I highly recommend Thunderbird mini storage. The facility is clean and the prices are right. And…read morethe staff Linda and Connie, the smart ladies in the office, go above and beyond to accommodate. They work hard to make sure that you get what you want. I find them simply delightful!!

My bill was paid on a Friday at 2pm and they did not remove their lock so I was locked out got 3…read moredays after my bill was paid and all they said was sorry for the inconvenience!! I asked if that means my bill will be due 3 days later and of course they said NO!! I will be moving to a different storage place ASAP!! I can't afford to lose money like this. My recommendation is STAY AWAY from this place!! The 2 women that work/own this place are very rude!!

If I can give a zero I would. This company is a huge scam huge scam. Please don't store here. First…read moreoff Lorenzo has horrible customer service. He has a horrible attitude and smart remarks. Secondly they rented out our unit because we bought a second unit. We have 16 days left of the month to utilize our unit, but Lorenzo assumed we transferred and closed our unit. We did not cancel our first unit because they do not give you a refund of a unit. So we wanted to utilize that unit, however we went to get a lock and he sold it already and we didn't even have access inside the building. Today my husband confronted him about it and he said he sold the indoor unit because we didn't have a lock but he literally watched us and sold it right then and there. So we contacted smart stop via phone because apparently their managers have hidden information , we have to wait for the DM to call or email us within 2-3 days. We call the 800 number and Monica tried to sell us another unit for a whole month and add 16 days free. So basically SmartStop has our money for that unit for the month and now someone else is paying for a month for that same unit. They also send you a postcard size note in the mail almost quarterly telling you your price is going up. We started that unit at $60 and this month we paid $250for our indoor unit 10x10 only and we purchased an outdoor unit last week for $120 10x20. This company is the worst scam ever . Do not use them. I am paying the price and I am getting a lawyer

This location needs a 5 star rating! The rates for storage are very affordable and great. The…read moreonline access to rent a storage is super friendly and detailed. If you can relate, we all know moving is stressful and often unpredictable on how much space and storage you have left . I ran into some last changes and called the office, spoke with Scott who was so helpful, accommodating and most of all understanding. I have rented storage space in the past and it was difficult to reach someone. Not at smart stop storage! They truly care about your business and concerns. I will always refer them and highly recommend this place of business ! Great people! Excellent rates and deals. Thank you Scott for your assistance.

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.

New Beginnings Moving Solutions was absolutely incredible. They moved our entire family from…read morePhoenix, Arizona to Southern Illinois, and I can honestly say this was one of the best experiences we've ever had with a company. The team -- Bruce, Naomi, Beth, Jeff, Justin, Derek, Chrissy, and everyone else involved -- were nothing short of phenomenal. From start to finish they were professional, hardworking, careful with every item, and incredibly respectful. Moving across the country can be stressful, but this team made the entire process smooth and even enjoyable. They treated our belongings like their own and treated our family like we mattered. What started as hiring a moving company turned into building real relationships with an amazing group of people. That says a lot about the kind of culture and leadership behind New Beginnings. If you are looking for a moving company you can trust -- whether it's local or across the country -- this is the team you want. We are beyond grateful for everything they did for our family. Thank you for helping us start our new beginning in Southern Illinois. -- Cory & Elisabeth Hammond

Bruce is meticulous plus has a big heart who took care of my out of state move. Bethany has good…read morebusiness follow up skills and packs the fragile items as if they were her own. Thank you for taking good care of my move.

The three men who moved us were very careful and yet expedient. We were moved from Sun City West to…read morePrescott Valley in less than 10 hours. Great experience!

This business was very professional! All of the fees were outlined. There were no surprises add…read moreons. They had no trouble moving heavy furniture and came fully equipped. They were there exactly on time. I would use them again and have already recommended them to others.

If you rent here, be prepared to move out in 4 months or pay extremely high rates. Every 4 months…read morethey will double your rates and they will not work with you. Instead you have to move your items somewhere else (or book another unit with their current sales) Facilities are nice. The associates on site have little to no power when it comes to rates. Mostly there to assign units and schedule move out dates. (Other than keeping facilities clean).

They raised my rates after two months from $206 to $305!!!!! Read other reviews on Google before…read morechoosing this place, it is a common practice for them to give massive increases after signing agreement. They are an 'F' rating on BBB, no response from corporate on any complaints. The office is unattended most the time, hence kids riding ATVs around up and down the aisles and in between RV spaces. Take pictures of your stuff after parking!!! As you can see in the pictures, it's empty for a reason. They have failed to respond to my complaint after sending it to upper management. DO NOT USE THIS PLACE!!!!!

The guys were very friendly and did a great job definitely…read morerecommended The stuff was all wrapped and they put everything wher I wanted it

I do not recommend this company. I moved from AZ-CT March 2025 and paid over $4,000 plus additional…read more$200 in tipping movers just for multiple items to be delivered damaged, including my $2k mattress arriving completely soaked. Movers didn't shrink wrap the mattress, didn't unscrew nightstand legs which are now broken, and the tv stand is damaged because movers asked to add items inside even though I had it empty. Their way of helping was refunding $150 to get a temporary mattress from Walmart and told me the claims department would be in touch in 3-5 business days. In the end they only compensated me $900 despite the thousands of dollars of damage. In addition to the damage, one of the movers the company set up for the CT delivery made inappropriate sexual comments to me while I was alone (I'm a young female). Do not use them!