Excellent personal service, enriching attitude, Would strongly recommend company, helped me a…read morenumber of times.

Came in before close on a Saturday. Tu was very helpful and nice - sat me down and went through…read morecatalogue to help me find what I was looking for

Gorgeous selection of rings and necklaces - you walk right in and the sparkles basically engulf you…read morehaha it's hard not to feel like a princess here. The ladies are ever so kind. I came in to get a diamond reset which had came loose over the years and their expertise and demeanor made me feel confident in their ability to fix it and take care of it. I came to get it today and it was as perfect and sparkly as the day my husband put it on my hand. I love this place and they've earned a new life long customer.

Upon entering this store requesting a small jewelry repair for a 14k tennis bracelet with a broken…read moregemstone needing to be replaced, I was offered a fix with epoxy glue, and when I asked if the epoxy would eventually yellow, instead of getting an answer, another woman came from the backroom to shake me down and tell me they would have to send it somewhere else. She dangled my bracelet at me, and dropped it in my hand while shuffling me out the door, apparently I was not as important as their preferred clientele who spend big bucks on glittering diamond necklaces & rings as prominently displayed in their store. I didn't let it go at that, and argued the point that I had done business with them before, and felt her disposition was (hard business) rather than a friendly store for repeat customers. As it turned out, when I went across town to another store that was very similar, a store with glittering tennis diamond necklaces on black velvet displays, in there also were an aging couple minding the store that they own, with a helpful clerk and a bench jeweler. To my relief, my request was granted without hassle, for a price of $70.00. It was so worth it, because later that evening when I searched on line for a similar tennis gemstone bracelet set in gold, the price now is around $1,200. about 6 X what I paid for in 2009. As far as I'm concerned, my request was important, and rather an intelligent one.

My husband bought me a pair of earrings from Kennedy's and after wearing them a few times, one of…read morethe posts broke off. My husband took it in to have it repaired, but they said they couldn't fix it and he would have to pay almost $300 to get a new pair of earrings. Not cool - won't ever go back.

Top-notch service! We just brought in 2 rings for repair. One had a loose stone, and we ended up…read morenot fixing the other. They were so friendly and helpful, and they didn't charge me much at all for their work. They cleaned my rings and gave me a cleaner to take home at no charge. Based on my visit, I would buy, sell, and repair here and highly recommend them!

Stopped in to have a diamond ring resized. They pointed out to us that what we thought was a real…read morediamond was in fact a lab growing diamond, and that we had been seriously swindled by another store who represented it as a real diamond. We are able to get it appraised by another independent jeweler and take it back and force them to refund our money. We then bought the real diamond from House Of Diamonds. They brought in multiple stones for us to compare. We were able to choose the one that best suited us and they did a beautiful job with the mount and Service. This is the only place I would go to buy jewelry.

I've been going to HOD for years and they're the best! John Paul is the most talented jeweler I've…read moreever seen. He always works w me to design the perfect piece. His craftsmanship & detail to the design are impeccable. He really goes out of his way to make us feel like family. No need to ever go to another jewelry store. John Paul & HOD are simply the best.

Located in a shopping mall, this store was not as expected. There was no native American decor,…read moreminimal native jewelry, and the pieces were expensive. When trying to find a local store with native American art and decor, this store kept populating. We went out of our way to find it, but that is not at all what we found. The mall was nice, lots of parking, and we found it interesting that there was a curfew for kids. We were traveling from out of state so maybe that is standard in KC. If you are looking for turquoise jewelry at a higher price point, this would definitely be the place to go.

This place has a nice variety of jewelry with many unique pieces. They also have beautiful beads…read morefor jewelry making. The owner, Paul, is a really nice man. He straightened out a crooked ring for me for free! You should check this place out!

Went in for a watch battery replacement and walked out with a broken Alpina Startimer. He took the…read moreback of the watch and I watched him start prying on the battery cover. He said he didn't have the right size battery, handed me the disassembled watch. and said that I needed to take it to a "watch maker". There are two small screws that hold the battery cover and he broke both posts that hold the screws. Waiting to find out how much it will cost to repair. Avoid at all costs.

My husband and I dropped my ring off to get fixed for Valentine's Day. It was missing a small stone…read morearound the side. After wearing my ring for about a month after it was fixed, the exact same stone fell out. Disappointed and sad that I have to wear my ring with a missing stone.

Under new management I believe it's now called Facets Golden Girls. The owner Robin is the sweetest…read moreand very fair with pricing. She helped us research the antique jewelry we were selling and knew a lot about them. Inside looks fantastic now as well, definitely the place to go for gold and silver!

Save your time and gas. I checked Yelp this morning about this business and it said open till 4pm…read more So I went over. No signs on the windows or door stating closed. Hours are posted on the window just like what was on Yelp. Says to ring door bell. The bell was taken off. So I called, dead air. Came home and called from my landline. Recording states the number is discontinued. Sure would be nice to post a sign stating business is closed down.

Came in almost last minute with a request that nobody else could do! He came through and got it…read moredone for me in less than a month! 10/10 best shop in town, will be back soon! Thank you Rob!

I can't believe it's been more than 10 years now since my husband and I first met with Rob to pick…read moreout our rings. He's taken great care of us ever since. I stop by every few months for a cleaning and admire his current collection. Each time he also checks to make sure all the settings are tight & look good. I've not had any trouble yet. Our rings are still in great shape. The quality is top notch and I continue to receive compliments on it. If you're looking for professional, yet personal service and a great selection of quality pieces, come see Rob. He'll never pressure you and help you find just what you need.