On April 13, I called Discount Taxi for a pickup at 4:40 pm…read more After standing in front of my house for 35 minutes, with no one but neighbors driving by, I called Discount Taxi a second time at 5:15. The dispatcher informed me that the cab had come and I wasn't there, and I said, "If that was true, the cab was invisible." I asked a second time for a pickup. At 5:45 I called a third time for the cab that never came, and was informed that "I" had canceled the pickup. I did not. I complained about the absence of service on Google, and Discount Taxi replied that I am mentally ill. I stood in front of my house for more than an hour for nothing but abuse! The next morning, I called Independent Taxi. They arrived 12 minutes later. I am not mentally ill. I am angry and disgusted. Discount Taxi is worth exactly what I paid that afternoon: nothing.

Called Tuesday evening for a cab at 9AM on Wed morning. Asked if I was going to the airport and I…read morereplied no. He instructed me to call 20 minutes before I needed the cab. I did. Got an answering machine or voice mail. Did not leave a message. Called 5 minutes later and was answered by 7 7's taxi. I asked if they were actually Discount Taxi and she replied no and quickly asked "Do you want a cab." Told her sure if they are Discount Taxi. She said no and quickly asked again "Do you want a cab?" Obviously the one man shop at Discount forwarded his phones, but I am not cattle and will not be herded in another direction by someone who seems to care less about the concept of professionalism.

took a cab after the rays game with my boyfriend. the driver spoke about sexual acts on two…read moreoccasions with no promopting it was extremely inappropriate as they were directed to me. what bothers me most is the look in his eyes when I got upset, like it was exactly what he wanted, it was sick and disgusting. his name is Michael Ostermanburgess repressing downtown yellow on 7/16/22. I have no photos of his ID on the dash and license plate.

I was walking downtown around 6:30 and one of your cabs was parked outside of the Hyatt waiting. He…read morewas parked right on the sidewalk and everyone had to walk around his car.I knocked on his window and asked him to pull up or back because blocking the sidewalk. He just looked at me , didn't say a word and rolled up his window-didn't move. Very rude and inconsiderate. I tried calling several times only busy signal and your website doesn't exist.

One of the most terrifying experiences of my life Occurred yesterday. This is what happened…read more I am legally blind and disabled due to subarachnoid hemorrhage, which is a brain bleed. I use a white cane. The agency that I use for transportation to and from doctors appointments sometimes needs to contract other transportation services as they are quite busy. The taxi driver arrived 10 minutes before my pick up time. I always meet my drivers in front of my condominium building. I am on the top floor. This driver came up to my door and banged on it shaking the door and its frame. I opened the door and he began shouting that he called me three times and I didn't answer. There were no missed calls on my phone. This taxi driver was menacing and ferocious. was probably at least 6 feet tall. I am 5 feet tall. Although I was concerned about his behaviorI desperately needed to get to my doctors appointment so I did get in the car. Along the trip he saw a homeless woman and told me that I need to "realize that there are less fortunate people in the world than I." He told me to give him money for the homeless. I ignored him. My doctors office is 20 minutes away. Due to the after of the brain bleed, I struggle with knowing my whereabouts. The address on the destination was 2191 Ave. this man took me to 219 Avenue. I knew that this was not my doctor office. He told me that the address they gave him was 219 Avenue and that if I gave him a "large gratuity" he would take me to my appointment. I don't know where he drove me, but we were on the road for at least 45 minutes and I was now going to be late to my appointment. I did not respond to his request. He repeated it demanding that I give him a large gratuity or he would not take me to my . At this point, I was in full-blown panic attack. I the car. I was terrified of this man. I was able to reach a friend who could find me because we share our . She was 30 minutes away and said she was on her way. I stood there on the street waiting for this man to leave. After I got the car, he told me that he would take me to my appointment. There was no way I was going to get back in with this menacing man. A young man was walking his dog and saw that I was in distress. I was in a full-blown panic attack. A young man who was a stranger to me saw that I was in distress. He stayed with me until my friend got there. The taxi driver was watching me and watching me until this young man came up. The taxi driver's name is Joe DO NOT USE THIS COMPANY. I informed Saint Pete police of this traumatic event and learned that at least two federal laws were broken. The officer urged me to post this on social media to warn people of this event so that it does not happen to someone else. He also told me to go to the courthouse and file a restraining order. The automobile was filthy and reeked of cigarette smoke. The windows were all the way down as he drove like a maniac. The radio was blaring. Horrifying experience to say the least. today when I called this taxi company I spoke with a woman named Rhonda. I told her everything that happened. She said that she knows this man and he is not a smoker. She completely missed the point of the problem.she would call this man into her office and talk with him. He attempted not once, not twice but THREE times to use coercion to get me to give him money. He failed to fulfill his contract by getting me to my . This man was paid to do this.

Waited over an hour with other flyers at St Pete airport…read more Would be faster using Lyft or Uber.

I had a great experience with this company and my driver Arno. He met me inside the terminal as I…read morerequested, made sure I had what I needed and then brought the car back around. I was traveling with a small dog and this was so much better and safer than Uber. I will be booking with them again.

Amazing service! We were traveling with two toddlers and wanted to make sure they were safe getting…read moreto and from our hotels, the airport, and the cruise port. Our driver was absolutely wonderful--he not only got us to the cruise port safely but also took the time to explain exactly where to go and what to expect for pickup after our cruise. When our flight was delayed after disembarking and we unexpectedly needed to stay at a hotel, he went above and beyond. He offered to pick us up and take us to the airport free of charge just to make sure the kids got there safely. That kind of kindness and care is so rare these days. This is truly a wonderful company with an owner who clearly cares about their customers. Could not recommend them enough!

Great service! On time! Clean cars! What more can I say? Chris is a pleasure to ride with.read more

Punctual & Fair. Reliable and polite. Professional. Have used to get to Amtrak Bus Stop for years!read more

I felt like our driver Leanne was very professional and punctual. I had a hard time getting ahold…read moreof an Uber, Lyft, and many cab companies at 4 in the morning, however, the green cab came through for me. After calling them, they had leanna come in about 30 minutes to pick me up. They had a flat rate of $35 to the airport, but charged me $45 from Madeira beach since it was a little further than Tampa I think. I still felt like $45 was cheap compared to many other taxi and Uber services. I would definitely ride with them again.

Called this service in advance for rides from Tampa Airport to St. Petersburg and for the return…read moretrip. When I landed in Tampa, Lisa texted me with clear instructions on where to meet her. Returning to the airport 5 days later, she was on time and got us to the airport safely and in plenty of time. I would HIGHLY recommend calling Lisa and booking her for airport transportation. When I find myself in Tampa again, she is the service I will use without a doubt. Courteous, on time, and more than fair price. Thanks Lisa!

They allow you to book ahead of time for a ride to the airport, and their prices are equivalent to…read moreUber and Lyft, in some cases less. And they are at your door when they say they're going to be. Their cab is clean, they are nice and friendly and they always put your luggage in the back. Highly recommend .

Bats gave me a confirmed pickup time then never came. Thirty minutes later another taxi company…read morecalled to say they were on the way to pick me up but I had canceled as I was already on my way to the airport with lyft. Bats is totally unreliable. Don't trust their confirmed rides as they were a no show for me.

Rude dispatcher, Drivers never know where they're going. They beat u mad because their dispatcher…read moresends them to the wrong address. Very unorganized business wit only a few drivers actually working.

cab #98 likes to run people off the road then get out of their cars and put others in danger…read morehorrible company I've filed a complaint with law enforcement and BBB cant call the company either cause they dont do anything

White Glove Car Service is top notch local transportation service. We signed up for transportation…read morefrom St. Petersburg to Tampa International AirPort and are very impressed and delighted. It was two of us with 4 large pieces of luggage. They arrived on time , put our luggage in the car, assisted us getting in, provided water and got us to the airport safely, quickly and without incident. The $75.00 charge was very reasonable to ride in comfort, not worry about parking at the airport and/or the fees for parking. The online booking is easy to use and they reply quickly and on short notice. Big Mike and team are outstanding and reliable. We contacted them the day before we came back in the country and they replied even though the online booking said they were booked through 12/18/2025 and they were on standby at 11:45 pm at night to pick us up. When our flight didn't arrive- they followed up with us to get our new flight information. I cannot express our gratitude and satisfaction with WHITE GLOVE CAR SERVICE. We will use them again .

Superb service! Mike was amazing. I wanted a nice ride for my daughter and I and another family to…read moreand from the Taylor Swift concert and didn't want to spend a fortune! Fast response when seeking a quote....almost immediate reply to my inquiry. Mike knew exactly what ride was needed and price was reasonable. Ended up having a slight change in plans that I had to communicate to Mike which he had no issues with the change and was able to adjust as needed. On time time for pickup. Great job in planning ahead the routes and parking as well. Mike stayed while we were in the concert and advised would be of service to us anytime. Escalade was clean and he even had bottled waters for us which worked out great after the concert when we were all tired, hot, and thirsty. Thanks Mike and White Glove Service for helping to make our night memorable. Will definitely be using you again and highly recommend!