My surgeon is Dr. Chris Surek! I love him and his staff. At my first consultation I knew right then I wanted him to be my surgeon! It's a super clean center and his nurses are knowledgeable about the practice! Also they respect your time. Whatever your appointment is scheduled for you can trust that it will start on time. read more

Factory feel. You call, you are pushing buttons for minutes before you get a person. You walk in, there are five admins checking you in. The help staff is bloated, meaning there are too many, which drives costs up. Both admin and medical appear to be unhappy serfs, chained by strict protocol. If you ask a doc about a second issue, you rebuffed and required to book a separate appointment. read more

It is unfortunate that there is a huge chasm between the pretty high quality of the medical expert whom I saw and the abysmal office/billing services. Moreover, note that if you owe them anything, whether the amount is correct or not, it is impossible to rectify and this outfit blocks you from making an appointment for a return visit. By now I have spent five hours with various members of the administration of this outfit. To no avail. At one point I was even aided by an extremely helpful person from United Health Care (my carrier), and she, too, was rebuffed. As the matter now stands, I cannot go back for a checkup and it is absolutely clear that what United says that I owe and what this outfit claims, are two completely different figures. My only advice to anyone need dermatology attention is--avoid US dermatology partners at all cost. read more

Very professional. Staff is friendly. Dr. Haag is very thorough , definitely trust his opinion completely. Wouldn't hesitate to recommend to anyone. read more

The doctors here are very good. I have been seen by several over the years but the staff here is flat out rude and not helpful. Good luck if you have a questions or concern. There is almost no way to get a hold of anyone. I even went to the office with a letter asking for the information I was needing in order to complete an insurance claim. Person took the the paper, laid on her desk and said I will get it to the right person. NOTHING happended and I received no response. Tried calling back and I couldn't even finish my question with the person that answered and I was put into a voicemail system. AND again no response. read more

It's kind of weird reviewing medical places. It kind of toes the line between trying to give good advice and TMI, which caused me to go back and forth a little bit before I decided to go ahead and write this review. I thought if it at least helps and even calms down one person then it's worth it. These things are never fun and all of the information that you can gather is worth it. So, here we are. My primary care physician referred me here because of a skin issue that needed some focused attention. I spoke with the practice staff before I arrived and confirmed they took my insurance, what I needed to bring and that I should arrive about 20 minutes before my appointment to fill out some paperwork. Done, done and done. The doctor was quick, calm and professional. He said my issue, while not super common, was not uncommon and that there was any easy way to fix it, which he did in the office. He spoke clearly, concise and explained everything in easy to understand terms. I'm nowhere near a medical professional and I fully understood the situation and had no issues making any decisions that I needed to make. I didn't have any billing issues. The practice submitted a claim to my insurance, which paid it through my health account within about a week. I hope I don't have any skin issues going forward however if I do, I won't hesitate to return. read more

The only reason for 1 star is because I am pleased with the results of my skin surgery. Ive never had so much trouble with the staff of a company. Getting ahold of someone at the front desk is very difficult. You almost never get a real person, but no one returns your call if you choose to leave a message. When the doctor cancelled my recheck appointment I eventually gave up trying to reschedule. But the worst is the billing department. The billing is very confusing, and representatives are rude when you try to call to understand your bill. They overcharged me, and while I was spending weeks going back and forth between billing and insurance, they sent me to a collections agency for EACH bill. Absolutely outrageous. read more

PA Jay Grey is competent and caring. His phone nurse Kregil is dumb and rude. The general phone menu is waaaaay too complicated. Make things simpler, partners read more

I'm not displeased with the service I received from Dr. Griffith, although he pooh-poohed my pain level. However, their billing practices are borderline unethical. You have to provide them with a debit card, and you have 30 days to pay after you receive your bill. With the mail service being what it is, I did not receive my bill, so I wasn't aware that my account would be charged. I'm not saying they didn't send it, but I didn't receive it. Fortunately, it wasn't a huge amount. But you have zero options to be in control of your payment. Also, about a year-and-a-half ago, I paid with my HSA, and they STILL billed my debit card. It took a very long time to receive a refund. I will not be returning. read more

I can not get a person to call me back to (quite literally) save my life. Terrible customer service, not great bedside manners either, somehow doesn't do patch testing even though it's a dermatology office. read more

Waited a month a half for appointment. My husband took my son. Arrived and was told that doctor does not see kids. I'm sorry you guys scheduled it for him. Sent dad and son away after 20 minutes of them standing there an ignoring them. Did not apologize. Do not go here !! Waste of time!! read more

I had a great facial with Ali. She was thorough, and she educated me on procedures and best products for my skin. Very pleased with the service. read more

Do NOT go here. My husband and I have both been treated so disrespectfully it's beyond belief. We have to drive over there because no one will answer the phone. One doc literally mutilated my husband's upper lip horribly before even asking him and proceeded to put a HUGE whole in his skin (turned out to be not cancer). Another doc, Haig, walked out of the room because we asked too many questions and he never came back in. They forget to call in prescriptions. They keep charging our credit card for nothing even after I went in and told them to take my credit card off file. These are just a few of the problems. I will die before I ever have to go back in there. It is the WORST practice I have ever been to in my life. I'd rather die than go back there even if I can't get in anywhere else. read more

(152/ liberty location) The front desk staff needs to work on improving their personalities and customer service skills. This is NOT the DMV... rude and condescending tones do not look good on anyone. Check your egos. Also- FYI.. it's hard to get appointments here. They "book" 3-4 weeks out. And you have to pay your copay every time even for a follow up appointment. Pretty shady business practice. Beware of this place folks! read more

Their billing and insurance department is terrible. This is not the first issue I have had with them as previously they didn't post a payment I made. In this case, they had trouble billing my insurance and instead of calling me or sending a letter they just charged my credit card $500. They refuse to go back and bill my insurance even though my insurance would accept it. I have never had such horrible experience from a health care provider. read more

I had a potentially cancerous spot on my face and I went here because they could get me in a lot sooner than all of the other dermatologist offices I called...and now I know why. I've been here 3 separate times. 1. Don't except to be seen on time (usually 45-60 minutes after your scheduled appointment time) 2. Expect to be automatically charged a copay for a follow-up appointment (even though the desk will tell you it's a follow-up so you won't be charged a copay). 3. Don't expect them to waive the copay when you call their billing dept. (who is extremely unhelpful and will just refer you back to the actual Dr.'s office who will then refer you back to the billing dept.) read more

I looked for a new dermatologist due to the bad experience I had with my prior dermatology office. This office was everything one would want in a dermatologist. The wait was minimal, less than ten minutes. The staff was very friendly. Dr. lent came in the exam room within 5 minutes. She did a thorough exam, did not rush and answered all my questions. The experience was everything I could wish for in a doctor visit. read more

I took my son to see dr. Lent. She was amazing!!! So personable, friendly and took a lot of time with us. I highly recommend her and this office. read more

I have gone to this office for over 10 years. Our whole family goes. We have been very pleased. We often see Angie Bosch and like her very much. She is great about answering questions and taking time with us. We have seen other people in the practice, though, as well. It isn't hard to get an appointment and the staff is friendly. I have had the wait be a bit long a few times, but in most instances, it isn't bad at all. Overall, I highly recommend this dermatology practice. read more

Love my doctor here (Dr Angel-5+ stars). But 2 stars due to their horrendous inflexible financial policy of requiring a credit card to do business with them. Apparently they punish 98% of their patients who pay on time to cover the people that do not pay and they choose to not pursue. Absolutely unacceptable. No other doctor I have required this. It has Tempted me to change practices since instituting this policy. They will fight you on it until you either give up or leave. read more

I have been to this practice several times this year. Each time, the doctor and surgeon took their time to give me excellent, compassionate care and did not rush through the time they spent with me. I would recommend Dr. Lent, the dermatologist, and Dr. Saben, the surgeon, for anyone's skin health needs. read more

I love Dr. Sabin - have been with her for years and I appreciate her honesty and urgency when needed. I have also had several surgeries, stiches, spots frozen, etc. and the nurses here are the best with numbing! read more

Dr. Graves and his team were amazing! Professional, friendly, and courteous. Highly recommended

My husband and I have been patients of Dr. Haag for over 5 years. Each annual visit, he provides a comprehensive exam of our skin, and carefully compares it to our previous visit. He is prompt, pleasant, and willing to explain all questions or address skin concerns. When it comes to skin care products, Dr. Haag has printed lists of reasonably priced products that can be found at any drugstore. He is also generous with sample products. If you are looking for a well educated dermatologist with a "down to earth" demeanor, Dr. Haag is for you. read more

I am a very unhappy customer. I had laser therapy done and they told me my second visit would be discounted. They cancelled my second visit twice and then told me my original doctor was doing any more. They recommend someone in the same practice but they would no longer give me the discount. They lack all customer service skills and will never go back or recommend them. read more

I ended up giving them two stars because the front desk personnel was very friendly; otherwise, this would have been one star. First, their main concern seems to be whether or not they are going to get paid. My biggest complaint though is that I hate practices that have no respect for your time. My appointment was at 9:40, but I was instructed to be there 15 minutes early for paperwork. Now this was not my first time going to this practice, so all of the paperwork should have been completed. Turns out they want to make absolutely certain that I understand their financial policy. I was taken back to a room 30 minutes after my appointment time, so at this point I have already been there for 45 minutes. I then sat in the room waiting for the doctor for another 45 minutes. When he did arrive, there was no apology for keeping me waiting. He spent five minutes with me and then wanted to be sure that I stopped and booked my follow-up one year appointment on my way out. If they spent less time worrying about if you are going to be a financial deadbeat and making sure you are coming back and spent more time treating you like a valued patient, this would be an okay practice. As it is, there are too many other choices in the KC area. read more