've died, but Dr. Johnson's office helped me and helped me with payments and everything and I am grateful so grateful for her and that office and the people .please go to Dr. Johnson's office if you love your animals like they're your own kids that's the place to go. I promise you you won't be disappointed.

    Dr. Johnsen and staff are excellent for all of our furbabies. The whole family takes all of our…read moreanimals to her; 5 dogs and 1 cat (2-Belgium Malinois) all together. She always finds the answer, very good at what she does and very inexpensive for the services she provides all of the animals. Hands down the best vet we've been to over the years.

    Critter Connection - groomer - Updated June 2026

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