I am not a fan of dentists. Not one iota of my fiber instills in me the need to visit these…read morecreatures of torture every six months or so. I take my time. Every so often I get a sign that it;s time to visit usually in the form of tooth pain. Occurs once in about 10 to 20 years. Most recent sign. Filling fell out from 27 years ago. I know this for a fact because I was "with child" when I had my last filling. Hubby and daughter have been using this practice and they seem comfortable with it. I felt it necessary to address the issue at hand so here went, faulty tooth in tow. Before I get to the good part about coming here let me tell you what I can't do. BiteWing x-rays and apparently novacaine. They were cool with the x rays and just did panorama. The novacaine was to be used for numbing the tooth pre-filling. After four injections in various parts of my yap whereas my ear and forehead are numb, my lovely lady dentist tried and unsuccessfully could not do what she set out to. She prevailed and got me part of the way to normalcy with a temporary filling. She did indeed concede and suggested an oral surgeon for the remainder part of my procedure. I cannot tell you how long we, dentist, oral /dental hygenist and I, sat and waited for various injections to take effect. They did to a limited effect however not to what she had hoped to achieve. I have a referral to a group that will "knock me out" with an IV versus a crowbar, which is what I was kinda hoping for today. My tooth is a pain in the a$$. It's being difficult and to show it some non respect I am going to have it yanked! This is a very reasonable place and the tech's/DDS's are all kind and understanding. Seriously, all three aforementioned sat collectively discussing non related matters hoping that the various injections would work. The novocaine will never work for me however the kindness and understanding that I was shown today will last a lifetime.

I absolutely hate the dentist. I H.A.T.E. the dentist…read more So I was reluctant to go to the dentist when I moved to Buffalo. Being 4 years since I've last been (yikes!) I made it a point to go. I asked around for good, gentle dentists and Dr. Pieri's name kept coming up. Made an appointment and they were able to take me the next day! I was shaking in my boots but the hygienist (I wish I could remember her name) was very gentle and caring. She calmed my nerves right away. I left cavity free, and pain free. And huge plus, because my wisdom teeth haven't come in yet, Dr. Pieri said that they won't come in for me so that's one less thing to worry about! Holler! Dr. Pieri offers late night hours on Monday and Tuesday until 7:00 PM which is another huge plus for me. I will definitely recommend her to anyone!

Everyone was friendly and professional. Looks like I found my new dentist! Would highly recommend.read more

I am an adult with serious sensory issues (diagnosed with both ADHD and ASD), and I have had panic…read moreattacks at dentist appointments for as long as I can remember. Until Better Smile Dentistry. They were able to work on cavities and fillings and making molds of my teeth for 90 minutes, and I had zero panic attacks during that time. They offered breaks, they let me listen to music on my headphones, they used traditional tools instead of the water pick (about 75% of those panic attacks was about the water pick), and let me know what they were doing and what it might feel like every step of the way. I cannot recommend this office enough, especially for folks who are neurodivergent and/or afraid of or anxious about dentists.

This is a horrible dentist office. The doctor is beyond rude and would rather you find a new…read moredentist then help peoples health needs, this office made me feel so small, embarrassed and I left in tears. I will never return, learn to have empathy for people! Please do not ever book with this office.

Staff here are wonderful. From when I walked in to having my procedure done. Very kind and…read morewelcoming. Dr. Margarone did a great job with my extraction this time as well as when I went back in 2018. Minimal pain during numbing and NO pain at all during the pull. Gave me all the info I need for when I come home. Very professional and I actually had very little anxiety. If you need an extraction, I recommend this place.

My teenager came here to have all 4 wisdom teeth extracted. We came for our first visit to confirm…read morethey should be extracted (recommended by his regular dentist). Then our next visit was the extraction itself. The first day was rough - my son was in a lot of pain - and I had gone through this about 13 years ago as an adult and I remember that pain! But after the first day, he was doing much better. I would say by day 8 all swelling and pain was completely gone and he could eat normal again. We needed no phone calls or follow up visits. It was very simple start to finish, and I am glad we got this out of the way so he doesn't have to worry about it as an adult the way I did.

What a downgrade from Dr. Tucker. Dr. Sweeney won't fix a chipped filling without an x-ray,…read moreactually she didn't even look at the tooth to see if it even needed to be X-rayed. I'm an existing patient and she wont take care of an issue that was caused at the practice without forcing me do things I don't want and don't need. I have no sensitivity and no pain. No need for an x-ray. I have never gone to a doctor that has required me to getting an x-ray to be seen. Absolutely no morals with this woman. Total money grab, not compassionate, bad ethics, worse than a used car salesman. Do not go to her unless you want to get ripped off and forced to do things that are unnecessary. So disappointed in the change. A wonderful practice ruined.

Best dentist and office staff....ever!! They went out of their way to make me comfortable going to…read morea dentist!!

After a few trips to this dentist - I'm actually lowering my rating. It was great the first time,…read morebecause my previous dentist never numbed me up before cleaning and what not - and this place does that - so I was very impressed. However, over time and trips - it's not a 5 star - it's still great, but the hygienists always seem to tick me off. I'm not a child - even though I like to be numb a bit, but please don't continue to harass me about my dental care - I floss, I brush, I water-pick, and I use mouthwash - and I haven't had a cavity since I was a kid - so leave your talk to the kids!

This is by far the best dentist in the area and that I have ever been to. Its clean and the people…read moreare super friendly. The Dentist makes it appoint to see you no matter what you go in there for and if you don't like cleanings because it hurts they will give you numbing stuff to help. I wont go anywhere else.

Without question this is the best Dental experience that I have had in my entire life. Starting…read morewith Janet at the desk and with Brittany and Iris. Dr. Noel was absolutely terrific. Adeline went through billing with me and it was a very simple process. I chose them because they were one of the few in the area that did sedation dentistry. The whole process was seamless and every time I go back I actually look forward to going to see everyone. They made me feel comfortable and at ease with every appointment and every step along the way... EXCELLENT!!!

My crown fell out after only 8 months. Another dentist told me the crown was bound to come out due…read moreto Dr. Noel not leaving enough of the real tooth underneath the crown and because of the metallic material used under the crown. It would never properly bond. I had to pay for a new crown. I reached out to Dr. Noel about this and after an initial reply, he's ignoring me. I shouldn't have to pay for something that would never last.

I don't understand the bad reviews. Dr. Moonie and Jake are amazing. I've always hated/feared going…read moreto the dentist until I began coming here a couple years ago. They genuinely care about their patients and go above and beyond!

This place really sucks they filled my cavity, and after the numbness went away, I got an infection…read morein my mouth.