We read all the reviews prior to visiting Russell's in Broken Bow and I have to say, they are dead…read moreon. Russell has an immense knowledge of appliances and an amazing (although somewhat dark) sense of humor. It was nice to have a salesperson that tells you the truth. We were looking for Black Stainless or Slate appliances. Russell asked us one question that probably saved us a ton of headaches. He asked how the search was going, when we explained that we couldn't find what we're looking for anywhere he said," and you'll have the same problem when it come to replacing them". I can see how people mistake his directness for rudeness, he just tells you the truth, short, to the point and full stop. After hearing about the issues with certain manufacturers and that we had to "buy what is available" as to order and item may take weeks or even months (exactly what we were told at Nebraska Furniture). We were able to find almost everything we needed at Russell's but not a double drawer French door refrigerator. So he called other stores. Not as in other "Russell's" stores, he actually called competing appliance stores. He just dialed up other stores with his phone on speaker so we could hear the conversation. I expected him to be calling stores around Broken Bow so I was somewhat surprised that he was calling stores as far away as Dallas, Fort Worth, Texarkana and Tyler, but not surprised when everyone he spoke to seemed to genuinely like him and to be genuinely happy to help him. Probably too late to make a long story short but he found the refrigerator we wanted in stock at a store in Rockwall, Texas. The store was North Texas Appliance and they said they'd have it ready for him to pick up Saturday and to make sure that he saw everyone when he came in. It's not too often you find a business that will actually go out of their way to help a customer, but I know he drove at least 5 hours on his day off to help us. We are truly grateful for all Russell/Russell's did for us. The appliances are great, the installation was flawless and the technician that installed our appliances was extremely polite, courteous and professional. When we told him how happy we were he told us to, " write a review then" so I did. Thanks again Russell, we hope that Jennifer Anniston deal works out for you but if not there's always room in stand up! Beth Kheler, October 2022

We came in to find an inexpensive refrigerator for our garage and Russell hooked us up with a very…read moregood deal on a slightly damaged (cosmetic only) unit that has worked out so well for our needs.

Wow!! Carmen took amazing pictures of our kids today. She is very professional and a talented…read morephotographer/portrait designer.

What an awesome discovery in Idabel. I have been to just about every antique/vintage market in the…read morearea and this is one of the best. They have hundreds of vendors and have plans to expand. I could shop in this place for hours. The owner is very professional and helpful.

Wasn't very familiar with an adult store, initially. Wide selection and Jess was very helpful &…read morefriendly.

I was really amazed by this place until I found out this if u buy something up there and it doesn't…read morework or happens to b cracked. She refuses to exchange it. And I don't feel that is right considering the prices she puts in stuff. That is just messed up cuz who wants something that they can't use. And I always thought she was a friend that is why I went to her personally when I had an issue with an item. But OK now I gotta find a new place to go

This boutique is a must see when you are visiting Broken Bow and Hochatown. The owner has an…read moreawesome knack for decorating and it feels like you are visiting a showplace. There are so many beautiful items here and they provide gift wrapping as well the quality of the wrapping is top notch.

Very well curated store. Great selection of home, jewelry and gifts. Really cute kids section in…read moreback also! The ladies who work here are so friendly!

This place is INCREDIBLE! Met the owner and she's so knowledgeable and kind. Definitely come to…read morethis spot if you need supplies. Prices are really great and selection is outstanding!

This is my favorite shoe store and my favorite place to buy Brighton accessories. They also carry…read moreFossil watches. Carrie and Jeff are wonderful people and are always ready to assist you.

Sherman's Shoes in Idabel provides excellent service for their customers. I have custom orthotics…read morethat I wear in my shoes. The sales people there patiently brought me shoe after shoe to try with my orthotics. Sherman's has a nice selection of quality shoes and old fashioned five star customer service.

If you are ever in Broken Bow and need a souvenir, this is your place! They have a little bit of…read moreeverything in a flea market style kind of set up. It's definitely worth a stop in - even if you are only taking photos of the statues outside.

I read on line, where you were pet friendly. When we got there, we were told, we couldn't bring our…read moredogs in. Now, if they broke something, I would have paid for it. But my guys are very gentle & follow where I go. You missed out on a big sale, I loved the Pelican that was outside.