Highly recommend Rodney and Sondra Mitchell. Very reasonable pricing and took great care in…read moretransporting my dad home from care facility. Coordinated with us on scheduling and payment. First people we will call if we need transportation again. Btw, my dad is immobile so he had to be on a stretcher and strapped down for the ride and they took care to make him as comfortable as was possible for his condition.

Good man. I like him. Soft Christian music playing. Outstanding staff. Great people. Did a good…read morejob. The only reason I stopped using them is I felt like I was drowning in saliva when they worked. They didn't use suction much. I caiykdnt handle that. Lol. Weird. I'm sure no one else felt this way.

My aunt received tremendous, sensitive, and kind care from this organization. My aunt departed this…read morelife in August, 2016. Her passing was greatly eased by Promise Care Hospice.

Background: I was a patient of the clinic for many years…read more(back when her dad was the dentist. I have never had anesthesia for fillings or cleanings in my life because there isn't a need. Reason for low review: We had a snow storm earlier this month, and she closed her clinic Thu & Fri because of it. She is closed Sat & Sun. I had been dealing with a low-level pain for a month using self-care. As luck would have it, the pain intensified that Wed night. I was unable to close my mouth or eat. Just touching the tooth with floss was excruciating. The clinic opens at 8 AM. When I didn't receive the call I was expecting, I called in and was told she doesn't arrive in until 9. When I finally got the call at 10 I was told I had to wait until Wed. I found an emergency dentist who could see me in 30 minutes, so I went to him. He told me I had fractured a root, would need antibiotics and at least a root canal. He got me in to see the endodontist a few hours later. I was told the tooth needed to come out & have an implant placed. By the time I saw the endodontist, the pain was still severe, but not excruciating (the antibiotics and naprosyn had kicked in). Once I saw the oral surgeon & had the dates, I called back to Montgomery's clinic to give them the update. I was informed that I was no longer going to be seen by Andrea because I went to another dentist when she couldn't fit me in. Her receptionist was very apologetic, saying she told Andrea several times that my pain was excruciating...Andrea simply didn't care. As a patient, I am stunned by her selfish callousness. As a physician, I am appalled by her rudeness, lack of empathy, and lack of professionalism. The truly sad part about this is that the hygienist I usually went to is AWESOMENESS personified. The front desk staff are top notch. Andrea does not deserve such loyal people! See Dave G's note: apparently I an not the only one to be so poorly treated.

Great customer service. Jr first day as a new patient. A little nervous, he felted welcome and…read morecomfortable. Thank you Montgomery team! Job well done!

Dr. Carbone and his staff are just wonderful! They're super friendly and do a great job!…read more My entire family goes there and we're very happy with our decision to have them take care of all our dental needs! Highly recommend Dr. Carbone and his staff!

Steer clear of this clinic and its parent company, Catalyst Dental Allies…read more While Dr. Carbone has always been kind in my interactions, the events surrounding my husband's treatment by another provider there have left us with serious concerns regarding patient safety, infection control, communication, and management oversight. My husband underwent preparation for two crowns at this office approximately a year and a half ago. During that appointment, we witnessed a dental assistant place a bare, ungloved finger into his mouth. During the same procedure, a dental instrument was dropped onto the floor by the treating doctor. The instrument was then picked up by the dental assistant, wiped with a Cavicide disinfectant wipe, and immediately handed back to the doctor for use in my husband's mouth without proper dry time. What makes this particularly concerning is that Cavicide labeling contains warnings regarding skin contact and proper use. The instrument was not sterilized through any process that we observed before being reintroduced into the oral cavity. Shortly thereafter, my husband developed painful sores, cuts, abrasions, and significant oral discomfort. To this day, he continues to experience complications from those crowns, and we have now been informed that they must be completely redone at our expense by another provider. Equally concerning was the conduct and demeanor of the dental assistant during the incident. The assistant appeared extremely emotional and was crying during portions of the interaction. As his spouse , it raised serious concerns regarding whether she was in an appropriate condition to be assisting with patient care during an invasive dental procedure. The Regional Manager, Lacey, was present during these events and interactions yet did not intervene or address the concerns that were being raised regarding patient safety and clinical conduct at the time it was happening. When I later attempted to discuss reimbursement for treatment that now must be redone elsewhere, the office repeatedly refused to provide meaningful assistance. During multiple phone conversations with Gia, I was never asked to verify my husband's identity or date of birth before discussing aspects of his care and account. I found this troubling from a privacy and compliance standpoint. I was told that the new management would not discuss the matter with me further and that I needed to contact Human Resources. I was given an email address to contact and that was it. The office manager, Gabby, and other staff members were unable or unwilling to provide the information necessary to escalate the complaint. For a corporate-owned practice, I found the lack of transparency and accountability extremely frustrating. Additionally, we experienced repeated billing issues throughout our time as patients and my insurance had to get involved to get us reimbursed. Whenever questions were raised regarding charges, communication became noticeably more difficult and retaliatory. We trusted this practice with our family's dental care. Instead, we were left dealing with ongoing pain, additional dental expenses, unanswered questions, and a complete lack of accountability. Patients deserve better.

LOL; literally LAUGHING OUT LOUD. This office is a joke. They shut down their office in Altus (no…read morebig deal, I'll come every 10 weeks to get my initial shot; as explained to them) but the LAST DAY their Altus office was supposed to be open they decided to make a FACEBOOK post (because you know we're all on FB first thing in the morning) to let patients know that their offices would be closed due to severe flooding (okay fair) HOWEVER, they contacted no other patients other than those with appointments as if the rest of us are just unimportant. So I made a comment on their Facebook post (an angry one; rightfully so) and mind you, they had not made a post on this FB since February 19, 2025. So they don't actually utilize this FB in the way they're pretending they do. So, instead of addressing my concerns; which I was rude, I was mean, but you gave no communication to any other patients other than scheduled ones (again, going back to the LACK OF CARE FOR PATIENTS) but then today May 8, 2025 I receive a letter in the mail (handwritten btw by Dr.Dale Smith himself) that they will no longer see me as a patient because of my FB response to them. As proof, please see all the photos attached. You guys should be ABSOLUTELY ASHAMED AND EMBARRASSED of yourselves. I however, am not. Have a wonderful and lovely year.

Dr. Dale Smith and his staff from top to bottom are awesome! Dr. Smith cares about his patients…read moreoutcomes immensely and he is extremely knowledgeable and passionate about what he does. His staff are very personable and go above and beyond for their patients!

We have taken our kiddos and foster kiddos. I love that they take care of foster families by making…read moreit easy to get in for an appointment and receiving services. The technicians are very kind and the Dentist is always thoughtful and helpful. He is sweet with the children too, excellent chair side manners.

They are very nice and usually very fast. The office is very kid friendly and the staff have…read morewonderful personalities. All-in-all it's a great experience. My daughter loves her Dentist! They treated her so well. Very happy.

Everyone was very nice and never judged me! The dentist helped me with my pain! If i could give…read morethem a 10/10 star i would!

I have never felt so comfortable in a dentist office. I've already forgotten my dentist's name but…read moreI loved him (tall guy, blonde hair in a bun)! He gave his recommendations and listened to what I wanted. I was afraid it was going to be prohibitively expensive but it ended up being very affordable. The office staff is amazing. They didn't make me feel bad for the amount of work I need done. Everyone put me at ease and really listened to me