There are two "Mac stores" in SF - MacPros is one…read more I've purchased over 25 Macs over the years - 15 locally. Most from MacPros in all of its ownership iterations. Doing a google-search for the phone number, I found this Yelp listing and noticed the 1-star. To be fair, the critic has a point. MacPros is not a really outgoing, dynamic place - until they hire someone who fits the bill, you won't be greeted with a hug. The place is run by introverts. They're low-energy sorts. But I can think of three employees that are stellar at knowing the product and being ethical in the sale - as in selling what suited the customer best at expense of a higher ticket. I've found MacPros to be consistently helpful, honest and sincere about their passion for Apple Tech. So, in contrast to the prior critic, I recommend MacPros with the caveat that the place is very low-key. If the customer is looking for a more polished sales-culture visit MacDoctors. Either one will sell/service just fine. But I choose MacPros But for the best Apple experience? Get in the car/plane and go to an Apple store. :)

Find another company in SF for your Apple tech issues. (Mac Pros is a shady enterprise and not…read moreworthy of your hard-earned money.) We spent almost six hundred dollars on the repair after having taken in our MacBook and cord. They've returned the laptop via mail and insist we did NOT provide the cord. We did. So we are basically being referred to as liars and told to look at a video of our visit. However there were NUMEROUS customers who could have easily and unintentionally walked off with it.They insist we are wrong. Find a company with integrity. You won't find it here.

Here working from out of town, downloaded a virus, my first one. Started freaking found these guys…read morethey were super friendly, got it it fixed quickly at a fair price.

cant repair charging port on my samsung s10 because they don't solder connections. how can you…read morerepair cell phones if you dont solder?

Rundaq is first class in customer service. I broke my screen (for the third time) and went to…read moreRundaq. I had seen their advertising and knew they had a reputation for fair treatment and fast turnaround. Both were true. My phone took less than an hour to repair, but since my home button was damaged they gave me a refurbished phone at no charge. Since it was going to take a while to populate my apps, one of the owners offered to bring it to my place of business when it was ready to be sure I was satisfied. I was! What a great experience!

From the owner: We offer the lowest prices in Sioux Falls. Guaranteed.read more

Great experience. They were very helpful with my purchase of a used phone and took care of a minor…read moresupport issue on the backend. I've done business with them before and had the same great experience. Couldn't recommend them more.

!!DO NOT DO BUSINESS WITH THIS SCUMBAG!!…read more Total liar and scam artist, TYLER, who said he'd fix my phone "no problem" ... instead, wrote a month later he couldn't, but would get me a price of a subcontractor (to do the work he promised) and returned with an estimate of either $5K or $12K to fix my iPhone. I said that's obviously obscene and so Tyler got back with another company that "will fix it 100%" with $350 to look at with a cap of $800, GUARANTEED he said. I made sure to request his word or I would never continue down this rabbit hole without a promise. INSTEAD, after calling every week for 4 MONTHS, he finally said this CA company could not fix it as promised and that he was not going to refund any of the now, $850 I gave to fix/retrieve info off my phone. This scumbag just got me on the hook, said whatever he needed to, to keep me on the hook, STEALING as much as he could in my time and money, before saying what he should've said from the jump. I am filing complaints with the Sioux Falls Better Business Bureau and advise all of you to TAKE YOUR BUSINESS ELSEWHERE

Emma at Wireless world on 41st st by OGorman High school was so helpful. We always go to this…read morelocation for help/assistance over the corporate verizon locations, because they are so efficient and they actually help you. Thank you Emma for helping me get our problem resolved, you went through a great deal of trouble by calling Verizon and getting our issue resolved.

On Saturday I went to get a new phone and a female named Alex had helped me and she did an…read moreoutstanding job. I've never had an easier phone switch over experience in my life. She was friendly, humble and super nice. She made the experience 100 times better than expected. She had all the answers and it was way quicker than I had expected. Thank you Alex for the great Verizon experience I had. You're the bomb!

Go anywhere else but here. If you have to come here, avoid the balding asshole that hates his job…read moreand will give snarky responses to all of your questions and make it seem like an inconvenience to help you. I am half tempted to cancel the order for my chair I ordered and get it somewhere else.

Employees are not very happy, that is a big reflection on management! Line was short, but took…read moreforever. That one guy runs checkout and returns. I stood in line for 10 mins and watched to managers on the floor having a good time chatting. Then the managers proceeded to walk past me to the back room. Come on l, managers jump on the register. Clean the floor, and clean up the entry way, its just a big clutter.

Went in store for something else while killing time, and they sold me a glass phone screen…read moreprotector that had a warranty to back it. Had to have screen protector replaced in a matter of months and then the next screen protector didn't last even quite as long. Which the glass from the protector coming off cut me and dropped phone, which shattered phone screen. Store employee only said that I'm insured only for so many (2-3) replacement screens, and not for damages. Had store owner call me and say the same condescending thing, when it was a faulty product if not applied right for it to not last as long as it did for either amount of time. I said that they should at least fixed the phone and the owner said that they see no reason why they should bc it is not their problem anymore. Who says that right away without hearing everything right out the gate?!?

Well, first of all, I went in for a battery replacement on my iPhone XS. It got replaced and I was…read moreupsold on a screen protector. I got it, of course, to help support their business. I was told about a battery message warning me the phone wouldn't recognize the non-Apple battery and the message would go away... eventually. Well. I still can't check my battery health and the message is still on my phone. I've been trying to contact Will, I'm assuming the owner, and was told a short time after contacting him that we'd figure out what the problem was and get it taken care of. Every text I've sent has been ignored and my matter still hasn't been resolved. And the very reason I replaced the battery in the first place is still happening, only worse - an overheating phone. Be careful doing business with these guys. I got burned.