What a life saver!!! We were moving out of our beloved house; a house that saw two of the kids being born and with such grand memories of ten years. But we were at our wits end. So much to do prior to our move to the West Coast. Being thankful for having such an opportunity out West came with the condition of being on such short notice. We did not have time to stay to clean after the movers. We called their office and was treated with such professionalism. Lori and her crew did a wonderful job. I just wanted to extend my appreciation to this company. Was it the cheapest I could have found...It surely was not the case. But it is nice to have someone to trust to get the job done, and done correctly during such a hectic time. read more

Merry Maids was recommended by friends who has 2 crazy dogs...they praised their work...so I gave them a call and they were able to schedule something right away for me. First cleaning, they did a fantastic job! I then felt good I made the right decision! They also communicate very well, and they have great customer service. Always so friendly and polite. I've had different people and they all have done a great job cleaning. It's certainly a pleasure to come home after a long week of work and taking care of my 85 year old mother, to a clean, "happy " home!!!! THANK YOU MERRY MAIDS! read more

I never understood when people would start off their reviews saying they wish they could give less than one star...well I wish I could give less than one star. About a month ago we moved into a new house that needed a deep cleaning. I work full-time so my boyfriend contacted Merry Maids in the hopes that we didn't have to spend an entire weekend cleaning. We warned them that I'm a very meticulous cleaner, and that I was mostly concerned about the state that the walls were in and I would like them wiped down. We were assured that it wouldn't be a problem. Originally I had wanted to go with another cleaning company because Merry Maids didn't use green products. However, the other cleaning company said they wouldn't wipe down the walls which was important to me. Due to this, we chose to go with Merry Maids even though they cost quite a bit more ($100+). We paid over $500 for deep cleaning, and they just did a really poor job. When I got home there were a lot of places in the house that were really dusty. When I went down into the basement there was a dead moth. The floors were still sticky down by the bar (they hadn't mopped). Also, when the ladies left they told my boyfriend they did the best they could wiping down the walls, and we would just have to repaint them (I'm paraphrasing seeing as how I wasn't there to directly quote them). However, a few days later when we were looking at the walls with a black light there were stains on a lot of the walls. The cleaning ladies had lied. They didn't bother wiping down any of the walls. The stains on the walls were urine stains. The previous owners dog had been using the carpet in the room as its bathroom. That's why we were in there with a black light. We were trying to find the source of the smell, and ripping up carpet. Urine stains on the walls would have easily been wiped off the walls with water and a sponge. Anyway, I contacted the company by email to say I was really unhappy with the service I had been provided. That they didn't do what they said they would do. They did a really awful job cleaning and had just flat out lied about what they had and had not cleaned. I felt like we had been horribly overcharged, and just duped. They got back to me and said they never said they would wipe down the walls (which is not true, I would have never gone with Merry Maids if this were true I'm not a moron). Whoever got back to me said they would come out and clean the house again, but I didn't want that. Why would I want my house cleaned again by people where I didn't like how it was done the first time? That makes zero sense to me. Anyway, this super long review is just me hoping to save somebody else some money. My boyfriend and I learned a very very expensive lesson. TL;DR - Get your house cleaned by somebody else. read more

I can't even begin to do Merry Maids justice in this review, but I will try. This is my first maid service, but I have had individuals that I hired to clean my house previously. I had regular turnover due to changes in their personal situation or breakage in my home resulting from cleaning. I was tired of managing scheduling, conflicts and broken items and finally called Merry Maids. I love that they are insured and in my first consultation I was told that if anything is never up to expectations that they want to know so they can improve. After my first cleaning I was blown away with how thorough they were, my items were lightly organized and the cleaning was phenomenal, better than I have ever seen. I couldn't be happier with my experience so far and look forward to a long relationship read more

They require a deep clean for their 1st visit. Understandably this clean was supposed to cost more but I have a small kitchen and dinning room which is really more like one room so they said they would send a supervisor out to reassess the value. I had 2 people show up and they did a good job on what they did but no supervisor and they charged full price. Additionally they missed a fair bit of their check list and had it been a normal payment I would have been ok with it. The final straw came from their second visit. I asked them if they could fix up some of the things they missed the 1st time through. I left them to their business while I worked in the basement. 1-2 hours later they called down they were leaving. When I finished what I was working on and came up stairs, I thought my house had been flooded. They left the floors soaking wet. After looking around more I found cobwebs and they had neglected to take care of the stuff they missed the 1st time. read more

Merry Maids - Home Cleaning Near Me - Waukesha, Wisconsin

I enjoy the fact that Merry Maids pays attention to the little things. From opening the blinds in the bedroom to remaking the bed (it was beautifully done!!). And it is always nice to come home to a clean smelling home! read more

Excellent and reliable service and I'm considered a clean freak - I love my house after Merry Maids has cleaned!

I've been really fortunate to find Merry Maids. I was a little skeptical of calling what I thought would be a really big company, but I've been fortunate to work with the same people over and over, much like cleaner owned services I've used in the past. Merry Maids has taken the time to get to our home and how we like things. They have been wonderful to work with and I have recommended them to many friends. They really know their stuff and make coming home to a clean house a true treat. read more

Hired for moving out/moving in deep cleaning service. Had two cleaning women come out and spend 4 hours cleaning an empty house. The tenants moved in and were VERY disappointed. Huge cobwebs in closets, dirty drawers, dirty door jambs, dirty window sills. The tenant didn't even want to move her furniture in. Offered less than half my money back. I will not be using Merry Maids again. read more