I always use Capital Taxi. During a long family illness the drivers were very kind when I requested…read moretrips to a rural location and when I had to carry groceries and other supplies and belongings regularly. They are punctual and courteous and have clean cars. I highly recommend them.

Amazing service from Jean (C553) this evening and…read more Dispatcher, very pleasant conversation and safe and confortable ride. Thank you!! Merci Jean ! (Pick up in Orleans to Ottawa hospital). Will call for him again. Cheers!

Do not call this company I lost my phone in this cab the…read moredriver would not answer the phone until I called his dispatch and reported the phone lost I then tried to call my phone to which he answered provided me excuse upon excuse as to why he could not return my phone right away and told me he would return my phone to his office on Monday and I can pick it up there. I had to offer him $100 reward to get him to come over right away and when I did receive my phone back there was over 200 attempts of somebody trying to get into my phone from my pattern code never take this cab company never call them ​

reasonable price and last minute PROFESSIONAL service !Last weekend I had a plan to take 2 clients…read moreto a show and our transportation fell through last minute. Who to call, when wheelchair service is needed? Westway was a new name for me and I will never forget it. Dispatch, helpful and professional. Driver, Ibraham, was those things and more. Great care for all of us, knowledgeable and deserving of high recommendations. I truly hope you can maintain this standard for each and every customer. Impressive . Thank you very much all the way to Algonquin College and BACK!!

Excellent service ! Chauffeur ponctuel, voiture propre. Trajet agréable !!! Je recommande !read more

Bob taxi is amizing they have impeccable service and got me to my locationb 8 minutes early to my…read moredestination. Bob taxi is great and would 100% do again.

Blue Line seems to run most taxis in Ottawa. They seem to nickel and dime over things like putting…read morea suitcase in front seat that Uber and Lyft won't do. Driver was friendly enough but adhered to policy of extra fees for "excess bags". I would take Uber or Lyft next time, even for an XL vehicle.

Take an Uber, even if there is a cab right in front of you at the airport taxi stand. It's…read morecheaper, and if there is something wrong with the service it will be fixed as drivers care about their ratings and Uber takes responsibility. Blue Line is deceitful, incompetent, and outright disrespectful. I took a taxi from the airport to my hotel. I had a lot of luggage and was holding onto my backpack in the back seat, and the driver suggested that I put it in the front seat to give myself more space, which was nice. Note that I have no visibility of my bag now that's in the front seat as I'm in the back. Arrive at my hotel, pay the driver CAD 80 for a CAD 63 ride (a 27% tip) and grab all my luggage. After checking in, I realise my backpack is still in the cab. It's 530pm at this point. I call the taxi company. They try to find the driver / my bag. No success. Keep in mind the bag is in the front seat. It is highly unlikely that the driver hadn't noticed it by the time his shift was over. Takes 3 days for my bag to show up at the lost and found. I ask that the resolve this issue by sending the bag back to me, and they said can only send it back at my own cost - or I can go pick it up myself. Also, that I can't pick up from their office as it's closed the next two days (weekend). On Monday I call them again and ask to speak to a supervisor. Supervisor says the same thing, I have to pay a driver to take the bag to me or pick up the bag myself. Begrudgingly I ask them to send it back to me at my own expense, but to send it at 9pm as I'm not at the hotel. They tell me they have to send it back during office hours (???), even though I'm paying for it myself. We agree to have a car pick up my bag and drop it off at 5pm at my hotel. It doesn't get delivered. When I return to the hotel I call the service centre for an update at 11:15pm. They said they can deliver it to me in 10 mins (so they lied that they can't deliver outside of office hours). At 12 midnight (~45 mins later) I get my bag back, costing me CAD 60.86. Driver even has the nerve to ask for a 15% tip. After this ordeal, both the driver and company have had zero consequences while I've spent hours experiencing incompetence and a company with zero accountability that simply doesn't care about its customers.

We had taken a Lyft out to the parks in the Chelsea area only to find out once we got there that…read moreneither Uber nor Lyft could bring us back. We figured we would just get a local cab so when we were ready to head back to Ottawa we looked up the closest companies. I have to say that after reading the online reviews I was very nervous. Both options had horrifying reviews, but the staff at the restaurant we were at suggested Crown. Contrary to some other reviews, the person on the phone was very nice, our cab arrived quickly, and we had no issues with our transport. The cost was a little more than our ride share, but not bad at all. I would use them again; maybe they've improved since the previous reviews?

I spend so much money in this company.. I screw up ONCE and I get blocked from their phone…read moreservice.. always sends me straight to a machine. Pretty pissed about it.

I can say this is a good taxi service. I use it often usually with no issues, except for today's…read moreride something I won't soon forget. Today my ride was hell with cab #27 from Regal taxi in Hull. This driver disrespected both myself and my friend within the first 10 seconds of meeting him. He mumbled in French under his breath about us not speaking French and when I spoke he complained it wasn't good enough for him. This driver couldn't understand me saying the Crown plaza hotel on Montcalm in Hull. My French seems to be good everywhere else but with him. This driver was horrible from beginning to end. I reminded him that Canada is a bilingual country and he got mad! This guy sped the entire 15 min drive, like a crazy mad man! He gunned for the light and although it was RED he went through it without due care and attention. He had ample time to stop as it was red already. All other vehicles were stopped. When I pointed it out, he snickered and told me to speak French because I am in Quebec. I told him to slow down and he snickered again. Despite one very "rotten apple" in their taxi service, for them as a whole, are great. Always use them, just not taxi #27.

I wouldn't recommend this company to ANYBODY! The guy who answered the phone was rude and demanded…read moreI was outside before the driver arrived. The cars are filthy and have a gross odour and the seats are even worse. The taxi drivers themselves are not friendly and make the ride very uncomfortable.

I've used Rides Are Us several times to travel from a rural location to the airport. Timely,…read morereliable, personable service, comfortable rides, and safe driving.

The service was indeed quite impressive. Everything about this service was amazing the service was…read moreprovided on time, price was reasonable and the driver was outgoing too. Thankyou for this experience.

Best taxi I've taken! #1 choice for sure, very nice service and good notice on when taxi is…read morearriving.

From the owner: Taxi, airport Shuttle Drop off and pick up. long Distance travel ,deliveries and Energency Road…read moreSide Assistance

Montreal airport trip was very comfortable the driver was amazing and professional and the van is…read morehuge and very comfortable. Thank you YOW VIP Transportation. Thank you Maslah

From the owner: Professional Airport, City to City trips At YOW VIP…read moreTransportation, we provide reliable and comfortable private rides across Ottawa, Gatineau, Montreal, and Toronto. airport transfers to weekend getaways and corporate trips — we make every journey smooth and safe. Safe & Clean, spacious vans for up to 9 passengers Professional, courteous drivers 24/7 service and flexible booking options Whether it’s your family, or business clients — travel in comfort and confidence with YOW VIP Transportation.

First off, we would like thank Tony and the whole crew for making our wedding day the most amazing,…read morebeautiful and spectacular special day of our lives! The fleets were so gorgeous (amazing for pictures) and the service was seriously unbelievable. We cant thank you enough for being with us the whole day, slowing down the car to keep my hair in place :) alleviating the stress off my shoulders and going above and beyond for any needs we had - you guys honestly made our day THAT much better - all to say, we would highly recommend Premier Limos for any event - whether big or small - you will have your expectations exceeded! Big big thank you! Karla and Paul

worst company by far !!! do not use them ! they were late…read moreto our event. They showed up with the wrong limo. The event was for a bunch of kids. The limo we finally received still had open alcohol inside the sunroof was leaking, the driver stopped twice to take a cigarette break which he stood right beside the limo.