A few weeks back I swapped my kid's computer extension cord for a multi outlet. This thing was so heavy, it wiggled out and made some sparks, then the computer went dead. We thought the power source had burned. Last Saturday I took it to ubreakifix, and talked to Jacob. I told him what happened, he took it to the back. Two minutes later, he brought it back and said that he had drained the power out, turned it on, and the computer was working. I was absolutely surprised by how quickly he had figured out the issue, and by his honesty. He could have said that some special part was needed, kept it for a few days, and charged me a fortune. He didn't. Yes, there are still some good people in the world, and Jacob is one of them. Needless to say, whenever I have a problem with a computer or a phone I will come back to see him. And you should too. read more

uBreakiFix by Asurion - Business card - Mobile Phone Repair Near Me - Littleton, Colorado

I stopped in last week because I couldn't charge my phone with a cord and trying to use in my car was becoming impossible. I called Asurion through Verizon for insurance claim and they wanted to send me a brand new phone for $99. The awesome folks in store were able to confirm that it's most likely lint in the charging port and were able to fix it within 60 seconds for $20. Lesson learned on how to fix it myself in the future and was able to keep my same phone. Awesome people and awesome service! read more

I highly recommend this place as they fixed a transfer of apps from one phone to another while i waited even though the Xfinity store could not do so even though the Xfinity 800 number suggested I go bc to them. They really were not interested in helping even though I've been a customer for over 25 years. The guy at ubreakit was super helpful and friendly so a big 'Thank you' to him!! read more

Dudes are stupid. "Fixed" my screen and told me it was a 90 day warranty. it started messing up a few hours after it was fixed. They showed me how to soft reset phone to fix screen. I have to reset it 20 times a day to just be able to be functional. Wont offer anything else to fix. They used after market parts that are not accepted by my iPhone. They won't fix it. Just tell me to reset phone whenever it happens. I don't use phone much, but every time I do use it, I need to soft reset it. don't trust the parts they use. read more

I made an appointment for between 10-11 on Sunday. Came at 10 and they were closed. Came back at 11. And they were closed. No sign stating a reason, and no indication of hours of operation. Unbelievable. read more

Mike was very professional and patient while we worked through a phone fiasco. Great service, very friendly and accommodating.

Very fast, and very good customer service, my IPhone was not charging correctly so i went there, it took the employee 5 minutes and did not charge us anything, but we still tipped. 5/5 read more

They don't stand by their fixes. Broke my phone screen last year. Paid $300+ to fix it here. They put in a new screen. This screen died 3 months later in July 2024. They put in a new screen for free saying that it was a common thing with my phone model. It just died again today in April 9 months later. They said that I would owe another $300+ because it had been a little over a year since my ORIGINAL fix. They don't stand behind a year warranty for their repairs. Crappy company who overcharges and their products don't even last a year. First screen lasted 3 months, next screen lasted 9 months. Neither lasted a year and now they want $300+ to do another screen (which will most likely be low quality like they did the past two times). I was fine paying the first time because I broke my phone screen, after that, if the screen that they put in doesn't last a year and just dies, they don't stand behind it. Be warned. This place is a scam and they do not stand behind their repairs. read more

Ryan was awesome!! A quick repair while we waited. Friendly, Honest and careful. We'll be back!! Thanks!!! read more

Bought a s20+5g from Best buy that did not work. (they were no help) after going to Best Buy 3 times to try and get my phone fixed, I called Samsung customer service. They recommended Ubreakifix in Littleton. These guys tried there best to get my phone working to no success. They ordered me a new phone and it arrived shortly after. They were great at helping me through the process. I will be using these guys for any future needs. Thanks to the whole team! read more

My wife and I both needed help with our tech, my phone was not charging and she was getting our switch controllers looked at. The technician quickly helped me solve my problem and he assisted us in the perfect direction to work on our controllers. Our technician was extremely knowledgeable, capable, and courteous. We were both so grateful for our visit there. read more

This place is fantastic. My daughter's phone had a cracked screen. I looked around for repair stores with great reviews and we chose this place to give it a try! Garrett and Mike provided great customer service. We walked in, they got the phone fixed within an hour, and best of all, charged a great price! Definitely coming back if necessary!! read more

Amazing experience! These guys know everything - got me up-and-running in the promised 1 hour window. Plus: they are good guys. Highly recommend! read more

These guys were great for me. Had to have the screen on my phone replaced. Only took an hour and a half without an appointment.

Pleasant staff, quick service. BUT, they didn't clean the phone it had so many disgusting dirty fingerprints of the technician on it. And during Covid. Really? Poor business practices. Lame, lazy non caring dude. read more

Don't even bother. If you have a broken device, just throw it into a preschool playground and you'll get better service.

Had battery and lightning port board changed on an iPhone. Service took a couple of hours. I also forgot to use the $5 check in coupon for a discount. For both, it cost a little under $100. Much faster than going to the Apple store and the phone works great now. read more

Fixed my cracked iPhoneXS same day. So pleased!!!! Hopefully I don't need them again but if I do I won't hesitate!!

Ryan the front end guy was very nice and professional. The people in the back did a great job fixing our broken screen on our IPhone. After it was fixed Ryan helped put the screen protector on. Very happy with their work and customer service. We would totally go back again. read more

I am very dissatisfied with the service, I went there to transfer photos from my phone to a hard drive, they took my phone from me for the whole day and as a result, by the evening the work was not done, when I opened the hard drive it had only half of the photo on it, the specialist did not even want to understand the problem, I do not recommend read more

I called ahead and they said they had all the parts and that I didn't need to worry about an appointment I then proceeded to drive 2 hours to get to their location, I got to their location and their worker grabs my phone looks at it and walks into the back, he comes back "uhhhmm I'm sorry we don't have this product." Over the phone they gave me a $30-$90 estimate, he proceeds to say that it's gonna be $300-$400 to repair and it would be upwards of 2 hours. read more

Horrible customer service!!! I scheduled an appointment online to have my screen replaced. Arrived 10 min before appointment to only find out that I would have to wait 6 hours before they could repair my screen, and I would have to leave my phone the entire time. I was told that walk-ins have the same priority as appointments, so what is the freakin' point of taking appointments if you don't honor them. Taking my business elsewhere and will be sure to let everyone I can know to go elsewhere to have their items repaired. read more

I came in with a broken Mac. I was helped quickly and within a few minutes my Mac was back on and working! Thanks you guys!!!

I waited for OVER 45 minutes at your Littleton Colorado location when I and many other patrons had an appointment scheduled for 10 am on 12/30/2020. This wouldn't have been a problem if any employees had actually bothered to show up. This is absolutely disgusting customer service and they should be extremely embarrassed by their inability to provide a service that they where allowing clients to book in. I'm furious, I've been waiting for this appointment for two weeks. I contacted customer service and was told that this location was not running holiday hours and should have been opened on time then left to wait. Turns out the owner was in attentive enough to not bother informing anyone that they wouldn't be gracing us with their presence on the 31st or 1st. Worst customer service experience I've ever had. read more

I highly recommend this location! The customer service (especially Garrett) was great, they were quickly able to identify and resolve the root cause of my unresponsive screen on my iPhone X. They repaired my phone in under an hour and the phone is as good as new. I highly recommend this location and will definitely use their services next time I am in need! read more