As we got off the ferry to Lugano, right across the street is the tourist office. So in we went,…read moreand happy we were. The lady in the office spoke great English, immediately understanding our interests and limited time in Lugano. She pulled out English writeups on major sites, marked them on a map, and did everything she could to help us. Fabulous friendly attitude. Definitely worth a few minutes to get good guidance.

From the owner: Il nostro progetto consiste nella realizzazione di un ufficio multi servizio, il Key Deposit, che…read moreha l'obiettivo di rispondere alle esigenze dei proprietari di attività extra alberghiere che molto spesso non hanno il tempo per dedicarsi a una vacanza, a un weekend fuori porta o che semplicemente devono assentarsi per un appuntamento irrinunciabile. Per far ciò, abbiamo creato un punto accoglienza da cui gestire i check-in per gli ospiti delle strutture turistiche, seguendo un modello già esistente in Italia e all'estero. Il Key Deposit è una realtà innovativa volta a far fronte alle numerose richieste delle strutture ricettive. I servizi che offriamo sono numerosi e si rivolgono non solo ai proprietari di attività extra alberghiere, ma anche agli ospiti che soggiornano in queste strutture e ai numerosi turisti che visitano la nostra città. Proprio per quest'ultimi proponiamo: - noleggio auto: collaborazione con rinomate aziende del settore per creare il primo rental point a Bergamo, che permetta di noleggiare un'auto direttamente dal centro città; - transfer giornaliero e notturno da/per l'aeroporto: servizio offerto a prezzi davvero convenienti grazie alla collaborazione con importanti aziende di noleggio auto con conducente; - deposito bagagli; - servizio di stampa (biglietti aerei, prenotazioni alberghiere o documenti per viaggi di lavoro); - area relax; - organizzazione di tour e visite guidate.

**Bernina Express & St Moritz from Milan**…read more LONG day out but so worth it! Meeting time is 7am. Anna was our tourguide. Big group was divided into 2 buses: English and Italian-speaking... Bus left Milan at 7:20am, WiFi in the bus not reliable. The drive is 2.5 hours from Milan to St Moritz (bring passport). We were given 2.5 hours to walk around and take pictures of the frozen lake and watch the cross-country skiers. After a quick grocery store lunch, we boarded the red Bernina train for the most gorgeous train ride to Tirano. We felt like Anna and Elsa in winter wonderland. Every turn of the train provided gorgeous postcard-like scenery. Both bus and train rides were comfortable, there were multiple bathroom breaks and a ton of great memories. So glad we did this organized tour. Arrived back in Milan at 8pm.

This tour company has numerous travel plans you can choose from, which last from half day to a…read morewhole day. Their pickup and drop off locations are easy to navigate. The tour guide was very friendly, although didn't really share much about the history, rather more on celebrity and paparazzi stories, and mostly self guided tours without too many instructions.

The luggage storage place is close to the centre train station, about six minutes walk away. They…read morehave hourly and daily rate for different size of boxes. You pay by credit card and will receive an unlock code instantly. You're allowed to open the box during your reserved time spots, and just make sure to choose the right category of either organize your luggage half way or cease the lease. Make sure to close the door once you finish collecting luggages, otherwise there might be €30 penalty charge. It costs €22.99 for a whole day up to 24 hrs to rent the large box, which can accommodate two carryon sized luggages and two backpacks. It's generally safe and convenient, I would recommend the service here, if you plan a whole day or a few hours to explore before your departure train.

Easy to use and prebook online. We ended up going over our time limit, but this just automatically…read moreadded a charge and we didn't need to go back to update. Great experience