hemergen family insurance is one of the best places to work with, I deal with merrisa for all my…read moreneeds and she is THE BEST!!!! I will not be changing agents anytime soon or ever for that matter! great customer service and always a cheerful attitude love it!! was getting ripped off for insurance rates and marrisa gave me better rates for everything I needed insured I wouldnt think of going thru another agent ever!!

Not good on the phone.. he didnt even let me speak. wont recommend. I am a potential customer but…read morehe hang up on me.

Jay and his team are doing a great job handling my home, cabin, autos, business and health…read moreinsurance needs. Nice job!

Great people who take the time to inform and educate and get us the best insurance for our needs…read more Highly recommend!

It never ceases to amaze me how bad customer service can be sometimes. Especially in today's world…read morewhere there is competition between most business's and consumers have plenty of options. Case in point State Farm. My family has been State Farm customers for over 40 years. Over 40 years!. My wife was even a State Farm employee for a number of years. Due to the dishonest practice and mistrust of one State Farm employee, we have moved all of our business and will never go back! We had multiple vehicles and our home insured with State Farm. Most of my extended family also was with State Farm. Thanks to the experience of my wife previously being a State Farm employee we had not needed to visit a State Farm office for over 20 years. We never spoke to an agent and had previously always worked with an account manager named Stephanie. Stephanie had always been wonderful to work with. We even moved our policies from agent to agent so we could continue our relationship with Stephanie. Last year I had called to remove insurance from a vehicle we were putting into storage. Unfortunately Stephanie was not in the office this day and I worked with Cheryl W. Cheryl had suggested an umbrella policy. We had never had an umbrella policy and I was interested in more information. Cheryl stated she removed the insurance from the vehicle that we were storing and emailed information to me about the umbrella policy. A month later we received a bill for vehicle we had Cheryl W remove the insurance from. We called to find out what happened and why we were billed when we should have received a refund or credit towards our next renewal. We were told this needed to be reviewed by their underwriters. Being good customers for as long as we had, I didn't anticipate any problems. In fact I had thought they would correct this right away. Especially when I stated I had received an email from Cheryl W that could timestamp the date and time we spoke. After a few weeks of whatever they were doing for their discussions, we were told they could not or would not corroborate our claim and that we needed to pay that policy. Cleary we were NOT pleased. I had and still have that email from Cheryl W. How was that emailed to me? I was told she did not take notes of my request the day we spoke but she could email me information in an attempt to get more of our money. Well not being believed and supported by a company that we were very loyal to for a long, long time told us we needed to move on. We have since moved all of our business to an insurance company. Still hard to believe that State Farm would not support their customer and even harder to believe that Cheryl W did NOT do the right thing. Maybe State Farm gives more priority to the big name athletes in their commercials and not the average consumer. We are very pleased with our new insurance company and we even purchased that umbrella policy.

Stephanie was very helpful and prompt in addressing needed documentation. She was professional,…read morepatient, and kind. I loved working with her.

I am very comfortable and happy to work with Baker Insurance Brokers…read more They have helped me set up my auto insurance and now are quoting my homeowners insurance. I have been going through a lot of life changes and they make it easy for me to get it done in an effortless manner. Charmaine always cheerfully answers the phone and is more that happy to answer any questions I have. They are also very kind caring people and care about you as an individual. I used to have insurance through Allstate and it was expensive and impersonal. What a difference!!! I love knowing that I am not just a number. They were able to save me quite a bit of money and still give me good coverage. GIve them a call for a quote or ask questions. You will be very pleased that you did.

I am extremely pleased with Baker Insurance Brokers. Specifically Charmaine Wolfgram and Jeff…read moreBaker. My home and auto policies for my family were easy to set up from day one. Both my husband and I have bought new vehicles since starting with Baker and nothing could have been easier. Jeff and Charmaine are efficient, kind and fun! The level of detail each of these service providers deliver ensures peace of mind that our needs are met and we have adequate coverage in our policies. Our most recent encounter with this team should be defined as nothing less than a 5 start review! On June 11th of 2016 like many other coon rapids residents our home was damaged by a large storm. Not knowing how much damage we had or where to start I called my team at Baker. I was assured an adjuster would come estimate the damage quickly and conveniently for my busy time line, and they were available for each step of the process, right down to helping our insurance company cut the final check for the contractor just last week. I cannot express how grateful I am to have Baker as my agency. I keep your cards in my purse and desk at work and recommend you to anyone who is in the market for an insurance review! Thank you!

Super friendly and helped us understand our best options. We highly recommend any one turning 65 or…read morenew to Medicare in MN to contact them.

If I could give this business more starts I would. I have all my insurance needs covered by State…read moreFarm and this agency has a great team to help you with the best rates and excellent coverage. I highly recommend them.

Sarah is someone who truly cares. Whether you meet with her - or a member of her knowledgeable…read moreteam - you can trust that they will take great care of you. When I was looking for an auto quote, I met with a member of her team. He patiently explained all the factors that go into the quote, and asked great questions. Throughout my meeting I saw him to be trustworthy, kind, and never pushy. I felt heard, understood, and respected. I have seen Sarah and her team go the extra mile numerous times. This office is second to none!

I would highly recommend Sarah DeBruin's State Farm because the staff was incredibly welcoming and…read moreknowledgable. I received a free quote from them and ended up switching over due to the cheaper auto rates.