Absolutely amazing service. Had my watch serviced and everyone I dealt with at the store was…read moreextremely pleasant and helpful. They squeezed my watch in and an hour later it was done and looks great! Will definitely be back!

My husband bought me a pair of earrings from Kennedy's and after wearing them a few times, one of…read morethe posts broke off. My husband took it in to have it repaired, but they said they couldn't fix it and he would have to pay almost $300 to get a new pair of earrings. Not cool - won't ever go back.

I've been working with Karl for over 20 years, and he's the only jeweler I truly trust. His…read moreknowledge is unmatched, and he's always honest--no pressure, just genuine guidance. My latest ring wasn't even something he had in the shop--it was custom-made based on a few inspiration photos I sent. Karl helped me choose the perfect center stone, sent detailed renderings along the way, and brought my vision to life beautifully. On top of that, his pricing is super competitive. Do yourself a favor and start here--you won't be disappointed!

Excellent customer service and care! Knowledgeable jeweler who was professional. Was recommended by…read moretwo other customers. Was most pleased!

I love this place! I felt like a queen when I bought my "Freedom ring" (post-divorce ring for…read moremyself). Highly recommend to anyone looking for that special piece!

We sold some sterling silver flatware and gold jewelry. Prices were fair and it was an easy…read moretransaction.

This store has moved from its original location next to the bank, to its new location just across…read morethe parking lot on the same side of the street. I dropped in here to have a new battery installed in my old Citizen chronograph. Got right in and the jeweler took my watch back to the bench and had it back to me in less than 10 minutes. While I was waiting, I looked over their jewelry selection and they have a nice inventory of rings, watches, and other necklaces, etc. Nice store!

From the owner: Paul Dodds Jewelry provides original design jewelry, estate jewelry, pre-owned Rolex watches, and…read moreloose diamonds to the Lee's Summit, MO area.

I ordered a wedding ring from Jared .I will never do business with Jared again..my ring was…read moresupposed to have a blue stone when I got it the stone was clear so I called and they said that happens alot the pictures are deceiving. I can just return it and order it again but I will probably get the same ring..Very bad customer service and false advertisement..What a horrible experience..

They did a fantastic job, no complaints. The person we dealt with took us aside and explain the…read morewhole process to us. Did a great job we weren't technically in the right store, yet they still honored our transaction and helped us along with the process. Great experience overall.

From the moment I walked in I was treated not just as a customer, but like I was part of their…read moreextended family. It's rare to find a business that stands behind their products and customers with such warmth and integrity. Eskews Jewelry on Route 291 truly feels like a family business in the best possible way! Their Citizen Watch collection is pretty awesome as well.

I had a 2 very "dainty" necklaces I couldn't fix on my own. They were super polite, quick, up front…read morewith the options and I had them back in my hands in a few short days. I'd only went there on a whim, walked in and got exactly what I needed without any apt or expectations. I will 100% return for anything I need in the future!

I visited Drenon on a Friday at lunch since I was in Independence and had been looking for a…read moreparticular men's watch I had on my "watch" list. I was instantly greeted by the owner Steve, who offered me a drink and showed me to the exact watch I had been looking for. I ultimately bought the watch, but what made my experience so superb is the time that he spent discussing with me about the brands and about the broader watch market, which I am interested in. Steve shares his personal contact info with customers so that we can be in touch in the future. Compared to locally-owned high-end jewelry stores, you can expect an excellent personal service, and a good selection of high-end men's timepieces.

Hello Steve, I wanted to share something with you that will…read moreonly take a few minutes. In your business there is no question that you encounter all types of people, some extremely wealthy and others flat broke. I am a your average guy somewhere in the middle of all that. I have shopped business before and had owners look down their nose at me, positive I did not belong in their establishment. You may or may not know that for someone of my caliber and background just walking into a store like yours can be very intimidating. I feel it is very important you are aware of this fact. At no time in my life have I ever felt more comfortable and accepted by such a high-end business as yours. I would like to say I know just enough to get into trouble. Several business prey on just that while others do not want to take the time to educate and explain anything to earn a proper sale and most importantly earn that new customer. I just wanted to let you know how much I appreciate everything you've done and are currently doing for me. I cannot stop admiring my incredible Rolex! It is the most amazing timepiece I have ever owned. The entire experience from start to finish was informative, exciting and no time stressful. I genuinely appreciate all of your help, kindness and most importantly to me the feeling of family you provide while delivering such a high level of service. Thank you so much for helping me achieve a life long goal of becoming a proud owner of a Rolex watch.

I've been going to HOD for years and they're the best! John Paul is the most talented jeweler I've…read moreever seen. He always works w me to design the perfect piece. His craftsmanship & detail to the design are impeccable. He really goes out of his way to make us feel like family. No need to ever go to another jewelry store. John Paul & HOD are simply the best.

Stopped in to have a diamond ring resized. They pointed out to us that what we thought was a real…read morediamond was in fact a lab growing diamond, and that we had been seriously swindled by another store who represented it as a real diamond. We are able to get it appraised by another independent jeweler and take it back and force them to refund our money. We then bought the real diamond from House Of Diamonds. They brought in multiple stones for us to compare. We were able to choose the one that best suited us and they did a beautiful job with the mount and Service. This is the only place I would go to buy jewelry.

Great service and expertise. Helped us resize rings, design a new one and took excellent care of…read moreus. Small business to support! Highly recommend.

A wonderfully delightful experience from start to finish! The team was thoughtful, creative and…read morepatient in turning family pieces into a more modern and wearable piece. Communication was great and everyone was decidedly un-fussy which made what could be a stressful experience quite easy! I enjoyed how I was involved in every step of the process and the team's ability to translate my ideas into a piece thag was even better than I imagined. Pictures don't do justice to the amount of detail in the finishes! I will be a customer for life!

I didn't appreciate the interaction with the woman who assisted us--I believe her name was Debbie…read more When greeting us, she initially reached out with her left hand. I tried to reposition so I could shake her right hand, but she still insisted on using her left, even though her right hand appeared fully functional as she used it to handle the rings she was showing us. It came across as dismissive and a bit disrespectful. Additionally, we had to repeat several times what we were looking for, which made it feel like we weren't really being listened to while she was showing us different rings. She really put a bad taste in my mouth.

My fiancé bought my engagement ring from here last summer and proposed this last October. I…read moreabsolutely loved the ring - 3 emeralds (what I always wanted, an emerald cut diamond ring) and was even more thrilled from the man I was getting it from. I had to bring the ring in after the engagement for it to be sized and because unfortunately a few days after receiving it one of the tiny diamonds apart of one of the 3 halos surrounding the emeralds fell out. I was a little concerned but 1st time it happened so I thought nothing it. It ended up happening 3 times afterwards (same thing, tiny diamonds on the halos falling out) but luckily we had a warranty on the ring so it could be easily replaced and id have it back each time just 1-2 weeks later. I became frustrated the 4th time it happened but knew it was no ones fault at Helzberg. It ended up being just how the ring was designed - very tiny prongs to hold the very tiny diamonds in their bed in the halos, so it was bound to keep happening. This past Friday I went into Helzberg to pick up my ring and to look at my options as far as my ring. I was in the store with my mom from 5:30-8:00pm and Rebecca, Kalen and the manager Tony and even district manager Josh came in. All of their time and genuine concern was devoted to us and getting my ring situation figured out. After trying on MANY rings even though in the back of my mind was my original ring, I eventually came across a beautiful, perfect ring that wasn't going to have the same problems as my original. I am so satisfied with the customer service we received. With a purchase like this (really an investment) you forever want to be at ease for what could possibly happen, and I can say Helzberg has definitely done just that! THANK YOU!