I used to do all my own vehicle work, but since I've gotten older, it's become hard on my body so,…read moreunless it's something pretty low impact I have it done by pros. I've had repairs done there on more than one vehicle. They've always done a good job, albeit a little expensive, but all shops are now days. They went to bat for me on a ford I had that failed after a major repair when they found that the replacement part they installed had a factory defect. They got the manufacturer to cover the repair cost and saved me thousands. How many shops would do that.

Amazing repair shop and people. I have had to take my vehicle there many times, due to a bad roll…read moreof the dice and getting a problematic used car. They have done everything from high-pressure fuel pump, shocks/struts and engine work in my car. Always good quality and always at a great price. They are very kind and have great customer service. Thank you Monroe's!

If I could do 0 stars I would. THIS GUY WILL SCAM YOU!!!!…read moreHad my van towed there to get an estimate and the price was to high for my liking. He told me after 2 days he has to charge a fee for holding my can there which was not a problem. The problem was an hour later he charges me for the 48 hour fee when it was only about 24 hours and he told.me I would not get my van back unless I paid it or he will call the cops. Then when we get there.to pay it he all of sudden says the money is for restocking parts he ordered when I didn't even give him the go head on fixing the van. And the worst part is he tried to buy my van from my mother who does not even own it. IF YOU HAVE ANY BRAINS STAY VERY FAR FROM THIS GUY O and its at his house and not an actual business. Real professional

I had a great experience here from the start. I live in Texas and my car broke down on the side of…read moreHighway 80 on my way home. I had it towed to K&B after a couple of days of researching and was nothing but impressed. Kahleb gave me a full breakdown of the services provided, the process and an estimate for the diagnostic testing. After the diagnostic check, he was in constant contact with me on pricing, approval, ordering/receiving parts and completion. Not only did he have my car fixed in a timely manner, but he also kept it under 24/7 surveillance at his shop, ensuring the safety of my vehicle while I'm hundreds of miles away. I would highly recommend this shop to anyone needing to have their vehicle serviced.

I had the best experience at Orr BMW. I was in Louisiana from out of town and my BMW oil level was…read morelow. I bought a quart of oil and was expecting to pay to have somebody put it in and one of the service personnel put it in with no charge. I was in and out in less than 15 minutes. Everybody was very nice and helpful!

Horrible service. Went in for a recall and possibly a replacement part. Was told the replacement…read morewas ordered and should be arriving the same day as the recall repair, all lies. Recall completed and was told they replaced the damaged part but it was covered under warranty, all lies. I noticed damage on the warranty part and pointed it out and the female confirmed the damage. Now, she said I texted her about the damage afterwards, all lies. Parts Manager called after I left a bad review and I told him everything, so he said he woukd review cameras, which proves nothing. The damage appeared to be done by pushing down or a tool. Shawn the Parts Manager offered to cover labor, but I have to buy the replacement part, which makes no sense if the part is supposed to be covered under warranty. They're corrupt and liars.

WTF, please stop putting your dealer logos on cars. It was flaking off by me rubbing it of with my…read morefinger. So I tried to polish the rest of the letters in black glue off by hand and this happen. The logo was burned into the base coat and clear. Now I will have to pay and spend more time to take it to a body shop to touch up paint and refinish this area. This is total crap ya'll should be sending me a check to get this fixed. Can't you just sell your cars with a dealer license plate frame like good old nomal dealers. I wish this site would allow no stars. You guys suck!

I had an excellent experience working with Azzam Zeidan and Tim Purkey! Azzam made the whole…read morecar-buying process easy and professional/ Stress free. Tim, the sales manager went above and beyond to make sure everything went smoothly and that I got an amazing deal. Highly recommend both of them if you're looking for a top notch service and great experience at this dealer ship!

Courteous and honest with pricing and service great follow up after the rebuild. This is the second…read moreautomotive rebuild on transmissions for me the first was a 1993 Chevrolet 4x4 about 8 to 10 years ago. When my 2000 chevy pickup 4x4 went down I called them again to see about getting it done as well. Again I had the same great experience with them on this one they were within their estimate on parts labor and time. I WOULD RECOMMEND THEM TO ANYONE THAT NEEDS A TRANSMISSION. They do it all and keep a good supply of parts they also perform other work as well see them for a lot more than just transmission work. Thanks to all the guys at the shop they are all good people to do business with

Awesome communication and service. Took truck in after the…read more"dreaded wrench" on dash. Ken explained what the possibilities were and possible pricing With worst case scenario. Fortunately, not as bad as predicted. And although they close at 7, they stayed after hours to complete the job on a Friday night so that I wouldn't be without a vehicle Any longer. Went above and beyond and it is very much appreciated!

Took my Mercedes Sprinter Leisure Travel Van for service. I had called before to verify that they…read morecould accommodate it since it was much larger at 25' long and 11' wide. I got well taken care of...even drove it over from Texas because I had gotten a recommendation that they were helpful.

I left the same review concerning Land Rover Shreveport since both of these were bought out by…read moreGroup 1. I wouldn't advise anyone to go to a Group 1 dealer due to their lack of integrity and refusal to refund remaining extended warranty/gap contracts from a vehicle that I originally purchased from them. This is a standard request and nearly 5 months later, many calls and over 20 emails from me...no resolution at all. Save yourself some time and frustration and purchase your Mercedes elsewhere. Too bad zero stars isn't an option...

Pipes is a great place to crush cars. We crush cars there when we are in the area. They are very…read morefriendly and very professional. It has enough space to fit John Deere loaders and a car crusher.

Easy doing business with these guys. Fair and honest. I will definitely be back. The staff is…read moresuper friendly too.

I had some very old windshield wipers that a friend had replaced for me years ago in college that…read morefinally died. One flew off of my passenger side during a rainy weekend! I came here to get it fixed with my one windshield wiper left. They were so helpful. I walked in and just gave my car make and model and Mr. Ivory behind the counter found me some good wipers that wouldn't break the bank and he came out and replaced them for me! He was so helpful and I really appreciated it especially because it was cold and windy outside, and there was more rain coming! Everybody was so nice and the whole experience only took five minutes. Great place and great people!

In many ways comparable to the Advanced Auto Parts across the street, but maybe a little cleaner…read more I found what I needed and explored for a little while and had no complaints. Apparently the employees are former military (which is a small plus in my book) and were nice enough guys.