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    Twist-It Lox Shop

    5.0 (1 review)
    Open Open 24 hours

    By appointment only

    Services - Twist-It Lox Shop

    Haircut

    Hair styling

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    5 years ago

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    Nadia's Full Service Salon & Spa

    Nadia's Full Service Salon & Spa

    4.5(124 reviews)
    2.9 mi
    $$

    I love Nadia's team, I'm here every wee. Nails - regular, gel, fiber extension, Brows, facial…read morecleansing, waxing, all the services are of great quality and the team amazin. Super recommend.

    AVOID THIS PLACE AT ALL COSTS! I had the most horrifying experience after getting a simple underarm…read morewax here. The so-called professional, Pam, waxed and burned my armpit, leaving me in a terrible situation. I usually go to my trusted lady in NYC, but being in the Newark area visiting my siblings, I thought I'd give this Brazilian salon a try since I was desperate for a quick treatment. Little did I know, it would turn into a nightmare. From the beginning, I should have realized something was wrong when Pam didn't bother cleaning the area before applying the wax directly to my skin. It felt strange and too hot, but I didn't say anything, assuming she knew what she was doing. I paid, left, and thought that was it. The next day, my armpit started burning intensely, and I couldn't even put my arm down. It turned extremely red and painful. I thought it might be an allergic reaction, so I applied allergy cream and hoped it would get better. Instead, it got worse with each passing day. When I finally managed to get in touch with them and informed them about my horrible experience, they were apologetic and suggested I traveled to Newark and pick up from them another cream. However, being in NYC while they were in NJ made it challenging for me to visit them again. I sent them pictures of my injured armpit, and they assured me it wouldn't scar and offered to reimburse me if I chose to buy the cream myself around the area to use it. Despite applying the cream they suggested, there was no real improvement. I decided to seek help from someone I trusted, and they confirmed that my underarm was indeed burned due to the salon's lack of experience and complete disregard for proper procedures. Frustrated, I reached out to the salon, requesting at least a reimbursement for the waxing service, but they ignored my request. I persisted in contacting them, but they left me on read. Finally, the receptionist (not the owner) called to apologize and offer me my money back. This establishment's behavior is deplorable, showing a clear lack of respect for their customers. They view people as mere sources of income, not as individuals with feelings and concerns. I strongly advise staying away from this place. Even now, two weeks later, I am still dealing with the painful consequences of my burned underarm. It hurts, prevents me from working out due to sweating, and I can't wear sleeveless tops because it looks terrible. This has significantly impacted my enjoyment of the summer and the sun. Take this as a warning - avoid this salon at all costs. They are not worthy of your trust or your patronage.

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    Nadia's Full Service Salon & Spa
    Nadia's Full Service Salon & Spa
    Nadia's Full Service Salon & Spa

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    Twist-It Lox Shop - hairstylists - Updated June 2026

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