Great service. Fixed the problem quickly. Knew the product and had parts accessible to fix same…read moreday. Wow.

I had an oversized fireplace that was too big for my home. My consultation with Joe was great. His…read morerecommendation for a free standing stove coincided with what I was thinking. Joe was very up front about the cost and the timeline. Once the crew started they were in and out in two half days and that included the city inspection. The service included moving the venting system to another wall, replacing the tile on the fireplace floor and tiling the wall. Also, it included replacing the siding in the location of the old vent. I did not have to worry about cleanup as they removed everything and even vacuumed the area where they were working. The price was very much in line with what I was told by other people. There were no surprises. Joe and his crew are very customer forward, they answered all of my questions and explained what they were doing at each step of the process. I could tell that they knew their job and did it well. I would highly recommend this place.

Earlier this year, I went with a competitor to fix my gas fireplace. They came and replaced a few…read moreitems while I paid a high price for a job I thought was completed. I tried to get them to come back and essentially was never responded back to. My fireplace was never fixed after going with them. With the Fall/Winter approaching, I wanted to get this issue officially resolved. I called 2nd Generation Chimneys on Monday, explained my situation and they had a technician come out the next day. Ray was very courteous and professional while also working efficiently to get the job done while I was working from home. He fixed the problem that was left from the previous company and showed me customer service that most technicians should strive for. They have gained a repeat customer for my home moving forward. Highly recommended!

We've had an annual clean / inspect from them the past 4 years. They reach out with reminders to…read moreset the appointment. Great to have the 'piece of mind' that all is good with our fireplace.

This company was recommended by a friend who was a former customer. We had a dove fly into our…read morechimney and it had become trapped. When we called Red Hood, they immediately dispatched a crew of two men who arrived within two hours. The dove had found a crevice to cower into, making it very difficult to be extracted. But the men were determined to rescue it, which took 2 hours and they removed the little bird safely and it happily flew off. They then placed a screen cap on the chimney to make sure we didn't have any new visitors drop in. Very professional and friendly, competent service.

Looking for an evaluation of our chimney, but when they arrived, they just started working. We…read moredidn't fall for that trick. We made them stop and give us an estimate. Which was too high and included unnecessary work. Would not recommend, but cannot comment on work quality.

Our Air Conditioner Outside Box experienced Lightning damage and fried the Electric box. We called…read moreon a Saturday. They came out and replaced the wiring. and our AC was back within 2 1/2 hours. Bill was very reasonable! In fact Tradewinds HVAC technicians were all busy an appointments, so it was the owner that was our Technician. Service 5 star. Efficiency 5 Star, Professionalism 5 Star and overall Rating 5 stars out of 5 Stars. This is the 4th time we had to use Tradewinds HVAC & Fireplace. Every time they have been great . The best recommendation I can give them is We will continue to Use their Services.

I needed parts for my wood stove. They were very helpful, knowledgeable and even suggested that I…read moredidn't actually need one part which saved me money.

We moved into a new home with two fireplaces that didn't work. We knew we wanted to get them…read moreoperational so I searched around before settling on SafeHome. Everything about our experience was top notch. They responded to my online inquiry within a few hours, and had someone ready to be at my house within the same week. Zach was super friendly and prompt! He got everything up and running in no time, explained the issue clearly, and gave us some tips on using our newly operational fireplaces. Value/price was appropriate and, while I hope I don't need to call them again any time soon, will definitely be using SafeHome for any future fireplace issues!

Here to say that if you are in need of chimney cleaning, fireplace repair, removal of existing or…read morereplacement of fireplace- SafeHome LLC is the company to contact! Zach was not only was super responsive, knowledgeable, extremely professional, but most of all, honest. Their pricing is competitive. Their not here to sell you or provide service you don't need. SarHome is in the business to keep long lasting clients and build trust. I highly Reccomend what great work they do.

Dr. Zach was in and out within 90 minutes and had our gas fireplace up and running after my simple…read morecleaning attempts failed. The fireplace needed a new thermo-coupler. The Fireplace Doctor offered a narrower arrival window (2 vs 4 hours), a competitive clean up and repair fee, and a better repair solution. The place we bought the fireplace and used prior for service was good. For this repair the alternative services provide stated the likely part needed was an entire assembly made up of three parts and cost $200+. The Fireplace Doctor proposed changing one of the three components. And the price was $20.

Very impressed. Really did a great job- professional- reasonable pricing. We will definitely give…read morethem our business in the future. Also, a nice fireplace technician. Informative and explained everything. I recommend this company highly.

Very good communication about all issues, solutions and pricing. Cleanup was done well and all…read moreareas were well protected.

everything was great! response time, communication, service. Justin was such a nice guy and…read moreprofessional. found out he does do other services (elec fire places, hvac/etc) along with the job he did for me (dryer vent cleaning). Would definitely recommend and would definitely contact him again as needed.

Pete's Fireplace Service is outstanding! Pete was great to work with, communicating clearly and…read moreeven managing to squeeze me in during a very busy season. He listened carefully to our fireplace issues, offered honest and thorough solutions, and fixed a serious error a previous company had missed, which gives our family great peace of mind. Not only did he complete the full service inspection and all repairs quickly and expertly, but he also painted our dingy fireplace, making it look brand new--all in about an hour! His fair pricing and commitment to quality as a local business owner are unmatched; I highly recommend his service, which is absolutely worth the wait.

100% recommend. Pete was easy to schedule and honest with pricing. He wasn't looking to run up the…read morebill but troubleshot the problem taking cost into consideration. 6 months later when winter came around the fireplace wouldn't start. I texted Pete and he gave some over the phone ideas to get it going again. Hopefully, I never need to have the fireplace fixed again but if I do he is the only one I am calling.

Exceptional service and quality of work. All the technicians were professional and knowledgeable…read more Customer service is outstanding. Very clear and detailed in their quote and patient in responding to all my questions. I could not be happier with their work!

Owner responds almost immediately and unlike many other contractors, roofers, and handyman who are…read moreextremely hard to communicate with. The work on our chimney was quoted clearly, expediently carried out, and very reasonable. Highly recommended and a breath of fresh air when you need an emergent repair.