The tech explained my computer problem and told me how to correct it . Didn't charge me anything

More than a few youngsters there working who were smart enough to speak slowly and kept it simple for the older folks in the building, which I was one of. Courteous and respectful. Great job. Apparently I was one of the few in town that had never heard of them. Then again after 35+ years it's first phone that cracked and broke on inside. TY!!!! read more

After dropping my phone (which had a refurb screen installed by another company a couple months ago due to the LED dying) on tile, I headed here to get another new screen. I arrived at 5:30pm on Saturday, January 2, 2021 [just to give background on when they are open and their service] as the only customer in the store. I explained that I wanted a replacement screen and that the one I had was already a refurb; we set up my account and he told me it would be about 30 to 40 minutes to complete. I opted to wait in-store. While I was there a few other customers came in; they are still getting steady business at this hour of the evening. I was very surprised when they brought my phone back out no more than 15 minutes later. Great job so far- I definitely recommend this business. read more

Competent tech staff to diagnose & repair my computer. It took longer than they estimated But. It their fault. Difficulty getting hard drive here. Highly recommend read more

I tell you what, you won't have a better experience or get greater service than with Damion at this store!!! He is totally customer friendly, totally professional, and totally knows his craft!! Thx Damion!! read more

These guys rocks!!!! So nice, open on Saturday and super reasonable prices! I'm not going anywhere else for phone repairs!

I needed service...fast! Damion went out of his way to accommodate me. When I arrived, the customer service could not have been better! Friendly, sympathetic and helpful. If you need to repair a phone, tablet or whatever, go see these guys! Good job everyone! read more

Justin and his crew have kept my phone going, and my work going. They are fast, reliable, professional, and friendly. They will treat you like family and have you back up and running in no time. Very fair prices. I can't say enough about the service. Outstanding work. read more

Wow, made an appointment on Friday for the next day for battery replacement. Moments after I made the appointment on their website, I received a phone call to confirm the appointment and that they had the battery in stock! Arrived the next day and, poof, less than an hour later, phone back and like new. GREAT EXPERIENCE! Would and will highly recommend to anyone needing electronic repair. read more

Justin was awesome! Helped me through my home button issue and was able to fix it much cheaper and better than I expected! Highly recommend! read more

Wow!! I got the best customer service here! I will definitely come back here when I have a problem

Please if you value your electronic devices do not take them to the UBreakIFix in Daphne, AL. I wish I could give minus stars . I had an IPad about 3 to 4 years old. The battery didn't hold a charge as long as I needed but otherwise worked great. Was leaving to go out of state in a few days so called this location and was told they would order the battery and when it was received it would be 2 to 3 hours to install. Got the call, dropped off IPad now it is at least 4 hours, okay understand. By 11:00 the next day have heard nothing from the store. I call and I'm told well there is a problem, they can't get the "NEW" battery to charge. They tell me there is a bad cell in the battery. Well I may be a woman but I knolithium batteries do not have cells. I tell them to just put back in the old battery which worked but the charge drained faster than I wanted. They can't put the old battery back in for some unexplained reason. My husband goes to pick up the IPad and asks for the original battery, they tell him they put it back. Ok get home and try to charge, won't go past the 6% which was the problem with the " NEW" battery. So obviously they just gave us the bad battery. We have used UBreakIFix many times with great results, but not this location. They are a franchise so it depends on the technical knowledge of the owners. Maybe they can fix a cracked screen but please don't trust them with anything more technical. I had working IPad and now am out the money it will cost me to replace. To add insult to injury they wanted to charge me for their "WORK"...Consumer beware! Now an update...went to another company to replace the bad battery. They were able to replace but informed me it probably wouldn't last. When the team at UBreakIFix removed the battery they bend a connection and had completed broken another one. The person, who we have used previously but unfortunately is out of state, said it was probably do to having used the incorrect tools. Results had to spend $1100 on a new IPad Pro. Just because my perfectly good one needed an replacement and I relied on the wrong company. Soooo unset to have this unnecessary expense and stress. They may be able to do very minor repairs but not anything that really requires knowledge and skill !! read more