The best local financial institution! Everyone is so friendly and helpful. It is so easy to get all…read morebanking done in a timely manner. I am always greeted right when I walk in the door and feel so welcomed every time. I defiantly recommend TLC Fibre Federal Credit Union!

I had an unpleasant experience inside the credit union. I had withdrawn money from their ATM, and…read moredid not select my denominations. I immediately went inside the branch to have them give me change for a $100 bill. Since I'm not their customer, they refuse to do that. They told me to take it to a merchant and buy something for a buck and get change. She then instructed me on how to select denominations the next time. Based on this experience, there will be no next time for me. This was not the best customer service.

This location has outside, walk up ATM. DRIVE UP TELLER, 2 bays. Some parking. One handicap space…read more If you have an RV, park on the street. Great Tellers. I usually go in once a week. Good location.

Very friendly helpful group in this bank. And you can actually get into the bank to talk to someone…read moremost of the time.

I have never had problems with Umpqua bank except for this branch and the one in Newport, OR. This…read morebranch is like some kind of circus. Over the years there have been some fabulous employees who inevitably left. My overall experience has been one of repeated failures and an indefensible lack of professionalism. Could be a function of Tillamook County's rather shallow labor pool. My feeling is it's not though, I think the branch is poorly run. Hopefully improvements are in the near future.

From the owner: Columbia Bank helps people, businesses and communities find financial solutions that fit…read more We do so by treating our customers like people, not numbers. We get to know them and find products and services that meet their needs and goals. And we give back to the communities we serve because it helps us all. Columbia offers the best of both worlds - the financial expertise and strength of a national bank with the customer service and care of a community bank.

Terrible institution, especially this branch because they are the only bank within 20 miles so they…read morethink they own you if you use their services. I recently deposited a check into my account for $8000, 10 percent of my inheritance, and the bank told me they needed to put a hold on my account due to the amount I was depositing, they told me it was a REGCC hold but I had already gotten the money from another institution that cleared the REGCC hold and my brother and sister got the same EXACT amount of money and their banks, or credit unions I should say, had their money cleared within 48 hours because they understood that only one REGCC hold was necessary. I called the bank and got told to go to numerous different places to try and have someone work it out but in the end I was just treated like some kind of degenerate that was trying to steal my own money from my dad's passing!!!! The woman at the fraud department was absolutely one of the rudest people I've spoken with in a professional sense and acted like I was trying to personally take something that belonged to her. It's been 8 days since my deposit now and still hasn't been cleared in my account so I called again and was told it's specifically the Branch in Mill City, Or that is holding my money so I tried to reach out to them at 330 in the afternoon and got no answer. As soon as my money is cleared I will be removing it from Thai bank and opening an account elsewhere where I'll be treated as an individual human being with hopes and dreams and not some list of numbers on someone's screen. ABSOLUTELY ONE OF THE WORST BANKS IN THE BANKING CARTEL!!!! These conglomerates don't care about people, they only care about taking as much as they can while the populace lays down and allows it.

Great branch. I've received friendly service and explanations whenever I came in here to deposit…read moremoney or ask questions.

Hands down THE BEST insurance agent with excellent customer service from her office staff. She and…read moreher staff assisted me with making the switch from my prior insurance company seamless and also having a significant monthly savings as well! If you have been thinking of making the switch I couldn't recommend Kathleen Bauer more. If you are ready for top notch service, while saving money this is the insurance company and agent you want!

I have had Kathleen as insurance agent for over 10 years and I have found her and office staff very…read morehelp and informative. Two days ago I had a house fire and as terrible as it was, I did not have to worry about the claim proceed. Karen started the claim immediately and the next day a team had been assembled to put not only the structure back together but our lives. I was relieved and gratified that we were in a motel immediately with all other needs being. Kudos to Country Companies, and Kathleen, who called with concern and assurance things will be put back together. Thanks!

Slow to answer phones and when they do they make fun of your request to other office staff while…read moreyou can still hear them. Honestly if there was any other State Farm Agent in the area, I would take my business to them.

The idea of raising someone's rates every 6 months even with a good driving record , accident free…read moreand getting payments on time before any late charges is just too much. People should be rewarded for having a good record not the opposite I don't like having to give reviews like this but it's just too much something has to change