I have been in West Palm Beach the last couple days. I flew in and didn't rent a car so Uber has been how I got around. The ride fares seemed a bit higher than I expected, but all of the drivers were nice and drove safely. I traveled alone, but I never felt unsafe. I love the feature in the Uber application that allows you to share your ride with someone. I shared my rides with my husband and my mom. This allow them to see the status of my ride. I was worried if I would be able to find a driver at 5:00 AM. I utilized the feature in the Uber app that allows you to schedule a ride in advance. I scheduled my request for a 5:00 AM ride a day in advance. I didn't have any issues. The driver showed up promptly and I made it to the airport in ample time. I wouldn't hesitate to use Uber services in this area again. read more

Uber Taxi - One of my Uber rides - Taxis Near Me

Drivers who don't speak any English and can't communicate on the most basic level. I was stuck in a car with no air conditioning on in this summer heat. Driver just said no English. A 25 minute ride showed up to my interview a sweaty mess! read more

FUCK YOU UBER EATS! I have been your customer for several years and your service is horrendous! 1 out of 3 orders comes incomplete/short of food. The last one I received half of it. Called the driver several times and he didn't answer. When I filed a clam on the app it said that i will get 10% discount from next order if i place it in next 8 days. No money back or nothing. I already deleted the app and you will not see a penny from me ever again. I am blown away at a pathetic way this company is run. Also, not to forget they charge more than the restaurants do. Check for yourself. And also they charge tip twice. Doesn't even surprise me anymore. read more

This is the second time it happened with dr appointment They just never showed. I am handicapped and waited forever in my hot Florida garage. Driver Humberto just left up a message saying I'm almost there. Once it said he was there. Once he wrote it would be an hr. I said that was past my dr appt About an hr later the security gate called saying my Uber was here. I did let him in. My dr appointment was long gone. Then I get a bill emailed with what time he picked me up and dropped me off. Total fabrication I'll try Lyft read more

A driver arrived after circling the block 2 times had Music playing loudly and a woman in the front seat, this wasn't a shared ride... when I asked if this was a shared ride she replied yes and he replied no... his front head light was out and after my wife pointed that out the woman called her a "bitch" we refused the ride.... best part is we were charged... in a attempted to file a complaint and have the charge removed we found its next to impossible to contact UBER, no phone contact info to be found and a customer service link that redirects in a never ending loop??? Needless to say I recommend them to no one and now use LYFT! read more

Left my keys in car. Called 3 times. Totally ignored. I'll never use Uber again. Besides, they treat their drivers like crap. Hope they go bankrupt. Update: Had to call police and have them text the driver. He called me and said that since I'd called cops, he would need "a little more" than the $15 lost item return fee. Had to give him an extra $20 in cash or he wouldn't hand me back my keys. His name is Xavier and he drives a Dodge Charger. Watch out. read more

I would like to thank the uber driver Timothy in West Palm Beach for arriving at my house today to return my daughters phone,ID, and bank card that was left in his car last night. read more

Let's start with the 1st bad experience I had. It was at Patrick's day and I was intoxicated so I called an Uber. A man asked to split the Uber with me. I didn't think anything of it until he tried to force himself to come into my house. The female Uber driver blamed me and said I lead him on. (Which I didn't. We were never physical and I did not know this man) she then said he had to stay at my place and he refused to leave me alone. I told her to take him where ever because I don't know that man. She made me Venmo her money ON TOP of tipping her and paying for the ride. I contacted Uber and nothing happened. Second experience was just a month ago as well but with Uber eats. I placed a priority order and they assigned me a kid on a bicycle. This boy went 3 miles the opposite direction of where the restaurant was. By the time he got to the restaurant, it was closed and then my order was canceled. I could not place another order because all restaurants were closed. Now my third and final experience with this company. I preordered an Uber to the airport 4-5 days in advance. The time I was supposed to leave, my Uber still wasn't here. I am spending about $150 more now because this Uber I order never showed up so I had to pay for one week of airport parking so I didn't miss my flight. I could have also bought a cheaper flight if I would have know I would have been driving my car to the airport instead of waiting on my Uber that never showed up. I can't even contact Uber because they don't have a phone number to contact at this time. Cant leave the company a review on their site because it's not offered online unless you want to rate your past trip. Save your money and take Lyft. They are usually cheaper anyways. But because of not one but THREE terrible experiences, I will NEVER give my money to this company again. And I spent A LOT using them. Btw, did you know they charge a lot more if there isn't any cars "near" you. Let's not forget the surcharges they charge people on the most alcohol related occasions. This company was a great idea to keep customers safe from drinking and driving but they literally screw you over over and over again and profit from you trying to do the right thing by NOT driving. read more

Overpriced especially on single rides. Drivers cancel rides and uber charges you a cancellation fee. Drivers at times do not answer their calls. When they do pools uber connects you with people that are not going in the same direction as you are and you will be late for your destination. At times uber is very inconvenient. read more

Do NOT drive for Uber. They are not honest about how much they charge rider. Tbey don't care about drivers just care about how much money they make. read more