I had a procedure done at this hospital recently. The staff was great for the most part. The pre-admission staff was great. The pre-op staff was very nice and efficient. The building is old and new. So in some places you get new and in some places you get old. Surgery wise I felt very safe and that I was in good hands. No problems. The little bit of issues come on post-op. The nurse assisting me was nice. And very helpful. They were eager to dismiss me. That's fine I was eager to go. But in that haste. There were issues. My IV line was still in me, my catheter was unhooked and had to be fixed it's like they wanted me out but didn't double check me. And I was kinda out of it from the drugs. So I was no help. Overall nice staff care was good. But I think they might have been busy or the nurse was pulled into many directions and things fell through the cracks that shouldn't have. Would I go back. Yes. But now I am looking to make sure things would be done properly. read more

I was here not even an hour ago. I had issues breathing, I was super pale and almost passing out. I had tachycardia when I first came in which they couldnt be bothered to tell me any of that I found out later when I looked at the parts on my mychart that are me. A HUGE HIPA violation as they put me and someone's notes together. Saying I was pink when I came I was white and unable to breathe. They said Im 47. Im 27.They said I smoke and I have a past of asthma neither is true. They said they ran tests on me they never did. The care and quality is terrible dont go here. I have notified my lawyer and everyone I know read more

Dehydrated with very low blood pressure. Needed fluids. ER would not let me have fluids until I had seen a doc. I waited 4 hours. Still no doc, no hydration. I called a friend to take me home. Waste of time and money. Taking care of myself at home. read more

I was told to go to an ER on 12/17/2025 by the Cleveland Clinic Express Care as I was dehydrated with dangerously low blood pressure. A friend picked me up and took me to the UH Parma ER. I arrived at 4:00pm, was triaged within an hour and waited in the waiting room for a full four hours after my arrival, without treatment, getting further dehydrated. My wife called the hospital and was transferred to the ER registration clerk to check on my status. She was told shift change was coming in an hour and could she call back in an hour. My wife waited an hour and called back. She was told I had been triaged but not seen by a physician. My wife asked if I could be given fluids while I was waiting to be seen. She was told I could not have any fluids until they had done a blood draw. Fortunately I overheard part of the call. I waited about ten minutes before approaching the desk. I asked the clerk if my wife had called. She responded, "well she never gave me her name. " I asked her if she had intended to tell me my wife had called. She replied, "well she didn't ask me to. " our brief conversation was marked by her referring to me as "honey" rather than by name. When a full four hours had passed without any IV fluids, my face became more pale, and my exhaustion was escalating My wife had apparently asked my friend to return to the ER and bring me home where I could be orally hydrated by my family much more quickly than I would ever be hydrated at the Emergency Room. I approached the registration clerk one final time and asked her to advise the cliniccians that I would be leaving without being seen so I could treat myself at home. A complete waste of time. A complete waste of money. My decision to seek treatment at Parma actually placed my health at greater risk. I will never darken this hospital's doorway again. Dr William J Greenhouse read more

I was disappointed that the new lab department results do not go directly into my chart. It seems like a step backward for coordination of patient care. All of my physicians should be able to go online and access my labs for timely and appropriate care. My care has now become segmented. I did call the patient advocate to discuss and have had no response. read more

Visited ER 07/19/25, admitted to floor 3 observation, released 7/20/25.. world-class experience start to finish, from ER Dr Magdy Eskander, ER nurse Jael Stetzik, Dr Anhthu Tong, Dr Eva Szathmary, Nurse Dierdre Byrd, and especially Nurse Nicholas M....am certain missed some names, but every stop from registration at ER to dismissal, including the housekeeping team and dietary team, and CT scan team.....such a great experience, clean, professional, timely, accommodating, efficient, always felt someone was checking on me and followed up, and every person who visited my room asked if I needed anything, never felt rushed, such a great experience especially now days...would recommend Parma UH to everyone I know! thank you for making an unpleasant health event important pleasurable. you made me feel my case was important. Tim Collins read more

This place is absolute trash. They let a dr cut me open and quit on my surgery. He left me deformed and sent me to the main campus to be fixed and they wouldn't do my surgery. 8 years later from complications of the that surgery I ended up back there dying and dr renner fixed his work. Thank God for dr renner. The after care was absolutely horrible. They let a tube draining my stomach leak all over for 3 days cuz idiots couldn't figure out how it worked. Not until I told them I was gonna pull it out and walk out did they fix it. Then they just cut my pain meds in the middle of the night after I spoke to dr renner and there was no speak of that. They are rude, they don't care about you, they will destroy your life. I walked out after having 55 centimeters of my intestines cut out and walked home in the snow in shorts it was so bad. I asked a nurse to not be late with my meds because I was in excruciating pain. She shu t the door escorted the helper girl out and began to berate me like I was a child. They removed her from the floor. Then afterwards thry falsified records to make it look like I was rude. I was only mean after they didnt do their jobs. I guess expecting sone1 to do their jobs is lost in today's world. I don't think I would go back there even if I was dying again. Thank God they at least had 1 compassionate dr on their staff. Dr renner was amazing. He didnt hurt mtme that bad and has seemed to fix my problem for now I hope he goes to a better hospital. All of their drsbhave God complexes. It's your midlife your dealing with. If I knew then what I knew now I would have walked out of the hospital the 1st time. Plz don't go here!!!​ read more

My MIL has chronic illness and has been here many times. Each time staff has been patient and thorough.

I had to undergo gastro intestinal surgery. I'm so glad I had a great surgeon, Dr.Ungvarsky. what are the experience wasn't what I'd call pleasant the nurses and staff were outstanding. Leovi welcome me to the 6th floor and took me to my very nice room. From there I met the best nurse ever Lindsay P. And another great nurse MAry B. I couldn't eat or drink, I was miserable but they did their best to keep me comfortable. I can't say enough good things about them and actually all the staff. I hope I don't have to go back, but if I do I know I'll be in good hands. read more

03/07/2023 After spending a week in this hospital for heart problems I am in the know. Every one of the staff was exemplary, and the facility is undergoing changes. The rooms scheduled for renovations may be used in times of necessity. (If you need to be admitted do you really want to be turned away)? If you are woken at midnight did your Doctor request this test when your heart rate is low, and again at four in the morning? This is a hospital to make you better at home, not a SPA for your enjoyment. I was very curious after seeing the negative comments, and though some may be legitimate, most are a perspective of only you. Will you pay for six nurses in every room, or understand that every nurse is trying to keep the person crashing at the moment from dying. Talking to other patients the expectations are higher than the needs, ie I wanted my channel changed and I'd have had to roll over to get the changer. Give them a chance, and talk to them, remember, the hospital is just a building, the people repair you. read more

Been excellent at getting appointments. Was there for severe cardiac episode and Dr Li was fantastic. Don't like the phone service vs UH chart. It gets confusing when visits show up as reminders then you go and they say I have nothing ordered. read more

My uncle was a patient on the third floor. He received excellent care, the staff was informative, caring and patient. The rooms were kept clean and well supplied. Thank for making his stay comfortable. read more

My boyfriend was transferred from University Hospital (Main Campus) to University Hospital Medical Center, in Parma, Ohio. He arrived on 9/25/20 and he left on 9/28/20. During his stay at this hospital he received exceptional care. The nurses and staff were also very accommodating to me and made sure that I was comfortable too. We both would like to thank you very much for the tender loving care that you provided for us. We want you to know that we appreciate who you are and all that you do. Last but not least we want all the nurses and staff on the 9th floor to know that your team Really Rocks! Thank You Again! Sheila & Michael read more

I was in University Hospitals Parma Medical Center from 08/07/2022 until 08/12/2022. The staff is horrible. If anyone has a problem with a hospital. I recommend filing a complaint with "The Joint Commission." https://www.jointcommission.org/. You can have your name withheld. It is free to file a complaint. The Joint Commission can remove the hospitals accreditation. This means loss of funding for a hospital and decertification as a teaching hospital. Hospital administration is scared to death of the Joint Commission. I would recommend getting your completed medical records to get the names of the nurses and physicians. You should get dates and times of mistakes and filed your complaint from admission until discharged in chronological orders. read more

Terrible does nothing for patients could have done a lot better never go to this place if you need to care. They will not give you the care you need. read more

Had a great experience with Parma Hospital after my vasectomy. I felt like they cared about my feelings even after I got emotional from them taking my manhood away from me. They were very professional and caring. 5 Stars! read more

LPN's Lisa and Brian took care of me again today. As always they were great! They remembered me and treated me kindly and efficiently even though the place was packed. I know some people complain about this place but it sure isn't my experience. read more

I came here because my back was hurting so much that I couldn't walk. I expected them to treat me but instead they only gave me powerful pain meds. Later when I got home, I read the visit summary and they claimed they had taken x-rays and done blood tests when in fact they HAD NOT. It's obvious they don't care about anyone's health and only care about getting the money. read more

I went to the ER because I was having chest pains and taken back to a bed in ER right away. I was expecting them to immediately hook me to an EKG and start a diagnosis. Well, they were way more concerned with my medical insurance and also kept asking me questions completely unrelated to my condition so I got frustrated and started swearing at everyone. A nurse outside the room heard me and came over to tell me to stop swearing because there were children outside. Without swearing I told her I'd speak as I please. She proceeded to literally slam the sliding glass door so hard it hit the wall and popped back open a couple inches and she called me a f**ker. Yup, I'm in pain and the ER nurse called me a f**cker when there supposed to kids outside. My friend said there were no children anywhere. read more

Good luck getting through radiology without an insane delay. I booked an early morning appointment thinking they would not be backed up at this time of day. Wrong. It's been 90 minutes past my appointed time. I was here early to make sure they had all the necessary paperwork from me. All I see are people sitting around doing nothing. Never again. Avoid this hospital unless are bleeding to death. No wait, scratch that. It will just be a slow painful death here at UH Parma Hospital. read more

Horrible staff. I believe they honestly just don't care about their job. Very rude and rough nurse who did my IV who made the comment "this isn't a minute clinic" to me. Also the place refused my release of information paper. Gave me a number to call. Then made a smart comment to me. Which was very unprofessional and RUDE. this place is a ABSOLUTELY joke. Highly recommend to not go here. Went here 2 days in a row and delt with rude employees. Off read more

Worst emergency room experience I have ever had. I was so scared I was having a stroke and I'm still sitting in hallway waiting for a room. Everyone is angry and mean. read more

12/15-16/2018 i waited in er 6 hours before finally being abel to see a Dr..who was great by the way but everyone else treated me with disdain..12/16{pm}/2018 waited 4 hours, left with only my wallet being triaged.,.12/26=27 {7 pm-8 am) was looked at at Parma after 4 hours in waiting room,,couldnt wait until I peed for a sample wanted to place a catheter, which can only be done by a uroligist due to ,y lymphedema..he spassed out wodering why people refuse care..I wasent..JUST NEEDE The PROPER folks to INSTALL IT..well, the cat scan was broke..so the sent me downtown where i was treated as a criminal and refused even the basic pain meds..finally got a script parma sent along but was sent home via Lyft who did an outstanding Job..did more for me than this "Hospital" read more

My father has just finished chemo for lymphoma at the Seidman cancer center in Parma. We started with an ambulance ride to the ER on New Years day. EVERYONE at UH has been wonderful, professional and kind. The doctors all worked as a team to diagnose dad and then the oncologist and her team blew us away with their knowledge and compassion. I pray you never need them but if you do I promise you will be in good hands. read more

If you have the choice *DO NOT* go to this hospital. Yes, they may have *some* decently run clinics, but the majority are not. I have been to this hospital multiple times (10+) and have only had 1 decent experience--that I can't remember, so that says a lot in it self. -A friend of mine went when he was feeling ill, they said he was fine. He went to Metrohealth and was diagnosed with pneumonia. -I went to the ER and was taken to a DARK room and LEFT THERE. The nurse at the nurses station didn't even know I was there until I spoke up and the person that took me back did not turn on a light or ask if there was anything I needed. -Another friend is disabled in a wheelchair, when she was admitted they did not toilet her (something she cannot do on her own), she cannot move her legs (google muscle retractions) and they were yelling at her to straighten them out. -Allowed another friend who was admitted for a replacement surgery to get pnuemonia from lying in bed all day in one position (she was unable to move/turn on her own) There's a reason this hospital's ER is rarely full, they are just awful. read more

An independent hospital in NE Ohio -- a rarity. Quality care on the west side of Cleveland. It's obviously difficult to make a generalized review of the clinical care. Facilities appear to be well maintained. read more

UH Parma Medical Center - Hospitals Near Me - Parma, Ohio

Don't waste your time or money here... find a real hospital. One that cares about their patients would be nice!

Great food and nursing staff in the unit. That is, with the exception of the two nurses I am complaining about. The rating would have been 5 stars except for them. read more

If you wish you were dead and for religious and other protective and personal reasons you cannot do it yourself, go to Parma ED and they will be more than happy to do it for you. read more

I just want to thank and recognize the ER medical staff that took care of me on May 3, 2016. I was out jogging and tripped on the sidewalk, dislocated two fingers and needed stiches to close a wound The entire staff (and there were many) made me feel at home and very comfortable. Dr. Schnell was the doctor in charge. He and his staff did an outstanding job. Thank you to all who were there that day in the ER. Linda Mezzulo read more

I have never been treated so bad in my life by an emergency room and having had 46 surgeries ive been to many. First of all if you have any type of past forget getting help! I have been sober & clean over two years but the way some of the doctors and nurses here act you'd think i was the devil. Ive had a Dr here tell the staff "oh God , not starting my day with this again are we" ive had nurses say "miraculously better" when nope, i just couldnt take the way they would talk about me and to me. I recently went in with a fever and walking difficulties and the nurse that night, Sam was awesome, besides him however the Drs & nurses were too eager to get me out without any idea whats wrong and a higher fever then when i came in. Yesterday my fever got high again and i felt nauseous, my cheat hurt but i never even made it to the back as i saw & heard numerous nurses look at my paper, laugh put it behind others. I am telling you they are awful. I left without being seen and today im at home with a fever, my chest hurts but i will never go there again. I didnt know that because I USED to use drugs that i was subjected to not just bad care but NO care. All about saving lives but just Certain ones . read more

We were waiting for a X-ray in the emergency room for 6 hours and we left at 2 o'clock at night without X-ray result! Staff is rude! Don't waste your time there because nobody is going to help you! Worst experience in my life! read more

I usually review restaurants, but occasionally I do things besides eating. Unfortunately, recently in addition to eating, I had to go visit my lovely area emergency room which led to visiting my lovely area hospital for a brief stay. I feel a little weird giving a hospital stars, with the rating of "Yay! I'm a fan" because let's be honest, who wants to be a fan of a hospital? I'm not really at the point in my life where I want to pull out a big foam #1 fan hand and cheer for a hospital, but if I had to pick a favorite, I think it'd be Parma Hospital. I have some minor health issues, so unfortunately I've been to visit a few local ERs (and I have some accident prone friends). Parma's ER runs pretty smoothly and while I typically spend a little time in their waiting room, I've never felt like it's been too terribly long (a few weeks ago, I think I waited about 2 hours, which is not bad at all - for the record, I waited in another area waiting room for about 6 hours with kidney stones, and I'm sure everyone else loved me as I threw up and curled up in a ball crying). If you're waiting and need blood work, they'll usually try to get that out of the way so by the time you go back, it's not too much longer for results. Parma uses a lot of EMTs, and most of them are awesome at starting IVs (I have lousy veins) - most of the ones I've encountered are also pretty upbeat and funny, which can go a long way, especially when you're feeling lousy. The majority of the ER staff are awesome, and pretty good about keeping you aware of what's going on, time frames, etc. When they decided I recently was going to stay overnight, they explained why and also let me know that the choice was up to me (although they highly suggested I stay). I will say that my main complaint was a total first world problem. I get that Cleveland's weather is finicky (at best), and this was one of those days where it had been chilly and snowy, and all of a sudden we had weather in the 60s/70s. The hospital had wisely turned off the heat. However, they weren't due to turn on the air for quite some time. This left the hospital a little bit warm. I'm always cold (well, almost always). So I'm laying in a bed in a gown and I'm almost sweating. It was uncomfortable. When I was in a room for the night, they were running out of fans to put in people's rooms and the guy in the room next to me had ice packs on him to cool him down (they offered me some). With the exception of one nurse, everyone I encountered on my floor was above fantastic - even when it sounded like everyone needed something at once, my nurses bopped their head in to say it'd be a few minutes and then came right back (I was like, "hey, I'm okay for a bit. Take your time! Not dying here"). When I did have a problem, a nursing aide was great about finding me a patient advocate who I feel listened to the problem and handled it adequately. Lastly, the food. It's a hospital, guys. I'm not going to rate the food. If you want tasty food, leave the hospital. Hospital food has never been something that I wanted to write home about. I had absolutely zero friends clammering to come visit and share my meal tray. It's food. It's not the worst ever and every day they send someone to get your menu for the next day. At least there's options. The coffee isn't bad, which is worth a mention. I was more than happy to leave the hospital (but that's more about it being a HOSPITAL. Who wants to keep staying there? Nothing personal, Parma General!), but felt that they did a great job caring for me while I was there. read more

The wait was terribly long!!! When the physicians did finally come in he apologized and simply stated there was no apology for the wait. He was sorry and would help the best he could. His demeanor and care is the only reason for 3 stars or there would be less. Very under staffed. read more

I only gave one star because there was nothing lower. This may be the worst hospital in the state. I sat 3 hours in the ER waiting room on a Sunday for a sore knee. I had explained to the PA that I DID NOT need a x-ray because a real doctor had just done one the previous Monday and found nothing. I guess they have to charge for something! When I was in x-ray the radiologist said "I am sending these to doctor now". I returned to waiting room. A couple of hours later and after I had watched numerous people be treated and sent home, I approached the window. There were several employees (nurses?) sitting on their behinds doing nothing. I asked "what is my status?" the receptionist stated "we don't know anything" to which I replied "that is the first true statement that you have made since I arrived". An additional employee entered the room and pushed a few buttons and said that the doctor had not received the x-rays yet. I returned to my seat. After waiting for what seemed like another 45 minutes I returned to the window and stated I was leaving. They fell all over themselves to get me to sign a release that I left "AMA"...what advice? I hadn't received any! If they attempt to charge BWC for any service it is fraudulent. On Wednesday of the following week I attempted to contact the Administrator to share my awful experience. The switchboard operator sent me to the Administrators secretary and there was a message stating that the secretary had retired in December! Are you kidding me? This hospital is a nightmare. Southwest Hospital is just down I-71 south, do yourself a favor and make the drive. read more

DONT GO TO THIS HOSPITAL!!!!---Their ER takes hours to be seen!!!! This is ONE OF THE WORST HOSPITALS & DOCTORS Iv ever encountered!!!! Doctors who dont care,dont pay attention to the patient & their needs,dont listen to patient,their family members/advocate,arnt able to reach drs for details,they dont inform you about whats going on!!!! The LACK OF CARE here is APPAULLING!!!! read more

My father was admitted to the Adult Behavioral Center for care. The department is under staffed with nurses and the nurses who work there are unprofessional and lack compassion and empathy towards the patients. The patients sit in a community room all day and do nothing but stare at each other. There is no mental stimulation offered to the patients. And the patients get no physical exercise at all.A simple activity like taking a walk is discouraged. And the transparency by the medical staff is non-existent. My father has been there for 6 days and we have not heard from the doctor assigned to my father nor have we heard from the social worker. My siblings and I have asked everyday, multiple times a day, to speak with and meet with the doctor and social worker assigned to my father. We haven't received a phone call, email, or text from either of them. We have no idea what has been diagnosed nor do we know what has been discussed with my fathers medical care. But they have given him a cocktail of anti-psychotic medicine plus medicine for depression. Yet, we don't know what has been diagnosed because the doctor or social worker won't contact us so we can meet. I warn you, do not take your loved one to Parma Hospital, especially do not have your loved one admitted to the Adult Behavior Center at the Hospital. read more

We have had many trips to the ER, because this is the closest ER for us. Anyhow, it depends on who you get there. I had a couple awful experiences with a few nurses, as well as did others I know who are not from my family. The last time I was there, it was a visit for myself in which I was in PAIN! The Triage nurse tried to dissuade me from being seen, I insisted I was going to be seen by a doctor. When this same nurse, (older lady with glasses, died black hair, named Cheryl) called me into Triage, she was further trying to give me a very hard time, asking me stupid questions, such as why I did not see or call my regular doctor! Brilliant!! This was a weekend to begin with, and I was in pain, and had an elevated temperature!! This nurse continued to badger me with irrelevant questions, and asked me why I could not wait until Monday to see my regular doctor!! She was thoroughly unsensitive, and a witch! The Dr did treat me in the ER and he was professional. She continued to badmouth with the the intake receptionist, which was a dingbat, laughing at me. Wow!! Some professional place this is, huh??! Anyhow on another occasion the ER nurses on duty kept making fun out of my young niece who was feeling awful! She was shaky and coughing. Later she was diagnosed with pneumonia! Thanks nurses, you do you jobs well!! NOT!! read more