I have had very good experiences with this branch. Friendly and professional, with helpful advice…read more Some of the other reviews mention longer wait times. I am OK with that, given the personalized service that I receive. Good service takes more time.

I went in to this bank after being a customer my entire life when fraudulent activity was happening…read morein real time to my account. The bank happened to be busy but my accounts were being drained so I asked if someone could step away and help quickly and was told there was a 2 hour wait and to sit. Panicked I rushed out to drive 20 mins to another bank to get it stopped. Next day I came back to withdrawl money since all my accounts had been frozen and explained to the teller in a voice so low I was asked to speak up, how dangerous her actions were for customers and how much worse she chose to make the situation. This was my 2nd security issue with this bank THIS YEAR ALONE, I explained this would be why I am leaving this bank once the investigation is complete. Out of understandable fear for her job she decided to quickly call and falsely report I "threatened her" as an attempt to save her job and make any report I were to make seem not credible. They decided to take her word esp after their second security breach in a year and cancel my accounts and trespass me without any review or investigation! Then they cancelled all my account including my online mortgage banking so I can't even pay my mortgage and when you call them you're on a 49 min hold. Still on hold writing this actually..The bank I had to go to when I was told to wait two hours had 2 employees quit the same day and following day their manager walked out mid shift. DO NOT BANK HERE!!!!! Fraud fraud fraud! And when you tell them you're going to report it, they will treat you like its your fault their security and customer service failed AGAIN. Do yourself a favor and don't go anywhere near this place!!!!! Any branch but esp Amelia!

Wonderful staff! Very clean! They helped with all my banking needs! My son was very wiggly during…read morethe meeting, but the welcoming staff Maggie helped entertain him while I finished what I needed to do. Ariel was so kind and helpful as well.

This bank always has friendly tellers who are very customer focused. I have gotten foreign…read morecurrency from them several times. Comes in 1 or 2 days. PNC is fine as well. The 5th 3rd branches are just a bank. PNC and Chase have notories more available and call to see if they can do something for me. I know its Sales but 5th 3rd is just the hometown large bank with poor servicem

I have my personal, family, and business accounts through CHASE and this particular location has a…read morephenomenal staff...Yelp reviews don't always truly advocate for an honest overview of an establishment...these last reviews from 10+ years ago are not telling. As a business owner it's not always easy find positive and hard working people but I've worked with Beth and Spencer at this location almost 10 years now and they're representing CHASE phenomenally. I just wanted to bump this review score up~ deservingly.

Slow and untrained staff = wasted lunch hour!! The Lady took about 30-45 minutes to figure out how…read moreto give me a voided check so i can set up my direct deposit.. Let alone in that time she had to consult 3 different people.

Always very eager to help resolve any issues Kind customer service mason branch. Been with them 10…read moreyrs never a problem:)

Since the former long time (D.S.) CEO retired, the overall service has declined - A LOT! Existing…read morepersonnel are nice enough but seem to be under a lot of stress because their count has been reduced. The web based site is often not working and having to be on-hold for greater than 10 minutes for the one active employee to answer is not good. We have determined that transferring our IRA to the GCCU is NOT GOING TO HAPPEN. As members since the 1970's when it was a little office on Central Parkway, we are really disappointed in the way it has become. Note to the current CEO: There is a need for substantial improvement. 08/27/2025

This bank saved the day when we moved my mother in with us. Melissa helped me set up all accounts…read moreas Mom's POA. I can't say enough good things about the friendly and helpful tellers. I highly recommend this branch to anyone needing banking services.

Im content with Huntington.The tellers are very friendly and they take the time to know your name.read more

Have been banking with them for over 15yrs. with no problems live less than 5 mins. from them but…read morenever have to go because i can do everything online.

Ihave been banking personally and commercially with FF since 2005, Service has been great! Iwould…read moretotally recomend them for all banking needs. John C.

Friendly, professional, and it was humbling to do business …read more I don't have much to say. Except the people that worked in there were exceptional.

tellers gave me racist vibes as I were approaching the counter to cash a check asking me do I have…read morean account and is the check for their bank like duh of course i wouldn't had came here to cash it i just didn't like his customer service or the other tellers ugh sucks!

The perfect local bank! Everyone here is very nice and welcoming. All the tellers and management…read morehere go out of their way to know your name and remember things about you. Honestly amazing customer service!!