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    U.S. Healthworks

    1.2 (14 reviews)
    Open • 8:00 am - 8:00 pm

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    10 years ago

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    Urgent Care of New Jersey

    Urgent Care of New Jersey

    2.6(59 reviews)
    1.2 mi

    We had never before been to an Urgent Care until today: the Saturday of Labor Day Weekend. To get…read moremy husband seen and treated, we had new patient forms to complete and then a bit of a wait as there were quite a few patients ahead of us. An intense day for the staff, but both the receptionist and nurse were professional, friendly, and kind. Not rushed. When the busy doctor made it into our examination room, the sounds of a patient in distress outside the door caused him to leave immediately to her assistance. A hospital ambulance was needed. In the meantime, the doctor examined my husband and explained what could be going on...and how to treat it in detail. When the EMTs arrived, he went out to go over the other patient's details and arrange her care. He returned to us, picking up where he left off without hurrying. Explained possible alternative medical conditions that could cause my husband's problem and said -- if the Rx he sent in to our pharmacy did not help in a couple of days -- to come back. He'd be right there at work tomorrow (Sunday) and the next day (Labor Day).... saying in a heartfelt way that he loves what he does. A Clutch Player if ever there was one.

    I cut my finger severely on Thursday, 6/11. I arrived at the facility with the finger still…read morebleeding at 7:10 (Facility is open until 8:00. They refused to treat me as "the paperwork would take too long" as I would be a new patient. I then had to drive to another, more professional Urgent Care facility to have my finger stitched. The finger continued to bleed the whole time. I am in the process of filing complaints with NJ Health Care regulatory bodies.

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    Urgent Care of New Jersey - Urgent Care of NJ's Waiting Room

    Urgent Care of NJ's Waiting Room

    Urgent Care of New Jersey
    Urgent Care of New Jersey

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    JFK Urgent Care Center

    JFK Urgent Care Center

    2.7(7 reviews)
    1.7 mi

    Been here couples times over past year when my doctor was not available…read more Last week I went due to a cold that didn't go away for 2 weeks. Constant cough that wouldn't go away. Even at the urgent care I couldn't stop coughing. I asked for an antiobiotic and told I should only take Mucinex. My chest is clear is what I was told. Next day I go to office and can't stop coughing then start feeling worse than day before. Now I start coughing up yellow phlegm which everyone knows is a sign of bacterial infection!!! Then call back the Urgent care only to speak to the desk receptionist. I asked for them to send antiobiotic to my pharmacy explained I now I have yellow phlegm that I'm coughing up and not feeling well. I was told that the doctor said I should take the recommended medicine which was just mucinex. I called my doctor got antiobiotics right away. Now on second day and feel GrEaT!!! No thanks to jfk urgent care. Wasted a co-pay and time only to be told to get otc mucinex and being told second time same things Won't be going to this urgent care again. These places are a dime a dozen and will go elsewhere only if and when my doctor is out of town. Otherwise will always go to my primary care who actually CARES about his patient!!!!!!

    My son needed stitches and after going to a different Urgent care that did not do stitches, we…read moreended up here via Yelp. So glad we did! Registration was quick and easy, the nurse was very efficient and friendly and the physician had amazing bedside manner and made my son who was already very nervous, completely relaxed. I've been in healthcare for more than 20 years and have seen it all, and hands down this was a great experience. Needless to say this will be our very first choice for all urgent care needs from now on!

    Hackensack Meridian Health JFK Medical Center - Au Bon Pain Cafe located on 2nd floor near main entrance

    Hackensack Meridian Health JFK Medical Center

    1.7(131 reviews)
    2.7 mi

    My recent experience at 4 west was nice. Nurses and staff were friendly and helped with any…read morequestions that were asked. Doctors were attentive to my needs and the care was far and beyond anything I expected given the bad reviews. I even got a card from them hoping I get better which was signed by hand. Honestly as ER visits go, This was not bad.

    Disappointed and Deeply Concerned About My Father's Care…read more I am writing this review with deep concern and disappointment over the care my father received during his recent admissions to JFK Hospital. My father, an 83-year-old man who was living at home and managing his daily activities on his own, was admitted to JFK on August 19, 2025, after experiencing sudden weakness in both legs. Despite our repeated concerns about a possible stroke -- including noticeable weakness on his right side -- the emergency room staff kept him under observation for three days without ordering an MRI. We requested an MRI multiple times and were told it wasn't necessary. On August 22, the hospital was planning to discharge him home, as they couldn't find anything wrong with him, despite the fact that he couldn't walk on his own. We had to advocate strongly and insist that he be sent to a rehab facility for physical therapy, even though we suspected a possible stroke. My dad had experienced a stroke back in 2013, so we were particularly concerned. When I visited him at the rehab facility on August 25, he was in a wheelchair and unable to move his right hand or even hold a spoon. This was alarming, especially since he hadn't been like this before his hospital admission. On August 26, while at dialysis, he was sent back to JFK ER for evaluation of worsening right-sided weakness. This time, a doctor said an MRI would be ordered -- but when I followed up on August 27, there was no order in the system. Again, we had to advocate hard for proper care. I contacted the Patient Advocate, and only then was he moved to the stroke unit, and an MRI was finally done on August 28 -- nine days after his original ER visit. Later that evening, after inquiring about the MRI results, we were told the results were abnormal and that the doctor would call us the next day to discuss them. I made it clear that I needed to be contacted at work, but no one ever called. On August 29, I followed up by calling the unit and speaking with the nurse in charge of my father's care. She was unable to provide the results and said the doctor would call me. However, since no doctor called me back, I reached out to the Patient Advocate again for assistance. It wasn't until August 31, when I asked the nurse in charge of my father's care to request that the doctor speak with us during a visit, that we were finally informed by the attending physician that the MRI showed a recent stroke. Had we not consistently advocated for my father, his stroke may have gone undiagnosed. I strongly urge others to advocate relentlessly for their family members in this system -- your voice may be the only thing that ensures they get the care they need. No one has presented a clear care plan to our family, and the overall communication has been severely lacking. It is both heartbreaking and frustrating to witness such neglect and delay in care, particularly for an elderly patient who cannot express his needs due to his age and condition. The lack of urgency and thorough evaluation was unacceptable. It feels as though his condition was minimized simply because of his age. This entire experience highlights a breakdown in basic communication and a failure to provide timely, appropriate care. Please advocate fiercely for your loved ones. You should not have to fight this hard to ensure they receive the appropriate medical attention. JFK Hospital has deeply disappointed me, and I sincerely hope they take serious steps to improve how they treat and communicate with patients and their families. We will not be bringing my father back to JFK Hospital in the future.

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    Hackensack Meridian Health JFK Medical Center - OR on 4th floor

    OR on 4th floor

    Hackensack Meridian Health JFK Medical Center - Sign

    Sign

    Hackensack Meridian Health JFK Medical Center

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    U.S. Healthworks - urgent_care - Updated September 2026

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