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Wells Fargo Bank

4.0 (5 reviews)
Closed • 9:30 am - 4:00 pm

Services - Wells Fargo Bank

Personal banking

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Desert Financial Credit Union

Desert Financial Credit Union

(39 reviews)

Very friendly customer service. Was able to get all of my questions answered in no time. They are…read moreopen on Saturdays which is a huge plus.

I've had a terrible experience with Desert Financial Credit Union credit card issued by Elan. I…read moredidn't use the credit card much because I had other credit cards with better rewards so historically they would let me know that if I didn't use the card they would close it. Since I'd had the card for over 20 years I didn't want to give it up and once or twice a year I'd make a purchase to keep it active which is what they told me to do. I received an email on July 1st at about 8pm that said "You have a new notice for your card ending in xxxx. Account Closure Notice is now available. To view your notice, log in to your account." This is what I'd historically get notifying me to use the card, however, this time when I tried to log in it wouldn't let me. Instead it said "It looks like your account requires some extra attention. Give us a call at the number on the back of your card, and one of our customer service representatives will be happy to help." So I called them and they told my account was closed July 2nd, and a letter was send on June 30th saying my account was closed due to inactivity. So no notice or opportunity to use the card before they closed it, all timed perfectly so that I didn't get the opportunity to do something about it. Interestingly, the supervisor I spoke to on the phone said they'd be happy to take a new application to open a new account. I told them that if that's how they treat someone that had their card for over 20 years, I wanted nothing to do with them. I have a near perfect credit rating and work hard to maintain that, quite upset that they care so little for someone who had been a client for over 20 years that they do this, and do it this way. There are better credit unions out there, skip Desert Financial

Wells Fargo Bank - banks - Updated July 2026

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