My daughter has been attending Childtime since she was 4months old. I was terrified to send her,…read morebut had no choice...I had to go back to work. I cannot say enough good things about this place! She loves going to "school" now, and has a group of great friends there. She is 2 1/2 now, and has learned so much! The teacher she has right now, Ms. Stephanie (Glenn) is absolutely amazing. Few teachers have the patience and dedication that she has. I am so happy with her experience!

This place has really went downhill. We used to love this place and loved the staff but as time…read morecontinued and our kid continued to grow we noticed that it was difficult to keep this place staffed. Sometimes they would staff the young kids rooms with fresh faces without enough training to provide parents the lesson plans they have for their children. So the kids would be left roaming free doing whatever they wanted. There would be times that the kids were finally calm and was learning how to self regulate their emotions and then a new teacher comes in and changes the atmosphere. And sometimes they would assign teachers who gag when it comes to potty training kids which sets some kids back because they are thinking that they are doing something wrong with the reaction that teacher is giving. There is no consistency with these teachers and they keep rotating all the teachers around which causes chaos. There hasn't been any more lesson plans given to the parents because the teachers never know which class they will be in. There has been times where I would come in early to pick up my child, only to hear the tablet speakers blasting and the children staring at the tablet and watching DannyGo. There are other times where I would come in and hang out with my kid a bit in the morning and smell the strong odor of marijuana on a teacher as she walks in to start her day. They aren't always consistent to checking in your kids into the classroom so you can look on the app and see how their day is going by either looking at the posts from the teachers or logging into the live video feed but only if they are checked in by the teachers. They are very adamant when it comes to parents checking in their children but aren't when it comes to teachers checking in their children. Overall, we used to love this place and loved the staff that were meant to teach. There are still some people there from when our kid started and we love them, but we can see that them being short staff is effecting them. These teachers play such a huge roll in these children's lives so it's important to keep them happy and honest. When I talk to another parent they were noticing a difference in the teachers' attitudes as well. So seeing some of these teachers' patience running thin shows that they need some extra training because kids will be kids and they need guidance. We also didn't appreciate when the the director Richelle took 9 days to respond to us about some concerns we had when it came to them being short staffed and causing us issues because they were not able to care for our child. Child care is expensive enough so waiting 9 days for a statement to be corrected only to get charged a late fee in the process while waiting is ridiculous. Really wish Ashley was the director because she is always prompt with responses and she is so caring and respected amongst all of her peers and children. The children all love her and listen to her. She knows how to handle difficult situations and how to properly de-escalate any issue with both adults and children. Hoping this place gets better in the near future for the children.

Kidsfirst Parma hts is wonderful! They have been so helpful and caring with both of my children.read more

Great place for child care. The staff are very friendly, helpful and especially Mrs. Sonia (the…read morecenter director) is very nice and efficient.

My daughters (5yr) and (3yr) LOVE this daycare! the staff is friendly, understanding and…read morepassionate. they communicate well with the parents and overall, it's a great daycare to send your children to. they have events that give parents the opportunity to meet other parents and to be involved in their daycare experience. the value is certainly worth it! apparently since being under new management, this place has thrived and i can vouch for that!

We were there for a little less than two years with our toddler, and the place proved time and time…read moreagain to be so dysfunctional. There were some great teachers, but the environment was so toxic for them that it spilled into the learning experience and safety of the children. Would not recommend.

I've had a great experience with this childcare center! They're incredibly family-oriented, always…read moremaking me feel like a part of their community. Highly recommend for anyone looking for a supportive, nurturing environment for their children.

i would not send my worst enemies kids here !…read more 1) this is the worst company i've ever worked for. 2) Management is not supportive of their employees and are filled with so much drama. 3) they'll tell you they're here for the kids but will turn around and keep a child abuser as a teacher for months and will only fire her due to state being called! 4) you'll never see management helping out with the younger kids downstairs unless state officials are around! 5) The way they treat their staff is aweful. if you haven't been there for years they will treat you like garbage. 6) if you walk past the staff room and the giant room you'll see a sticker that says "breastfeeding room" however they only out that up due to a complaint being filed to state. they never let their post partum employees pump but since state was called they asked their post partum employees to sign a form so they can appeal to state however nothing has changed with the pumping time. 7) they will talk about and bash your children when you're not around. as well as they will talk about your parenting skills. 8) working here will making you depressed and rethink ever sending your kids into child care. this place is sent straight from hell. and the managements mother is beyond messy! she'll tell everyone's businesss and smile in your face. it's family owned and they talk about being a family but once you really start paying attention you realize how awful this place is!

My daughter has been attending Tutor Time for almost 18 months now and our experience has been…read morenothing but great. She had a tough start, but the teachers were patient and kind and helped her adjust. It wasn't very long before she would light up when she saw them. It was my first experience with daycare as well and everyone was very supportive, answering any questions I had, making recommendations for my daughter based on what they had seen and their experience; it really helped to calm my anxiety. I have always felt that she is safe and well cared for there. She has grown immensely in her time there and I truly believe it is because of the effort of the teachers. We get weekly lesson plans and daily updates of what they're doing and how it contributes to her growth. We had our first parent teacher conference and the teacher showed up prepared with observations and opportunities for my daughter. You can tell they care about the kids and their growth. I really feel as though the teachers are a part of my team and I don't think my daughter would have grown as much as she has without them. I would recommend Tutor Time to anyone who is looking for a safe, fun, welcoming environment for their child.

We love Tutor Time! Our daughter has been at Tutor Time for a year and a half. She started in the…read moreToddler 2's, moved to Pre-School, then moved to Pre-K! She is graduating Pre-K and moving to Junior K. The Junior K is a transition to prepare for Kindergarten. We came from an in home daycare. Let me tell you that our daughter learned so much from the wonderful teachers. Everyday she shares something new she has learned. It feels like a true family. It is so easy every day dropping her off at school. I genuinely trust every single teacher and director. They communicate throughout the day and I love that I know she is learning, happy and safe. Ashley goes over and beyond with the Pre-K kids. She truly has a heart of gold. She cares for the children and you can see that teaching is her passion. Lee and Mady are so helpful and are always there to answer questions. Jess really holds the fort down! She is so great with the children and communicating with parents. We can't say enough good things about Tutor Time and the teachers!

Our daughter has been going here for over a year, and it's been great! She started in the preschool…read moreclassroom and is now in pre-k 2. The teachers have been wonderful, only downside is that two of her teachers have turned over, but the new teachers they've brought in are great replacements. Primrose has very high standards for their teachers, which we appreciate. We also like the philosophy of balanced learning, and a structured daily schedule. We're confident our daughter will be well prepared for kindergarten thanks to the learning plans and environment Primrose creates. Additionally, the building and classrooms are very clean (I toured other places that were not as impressive). We also love that Primrose provides lunch and snacks! Not having to prepare food in the morning or night before is a fantastic perk.

My 20 month old was kicked out for biting within 5 weeks of her first bite here (after 3+ mo with…read moreno incidents after she started there). We did not get the state required incident reports when it allegedly happened. They assured us they were working with her but I can't see how that was true - or maybe it was just incompetence. I walked in on a Tuesday to pick her up and was told it was her last day despite being told we would get "as much time as we needed" for notice to find somewhere else if it got to that point. They couldn't even tell us to our faces what they were doing. She almost immediately stopped biting upon starting at another local school. This place has a fair amount of turnover in staff, many of whom have minimal experience in child care relative to the other comparable local schools. I have a lot of other things I could say about this place but simply put - I don't recommend it.

My daughter has been at Child Time for over 5 years. She loves it there. The teachers are amazing…read more My daughter has to hug every single teacher before we can go home for the evening. The director is a very strong hard working woman that is always there to try and help whenever she can. I am very happy I found Child Time. The location is great too.

CHILDTIME is a very clean school with great meals. This center has great diversity with children…read morebut not staff. Classes geared towards preparation for kindergarten cost extra as well as any other fun programs. The registration fee is 75, 25 if you register early. The staff offers moderate feedback. I participated in this school for one year. I left because the school age teacher was unkind to my child. I spoke with the teacher to try to get a better understanding and the manager of the school. I don't think the teacher was reprimanded. I like the location of this center, if it weren't for the teacher we would still be there. Children under three and infants are well cared for.

They yell at the children & treat them like animals. My child will not be returning. The floors are…read moredirty.

This is a long overdue review; however, it gave me time to put my emotions aside and formulate a…read morefactual, to-the-point review of my very negative experience with Primrose Schools of Solon. Upon first visiting Primrose, I was incredibly impressed with the new, clean environment. Everything was up to date, security was on point, and things appeared very sanitary. The director at the time was very kind and knowledgeable, and she did a great job selling me on all of the reasons why Primrose would be a great fit for my daughter. I felt good about the decision, and a few days later gave my deposit for her to start when there was an opening - which they promised would be no later than end of September. End of September came and went, and no word from Primrose. We came to find out that the director I had spoken with had left, and we were completely forgotten about. Red flag #1. Once I finally got through to them and had my daughter start, it was one issue after another. I specifically asked them not to give my daughter milk. She was given milk on three separate occasions. Each time, I reminded them - both verbally and via handwritten notes. Since she does not drink milk, she was dying of thirst when I picked her up and would suck down her water on the way home. Red flag #2. I was told (and it was documented in paperwork) that a backup lunch is offered if the child does not like what is provided. It was communicated in my daughter's notes three times that she had not eaten any of her lunches. Thankfully, I picked her up before nap, so it was not an issue and she was able to eat when she got home. Red flag #3. In the short time (three months) that my daughter attended, there were not one, not two, but THREE different directors. I understand there is turnover in the childcare industry, but WOW. Something is obviously very wrong! Red flag #4. And finally, the last, and most notable occurrence. I wrote up an email outlining all of these issues and sent it to the franchise owner, Jana Massary. She took her time getting back to me and let me know that she had "several meetings" and would be back in touch with me later that day. From the moment she called me, I knew it was going to be a bad interaction. She was incredibly rude, demeaning, and, quite frankly, the exact opposite of the type of person you would want caring for your children. She issued zero apologies for anything we had gone through, and proceeded to hang up on me in the middle of the conversation. I would say that she's someone that clearly can't take negative feedback, but what I provided her were straight facts and experiences that we had while my daughter was in their care. It is clear that I would advise anyone and everyone from choosing somewhere other than Primrose. There is nothing "warm" about the school, and it is clear that it stems directly from the leadership. It is no wonder that teachers are electing to leave at such a rapid pace, and from what I've heard, families as well.