I'm just about done with this bank. Every time I sign in from my iPad, the security code does not…read moresend to my phone. So...I have to wait 7 minutes to try another route. I try to send the code to my email, then when I come back to the sign in window & it reverted back to sign in. Again I have to wait another 7 minutes to try again! I'm just trying to pay my bills for cryin out loud! NBA is the best bank I had up until now.

I have had to got into the branch many times. My luck Nellie has always been the teller to help me…read more She always has a smile and a pleasent greeting. She is very courteous and professional, it is a pleasure to work with her.

Since their new digital banking experience was installed, the Plaid connections to access banking…read moretransactions has not been working. I logged a service request, three now, and all still have a status of new. It's been nearly a month with no response, so it appears they don't care about their members and I will need to find a new credit union. I worked in systems change management for 15 years. Whoever led this change should be fired.

Kimberly was very helpful in setting up our new accounts. She provided us with answers to all of…read moreour questions and explained things that we were unaware we didn't know.

This branch is a complete sh*tshow. Their business model is stuck in the 1980s. It's absolutely…read moreridiculous . I've been a WF customer for nearly 30 years but moved to this area recently. The walk in wait time to see a teller if off the charts laughable. There are 5 teller stations. There is 1 teller here maybe 2 only .. at any given time . The walk in customer line is literally 15 ppl deep as I write this ‍

After trying two times to open an account for my kid, we finally were told that they could help us…read moreif we were willing to wait an hour. After over an hour and a half they came over and told us that they actually wouldn't be able to help us that day. When I asked to speak to the manager, I was told he was on vacation. He called me back the next day and told me that it was not his fault but that it was Wells Fargo Corporate's fault for not letting him staff enough employees. If that's the case, I don't see the point in being a customer of this bank anymore. I went to Chase Bank the next day, and opened an account the same day with no problem.

I had a very complex situation going on with my account and the young lady went above and beyond to…read moreresolve the matter for me. I had an urgent matter to tend to and she did everything she could to straighten the mishap. Very satisfied with my service at this branch.

All the reviews talked about how people don't make eye contact and act like the don't want to help…read moreyou and that couldn't have been further from the truth. She was so friendly and polite. We just opened a restaurant in town and she welcomed me to the neighborhood! Very kind, friendly and sweet!

I stopped in the new branch for a quick transaction. Great looking location. The staff was really…read moreattentive and friendly. Glad to have a branch closer than Dysart in Goodyear. Well done.

Basically a closet on the front wall of Walmart. Your back is exposed to the store, there is no…read moresecurity or privacy, and shoppers are weaving through the line where you are waiting to conduct your financial business. Unfortunately, it's the only credit union in Buckeye.

Love this branch! Always super helpful and quick. Easy to access this location and beautiful inside…read moreand out as well. They call you by name and remember your name! So refreshing and kind.

Great bank. I went through Midfirst for my PPP loans. They were great compared to Wells Fargo and…read moreBank of America who always seem to be behind the curve. Got things done quickly! Will keep a business account with them now. Highly recommend.

Went in the Branch to Open an IRA and was told we don't open IRA'S in our Branches. What the…read moreHell.....The girl was Polite and it was not her fault but Corporate should do something. Their website say's they offer it but you go in the Branches and they say we don't do that here.

Great Customer Service…read more This location is one of my favorites. The customer service is really very good. I had to stop by Wells Fargo to get some cash for a birthday present for my nephew. I wanted some crisp new bills and that's exactly what I got. So nice that they actually took the time to accomdate my request. Great place for all your banking needs.

Why is this bank closed on Saturday? But if you drive out another 8 mins you'll find another chase…read morebank that is open on Saturday. So weird.

I came in this morning to open a checking account. They sent me to the location on Estrella because…read morethe banker called in sick. Took my business to Wells Fargo instead.

This bank is very friendly, inviting, and helpful! I wanted…read moreto give a personal shout out to Dorothy Goodman of the Buckeye branch. She was very patient, knowledgeable, diligent and very great at communicating the ins and outs of various processes that the bank has to offer. Without her persistence and dedication with helping me, I would've given up on obtaining my Personal Line of Credit! I will definitely refer any friend or family to this location!! 10 stars out of 5!! Keep up the great work!

Very good small local bank. Great service, people there are very nice and awesome sauce.read more