I scheduled a deep clean with Molly Maid before starting recurring service and was very clear about…read moreexpectations during the walkthrough with the owner -- I wanted a true deep clean including baseboards, vents, fixtures, and switches. Three cleaners came for about two hours, which seemed unrealistic for that scope. While some areas were done well (showers, oven, countertops), many others were missed. Baseboards -- which were specifically discussed during the walkthrough -- weren't scrubbed, several fixtures and vents weren't touched, light switches were still dirty, and the floors were mopped without being vacuumed first, leaving dog hair pushed into corners. After I reached out, the owner did send a crew back, which I appreciated, but many of the same issues remained. When I decided not to continue service, the owner's response was dismissive and defensive -- rather than taking accountability, he suggested our expectations were unrealistic and minimized the issues we pointed out which was especially odd since we had done a walk through together and some of the things he pointed out as areas they would clean were areas that were eventually missed by his own crew. Some effort was made, but the service did not meet the standards promised for a deep clean, and the owner's attitude afterward made the experience even more disappointing.

The cleaners were nice, but they missed areas every week didn't check their work to make sure it…read morewas done properly (floor corner). Be careful of the quote as it is wrong . At the time of our contract getting signed I was told 1-1.5 hrs. When I called today to cancel. I was told that my house takes a little over an hour and the price I pay barely covers it (even thought the quote said 1-1.5 hrs). Larry was very rude to me and made excuses for the poor cleaning. They missed spots that should have been easy to clean (was told that my house requires more time since it is harder to clean than most of the houses they clean). So be careful if you decide to use them.

Very satisfied with our Sparkly Cleaning Service experience! Upon moving out of our condo, we…read morewanted to have it deep cleaned to best be set up for showings and selling. Sparkly came up high-rated on Yelp so we decided to give them a go, and are happy we did! Booking the service was seamless! Both Crystal and Vanessa were very responsive to my emails and flexible with a small, last-minute changes I needed to make in terms of date/timing and entry instructions. It was easy and clear what each of the cleaning options where, as well as the additions you could choose. We added on cleaning inside the fridge and cabinets, which was totally worth it. The cleaners arrived on time and let themselves in via the lock box we left for them. When we returned to see how the cleaning went, we were very pleased! Everything felt so fresh - just what we were looking for. I wouldn't hesitate to use this service again.

I reached out to Sparkly Cleaning Service after searching for a company to provide regular cleaning…read morefor my home. I live with my partner, and we do not have any children or pets. After initially contacting them, they asked me to send pictures of my home so they could evaluate the cost of the service. Following several exchanges via email and phone, they scheduled a team of two cleaners to come to my home for an initial cleaning, which was intended to be repeated bi-weekly. When the team arrived, their demeanor felt uncomfortable from the beginning. They seemed somewhat cold and distant, and I felt as though they were looking down on me. While my home certainly needed routine cleaning, such as vacuuming and dusting - it was not cluttered or excessively dirty. There were no conditions that could reasonably be described as hazardous or unsanitary. I asked the team to use my personal vacuum cleaner rather than one brought from other homes, as I prefer not to use equipment that may have been used in houses with pets or children. I also have a high-quality vacuum cleaner that works very well. They agreed and began cleaning, though their reserved behavior continued. At first, I assumed they were simply quiet or reserved by nature. However, the situation changed when one of the cleaners entered my bedroom and saw a photograph of my stepdaughter, who is Black. For context, I am Asian. After seeing the photograph, the cleaner suddenly said, "I can't deal with this. I can't do this." When I asked what she meant and requested clarification, she simply said, "All of this," and walked out of my home. Shortly afterward, I received a call from Jennifer from the company, who said, "I'm so sorry, it didn't work out. This is more than we were expecting." Because the cleaning was not completed, I asked about the charges, and they assured me that I would not be billed. The behavior of the cleaning team was shocking and deeply upsetting. I left the interaction feeling as though I had somehow done something wrong, even though I had done nothing inappropriate. After this experience, I contacted Two Maids, and Ivette coordinated a team to come to my home. Their team was kind, professional, and welcoming from the moment they arrived. They had no issues using my vacuum cleaner, in fact, they complimented it. They cleaned my home thoroughly from top to bottom. I was extremely pleased with their service. Based on my experience, I would recommend Two Maids over Sparkle Cleaning Service.

Noemi & Nisa ... they cleaned my house pretty well. Very polite, professional and accommodating. I…read moreliked their service and won't blink calling them, if I need help in future

Wonderful service and people! They leave my home sparkly clean every time. Always on time and…read moreflexible. Got these windows clean along with the regular cleaning.

So happy I chose Maid to Shine. Courtney is awesome, she was the first to respond to my request and…read morewas a delight to communicate with throughout the process. Vanessa knocked It out of the park! My shower has never looked so good. Maid to Shine is the real deal! And at an extremely reasonable cost. I can't recommend them enough!

From the owner: At Maid To Shine, our goal is to make your life easier and your home feel its best. We offer a…read morevariety of cleaning options to fit any lifestyle and there are no judgements ever! Whether things have gotten a little overwhelming or you just need an extra hand, we’re here to help.

I've found a few housecleaning services that do as good a job as Lori and her assistant (her…read morehusband usually), but she offers the most reasonable pricing (not as much overhead as the larger maid service companies), and she's a little faster (she covers as much as a three cleaner team with her two person team in the same amount of time). I highly recommend this housecleaning service for either regular, routine housecleaning, or once in a while deep cleaning before entertaining for an occasion. carka@att.net

Lori, George and crew did an amazing job for our move-in cleaning! Lori called back promptly, we…read morefound a time that worked for me, and she continued to communicate well. The house, which had some small renovations, is now spotless. They thoroughly cleaned every space high and low, including inside windows and blinds, as requested. I feel so comfortable moving into a clean home! Highly recommended. Thanks, Lori!

Used their move out services in June and I was extremely happy with the whole process. It also…read moreseems like if you take advantage of their routine cleanings, they have a great system set up. Cleaners arrived not just on time, but early, were very kind and polite, and did a fantastic job. Will definitely be using their business again!

Staff was very kind, quick to respond and pleasant to work with. I especially asked for a deep…read moreclean with more attention to windows and doors. The doors looked great! I wish the windows were done a bit better since they were still dusty and dirty. I asked for a deep clean of the stove and it still needs some elbow grease. The sinks needed a little more love as well. When I walked into the house after they cleaned it, it smelled clean and fresh! All trash was thrown away and taken care of- nothing to do on my end! I paid about 215$, and I would consider booking again once I'm fully moved in as well.

Rachel and her team came to clean 2 days before I went into the hospital to have my baby. I can't…read moretell you the relief of stress it was to have my whole house spotless before bringing a baby home. Plus for those who had to stay with my other kids! I was amazed at the little details they took care of from the stove knobs to the inside of the microwave. They missed nothing. There is no better feeling then your whole house being clean at the same time!!

From the owner: Pewaukee Cleaning Services LLC provides residential and commercial cleaning services in Pewaukee,…read moreWI and nearby communities. Since 2017, our local cleaning team has helped homeowners and businesses enjoy cleaner, more comfortable spaces with recurring house cleaning, one-time deep cleaning, move-in cleaning, move-out cleaning, and commercial cleaning. Our mission is to provide the best house cleaning experience our customers have ever had. We deliver friendly, reliable cleaning with clear communication, consistent quality, and no surprises. Serving Brookfield, Delafield, Elm Grove, Hartland, New Berlin, Pewaukee, Sussex, Waukesha, and nearby areas

What a life saver!!! We were moving out of our beloved house; a house that saw two of the kids…read morebeing born and with such grand memories of ten years. But we were at our wits end. So much to do prior to our move to the West Coast. Being thankful for having such an opportunity out West came with the condition of being on such short notice. We did not have time to stay to clean after the movers. We called their office and was treated with such professionalism. Lori and her crew did a wonderful job. I just wanted to extend my appreciation to this company. Was it the cheapest I could have found...It surely was not the case. But it is nice to have someone to trust to get the job done, and done correctly during such a hectic time.

Merry Maids was recommended by friends who has 2 crazy dogs...they praised their work...so I gave…read morethem a call and they were able to schedule something right away for me. First cleaning, they did a fantastic job! I then felt good I made the right decision! They also communicate very well, and they have great customer service. Always so friendly and polite. I've had different people and they all have done a great job cleaning. It's certainly a pleasure to come home after a long week of work and taking care of my 85 year old mother, to a clean, "happy " home!!!! THANK YOU MERRY MAIDS!