Actually not too bad today in and out no problems this is one of my local area Chase Banks I have…read moreto use since they have removed all of the chase bank ATMs out of Walgreens now I believe they have Citibank which doesn't seem like it is as popular as Chase Bank so now we have to run around and find our closest location

I would like to thank all the Wintrust branches for such nice and professional service. There is…read morenot a better bank than Wintrust. I spread Wintrust everywhere I go. Thank you all. You are the best.

Been banking here as long as I can remember. Beverly Bank used to be the best bank in the…read moreChicagoland area, but has gone down hill with their services. It seems that every time you go in to talk to someone at the bank you end up waiting longer than you should. If you don't go right when they open expect to wait to talk to somebody.

I had a business act a savings. And personal checking act. Also had a 20 year mortgage on a piece…read moreof commercial property. That was to come up in oct for a refinance. They sold the loan to finance co. In Pittsburg. I was told there would be a balloon payment due in oct. and they do any refinance. This forced me to refinance to BMOharris. Who are very nice to deal with. But very stressful. I'm moving my acts to them. Also if you look at this review beleave me you are making a serious mistake if your considering dealing with this bank

I grew up in Beverly and my family banked at the original Beverly Bank. Then of course, through…read moretime, big banks basically took over. Although I no longer live in Beverly, my parents still do, and our family business is still there. So, I decided to do my banking here. I love that they know who I am and that they'll work with me to deposit/transfer a check quickly and painlessly. Our business account is also here, and we've never had any problems.

I opened an account here and just spoke to two personal bankers and the bank in real nice and the…read morestaff is polite.

I recently visited one of your Citibank locations at 9449…read moreS. Western Ave. Chicago, IL 60643. I went in with my elderly grandmother to take care of beneficiary services due to my grandfather passing. I flew from Dallas, TX to Chicago Il for 1 day specifically to help my grandmother take care of her banking business. When my grandmother and I came into the branch, Ms. Griffin was very rude to us. She asked what we came in for and when I explained the transaction needed, she stated she couldn't help us. I explained that I was there to help my grandmother and that I am Power of Attorney for her and that I only was in Chicago for a day so I could help her. She then proceeded to tell me that I needed to go to another location. When I asked how come she couldn't assist me, she then started to ignore me. After asking her again why she couldn't help me and she continued to ignore me, I then asked for her name so I could file a complaint. She refused to give me her name. I had to go to one of the tellers and ask them what her name was and what her position was. I have never been so disrespected by a branch manager ever! Simone Griffin was very rude and disrespectful. A few of the other customers in the branch stated that she is always rude and mean to customers. I am absolutely appalled by the service I received from Ms. Griffin. I was so upset, I left that location and went to another Citibank branch. In no way should a branch manager ever carry themselves the way Ms. Griffin did.

I thought tcf bank was bad. Till I opened an account with Citi bank. If you like long lines, slow…read moreservice and just about everything that could go wrong, goes wrong. Feel free to sign up for their banking. I've been sitting in the waiting area for 1 1/2 hours to see the one person they have on staff to CLOSE my account. Never again will I walk into a Citi bank.

KUDOS to Tia the Branch Manager who went above and beyond to assist me with resolving an extremely…read morestressful situation - persistence pays off. Excellent customer service is priceless! GOD bless u and yours! Thank you! Kim De

United Credit Union has the worst customer service on the planet thanks to Mario Aguirre,…read morePresident/CEO. All 4 branches have been closed since April 6, 2020. Surely if Bank of America, Chase and every nail salon in Chicago have figured out how to service their customers either the Chief Operating Officer or the CEO should have figured out how to safely reopen by now, that is, if they gave a damn. No one answers the phone, the online request for appointments go unheeded and there is a general lack of concern. If you have another choice for a credit union please take it.

Liz was very helpful,patient and nice with me while assisting me with my loan process. Thankful for…read moreher kindness and patience I will come back to see her soon

dear credit union I my name is Jefferson. I've been member for over 30 years I hope this message…read morefinds you well I am writing to express my sincere appreciation for the exceptional customer service I recently received from Jimmie Liz's adrienne Leslie from the moment I reached out regarding impressed by professionalism efficiency and kindness displayed behavior that stood out for example your teams went above and beyond the patience and knowledge shown while addressing my questions made me feel valued customer as a customer it's rare to encounter such dedication and care in customer interactions and this experience has not only resolved my issues but also strengthened my trust in your band please extend my gratitude to your team for their exceptional efforts thank you once again for prio excellent customer service

Staff was friendly and helpful. Was able to transact business in timely manner. The parking lot is…read moresmall and access very limited.

This location is actually decent the tellers were pretty nice and very helpful to the customers the…read morewait was not too bad at all.

I'd give less of a rating if possible. Had problems with an account, came to close it and had to…read morewait over an hour because they said I had an appointment- which I never made. We were told different things by different employees- what a mess of a place!

This is the first time I walked into a PNC Bank and they wanted to charge me for a check. I needed…read morethe check for direct deposit at work. Mind you, my account is a virtual wallet account and it doesn't come with checks. It's supposed to be environmentally friendly so I wouldn't get checks. I get charged if I use the banker to deposit money, too. That's why I was surprised that they were going to charge me for a check when I couldn't even get free checks since the start of my account. This is also the first time that I walked in and the personal bankers were all full and the front desk told me that each banker would be at least an hour wait. It's like they didn't even want me to be there or want my business. The parking lot was soo full, too. Everyone was driving in and I was backing out of my spot which was near the parking lot entrance, all the cars kept driving and wouldn't stop. I swear, someone could have hit me. This is the worst PNC Bank I've been to, but definitely no where near the best.