Here working from out of town, downloaded a virus, my first one. Started freaking found these guys…read morethey were super friendly, got it it fixed quickly at a fair price.

Cedar Falls iowa , CPR. At first was excited my phone was fixed and working again. Screen and…read morebattery replaced. THEN , IT HAPPENED. Not much after it stopped working , took it back. They fixed it again saying the battery came disconnected. Ok , fixed. Then it kept coming disconnected several times after , now ive had this phone for years been dropped from short and long distance several times never broke the screen nor did the "BATTERY" EVER come loose or "DISCONNECTED" , yet some how the battery keeps disconnecting WITHOUT being dropped. So i told them if you have to SUPERGLUE the battery in i dont want it to "DISCONNECT" ever again from the SLIGHTEST movement. Non the less this was the like 5th time in for the same exact issue they said it was good this time and next time id be charged i said ok hope y'all SUPERGLUED it they said they got it good this time. Ok. Lone behold ONE HOUR after the Daumn thing went again when just picking it up out of my council!!!! REALLY??? Had to go buy a new one that i couldnt afford being on FIXED income after paying over $100 to "fix/replace" battery and screen that at SLIGHTEST touch goes dead. Was willing to give highest rating at first for fast repair and glad to have my phone back with great service till the same issue kept reoccurring over n over. Now i give a NEGATIVE 5* and will get service done elsewhere. Hope others have better service than i got at CPR in Cedar Falls, iowa.

Find another company in SF for your Apple tech issues. (Mac Pros is a shady enterprise and not…read moreworthy of your hard-earned money.) We spent almost six hundred dollars on the repair after having taken in our MacBook and cord. They've returned the laptop via mail and insist we did NOT provide the cord. We did. So we are basically being referred to as liars and told to look at a video of our visit. However there were NUMEROUS customers who could have easily and unintentionally walked off with it.They insist we are wrong. Find a company with integrity. You won't find it here.

I can't say enough good things about the local Mac Pros. When my phone quit working but was still…read moreunder warranty, they came to my rescue. They were unbelievably patient, knowledgeable, and kind. They took the time to determine the issue, explained the repair process clearly, and made sure I felt comfortable every step of the way. The level of customer care here is outstanding--I would absolutely come back and recommend this place to anyone needing Apple repairs.

Do not go to ubreakifix for consoles…read more I took my switch there for a button replacement. After a week without word, I called and asked for an update, in which they had none and said they'd call me back. They never did. I called them again a week later and they couldn't find my switch, and asked to call me back. They did finally call back but said it hasn't been worked on yet. I told them I was coming tomorrow to get it. When I came in, he asked me to come back the next day. I showed up to the store the next day and the manager showed up two hours late after opening. I then finally received my switch, fixed.

The worst place to deal with... Had an appointment they never showed to fix phone. When I called…read morethe guy was so very rude and hung up..... Because of the laziness of this business I had to go back to the insurance company. Wishing I could use someone else this is who my insurance deals with.... You want amazing insurance people Square trade is so amazing!!!!

Paid 170 dollars for him to fix the screen as it had popped out. Very expensive but he said he fix…read moreit in 20 minutes. So I leave and come back and the screen is even more pulled off and he said it needs a new part that costs 300 dollars. He said he wouldn't charge me for the additional labor because I already paid 170 for labor and he didn't actually do anything to it yet. Considering he handed the phone back to me worse off then I gave it to him. I decided I just wanted to go somewhere else. He then refused to give me back any of the money I payed even after he admitted he didn't do anything to the phone. I paid for a service, he didn't deliver. And on top of that he was rude as hell

Had a horrible experience with Tyler the owner and an employee with diagnostic work on my PS5. I…read morewas verbally promised one thing and the owner failed to keep the agreement. After I tried to receive my property back for not fixing in the timeline agreed he refused to give me my property back, called the cops to threaten trespass, and wouldn't refund me or give me back my property. Do NOT trust this business The Cell Phone Guy October 28, 2025​

Emma at Wireless world on 41st st by OGorman High school was so helpful. We always go to this…read morelocation for help/assistance over the corporate verizon locations, because they are so efficient and they actually help you. Thank you Emma for helping me get our problem resolved, you went through a great deal of trouble by calling Verizon and getting our issue resolved.

On Saturday I went to get a new phone and a female named Alex had helped me and she did an…read moreoutstanding job. I've never had an easier phone switch over experience in my life. She was friendly, humble and super nice. She made the experience 100 times better than expected. She had all the answers and it was way quicker than I had expected. Thank you Alex for the great Verizon experience I had. You're the bomb!

I needed a pair of new batteries for my camper. They had exactly what I needed. They unloaded the…read moreold ones from the back of my pickup and loaded the new ones back up for me. I mentioned that I liked the battery strap that they were using for loading the batteries and they gave me one for free. Service was great and they are friendly.

I am a strong believer in "you get what you pay for". However the store itself is fine and you can…read moretake a lightbulb or battery in and the staff will be able to find exactly what you want. However I'm going to review their phone fixing services. I went in on a Saturday, I made an appointment for 12:30 but I ended up in town earlier, almost an hour earlier, so I showed up. They were happy to assist me earlier. All I needed was my phone screen repaired. Nothing extreme, probably the most basic repair they do. They were among the cheaper I found which is why I choose this place and not somewhere else. So I was waiting around for my phone to be fixed, I dont know my way around town so I just waited in the store. It took about an hour, which is what they told me it would be. When it was done, I paid, asked about the warranty, and left, I was happy, my phone looked nice. Everything was perfect! Then, when I got to my car, I noticed the problems. I first noticed that the home button was very wiggly and I could move it around. The other thing is that the fingerprint reader on the home button didn't work. Ok so I took it back into the store and was like what's up with this.. and here's when it gets to be unpleasant. First they took off the plastic covering and was like you have to take this off (there was no covering on the home button, so it should have not been a problem). Then I showed them it still didn't work, and then the guy try's to show me how to add a finger print to my unlock setting, (which I already tried ). So I played along and showed him it still didn't work. Then they start telling me that the button isn't wiggly, so I showed them. Then the guy goes, well you broke your phone, this is what happens when you brake you're phone. So I remind him that these issues were not present when I brought the phone into be fixed. Then, he proceeded to tell me "well you shouldn't expect a new phone after you brake it". That annoyed me, so I replied "I wasn't expecting a new phone by any means, I was expecting to get my screen fixed, not have something else brake due to fixing that". Then he goes "didn't anybody tell you this could happen". So I told him "they asked me if my phone was backed up to the cloud, they didn't tell me that another a different external part was in risk of becoming broken". Then the guy goes well that's just how it is. There was other rude things said by the guy as well, and he never took it back to the repair guy to even be looked at, he turned on that button thing that you can put on your screen if the home button doesn't work and told me to use that. Which is not even remotely close to the problem that I was having. So in conclusion, don't go here unless you want them to fix one thing just to break another and make you feel like it's your fault. I wish I would have just paid the $50 extra to get it fixed somewhere else and have higher quality results.

Went in store for something else while killing time, and they sold me a glass phone screen…read moreprotector that had a warranty to back it. Had to have screen protector replaced in a matter of months and then the next screen protector didn't last even quite as long. Which the glass from the protector coming off cut me and dropped phone, which shattered phone screen. Store employee only said that I'm insured only for so many (2-3) replacement screens, and not for damages. Had store owner call me and say the same condescending thing, when it was a faulty product if not applied right for it to not last as long as it did for either amount of time. I said that they should at least fixed the phone and the owner said that they see no reason why they should bc it is not their problem anymore. Who says that right away without hearing everything right out the gate?!?

Well, first of all, I went in for a battery replacement on my iPhone XS. It got replaced and I was…read moreupsold on a screen protector. I got it, of course, to help support their business. I was told about a battery message warning me the phone wouldn't recognize the non-Apple battery and the message would go away... eventually. Well. I still can't check my battery health and the message is still on my phone. I've been trying to contact Will, I'm assuming the owner, and was told a short time after contacting him that we'd figure out what the problem was and get it taken care of. Every text I've sent has been ignored and my matter still hasn't been resolved. And the very reason I replaced the battery in the first place is still happening, only worse - an overheating phone. Be careful doing business with these guys. I got burned.

I've had yet another great experience with Craig. He helped me with a problem that was crippling my…read moreproductivity for weeks. I spent hours trying to troubleshoot myself, and Craig helped me in a matter of minutes. I'm extremely satisfied.

Extremely rude employee- Erick. Called in asking if my laptop could be opened up and wiped out and…read morehe responded saying "umm that's not something we do." In a very rude tone. Will be going elsewhere for my laptop servicing needs.