If I could give this nail salon 0 stars, I would. The experience was terrible from start to finish…read more We were the only customers when we arrived, but after we started our services, several people came in and were completely finished and gone before we were. We were there for over 2 hours. The technician was very unprofessional and careless. At one point, she grabbed my hands and placed them between my legs while working, getting both my hands and my pants wet. It was uncomfortable and inappropriate. The quality of the nails was just as bad. My nails were only half painted and looked like they were already three weeks grown out the same day they were done. The technician seemed to be trying to do multiple things at once instead of focusing on her work, and it showed in the final result. Overall, the service was rushed, messy, and disappointing. I would not recommend this salon to anyone.

I had a amazing experience at sexy nails. Everyone was professional and met my expectations. I will…read morebe back.

I've been going to Naomi for 3 years. Her cousin is my neighbor. We had a disagreement, and now…read moreNaomi no longer wants me for a customer. I asked about other stylists there, and Naomi said they were more expensive. I guess she was suggesting that I can't afford them. VERY unprofessional.

I got a Brazilian Blowout from Alana Bobe about a month and a half ago and have been very…read moredisappointed with the results. The hairdresser that performed my previous Brazilian Blowout did a phenomenal job and really set the bar high. She correctly applied the serum and heated the treatment so it was locked in. It even lasted about 6 months longer than advertised! (Side note: I relocated to Albany temporarily before a move to NYC the week after my treatment with Alana.) I was nervous after seeing bad reviews of Studio 413 regarding the Brazilian Blowout (specifically, and recently, from Rose A on Google). Since I was temporarily based in Albany, my options were limited. I called the salon to inquire about the Brazilian Blowout, and Alana answered the phone. I asked her about the review and mentioned my concerns for having the treatment done correctly. She assured me she did not know who performed Rose's treatment, but that she had been performing the blowout for years and would honor the special price ($200) that had been given to me by a referral. I booked the appointment hoping that Alana would be able to live up to her word. While Alana was performing the treatment, I thought she was failing to seal the treatment by not heating the root of my hair. I moved a couple times when the iron got close to my face, but I assured Alana that I didn't care if she burned me, I really just wanted the blowout to last and look good. Immediately after my Brazilian Blowout with Alana, I knew my hair did not feel the same as it did the last time I had the treatment. I gave it the benefit of the doubt and took a while to resonate on it and really get a feel for the treatment Alana executed. My fears that the treatment was not performed correctly have been confirmed as I continue to battle the humidity. In fact, my hair looks like it has never been touched by a Brazilian Blowout. I wrote this review and sent it to the salon to extend the courtesy of not blindsiding them by posting about my negative experience. Alana called me the next day to get more information about my experience. She began questioning which products I used (certified products off Amazon that I had used with my previous wonderful BB last summer). She questioned how often I wash my hair, if I had been in a pool, what climate my BB from last summer was performed in, etc. She basically tried to find every excuse except poor performance on her part. She asked what it would take to make me happy; I explained that since I was not local, the only reparation I could think of would be a refund. This seemed to make her angry, and she then tried to turn the situation around on me. It had been 7 weeks since the treatment when I spoke with her, but she claimed that it wouldn't matter if I came into the salon at this point because the treatment was out of my hair. It's supposed to last 10-12 weeks. Alana then transferred me to the salon owner, Monica. I gave Monica an account of my issues and was met by the same questions that Alana had asked: what products I used (certified Brazilian Blowout - the same ones I used the last time I had the excellent experience), have you been swimming (no), how often do I wash my hair (once per week). All my answers checked out because I know how to care for Brazilian Blowout treated hair. Monica then asked what it would take to make me happy. I told her the same thing I told Alana: I'm not local so I guess the only thing I can think of is a refund. Much like Alana, Monica seemed to become angry at this and, again, tried to twist the events to turn the issues back on me. I really wasn't expecting anything by sharing my issue with the salon. As I mentioned previously, I just wanted to give them a heads up. Instead of thanking me for taking the time to contact them, Monica continued to tell me that I shouldn't have waited so long. It had been less than 2 months - the treatment is supposed to last 3 months. Aside from the awful and ineffective Brazilian Blowout I received, I then had the unpleasant experience of dealing with Alana and Monica trying to avoid taking responsibility and turning the situation around on me. I'm disappointed in Studio 413, but more disappointed in myself for not heeding other reviewer's warnings.

I had my very first Brazilian Wax on Tuesday, by Heather. Honestly? I was nervous as all get-out,…read morebut Heather made the process as quick and easy going as possible. Her fun and relatable conversation throughout the experience definitely helped the time go by. Of course the wax itself was slightly painful, but overall tolerable. The end result was everything I was hoping for AND more. Definitely a new part of my self care routine. Go treat yourself ladies, and thanks again Heather. You're the best!

Had an hour massage with Misty It was so awesome ! She was…read moresuper nice I would absolutely recommend this place! It's really cute:)

I got a great men's pedicure here today! Clean and professional. Friendly but not chatty. The foot…read moreto knee massage at the end using various lotions, oils, and hot stones was fantastic. I would recommend this spot and will be back soon!!!

Went in to get just a gel polish color change for my toes and nails on Friday (12/29)... With…read moremultiple calm & polite prompts, "TK"(?) finally did a pretty good job on my toes. My nails looked ABSOLUTELY HORRIBLE, even after multiple calm & polite prompts but I did not have much more time to spend in the nail shop so I let it be and was over charged I'm sure totaling $80, but Jimmy deducted $5 dollars since I was "new" so I paid $75. I went back in today (12/30) for them to correct the horrible job that was done on my nails. Patiently waiting, "TK" finally called me to her and asked what the problem was.. as I'm calmly explaining to her/showing her the bubbles in my nails, smudges, nails not fully polished and polish on my skin, etc. Jimmy walks up and asked what the problem was.. I explained to him the same thing & both of them acted as if they didn't see what I was talking about. Jimmy asked Kimmie did she see the problem & she did. Jimmy responded very aggressively and rudely (prompting my friend that was with me to walk up from the waiting area) "Kimmie fix your nail, after today I don't want to deal with you ever again" I responded, "I can take a refund & you won't have to deal with me now" Jimmy responded "I soak your nail then give you refund or call police for refund" "you want refund, call cops" .. then of course he started talking in his language. Long story short Jimmy was very rude, disrespectful, & had horrible customer service but thank you so much to Kimmie for redoing my nails CORRECTLY for me & not rushing like "TK" (?). Jimmy, you need to thank God for the new & improved me. And you need to put some prices up in there and stop charging folks what you want to charge them. Let folks see what they're paying for.

We have used Ms. Kathy since I was a little girl, 20+ years now. She always does a wonderful job,…read morewether it's a cut, color, body, or waxing. Would recommend her to anyone.

One of the worst haircuts I've ever had. Today my hair was cut dry (not even sprayed), no offer of…read morea shampoo. I'd have come in with it wet had I known this was going to happen. She used a HAIR DRYER and round brush to "style it" which created static like crazy. I've had to fix a lot of long straggling chunks at home. Cash only with no warning at booking and $30 for subpar work. Never. Ever. Again.

"Making the world a beautiful place, one person at a time." Never has a business slogan been so…read morespot on! George works with every customer as he would to a queen. Never has any stylist made me feel so special! The style that I received was truly a jaw-dropper and precisely what I requested. My friends all agree. Talent shows! In more way than one, George is a wizard. The customer's wish is his command. In any spa experience, from any salon in my past - I have never felt as comfortable as I did in George & Company.

I had a 2:00 appointment with Christy (I think that's her name). There was no parking available so…read moreI parked behind the vehicle in the driveway. When I got in, they said parking there was alright but Christy was just starting to cut someone's hair. It's very unprofessional to seat someone in your chair when you have an appointment with someone else. If they are overbooking, I can't recommend them. I did not stay so hopefully the next person that had an appointment wouldn't have to wait and the woman in her chair would get a decent haircut since Christy wouldn't be rushed.

I've been using Backstage for several years now and every experience has been great. The staff at…read moreBackstage are always polite, and they do an awesome job. The atmosphere inside is much like being backstage for a theater performance or concert. Everyone is laid back but professional. Pricing is reasonable, and you can't beat the quality of the care they offer.

Great barbershop. Great atmosphere and really nice people. And they didn't a great job!read more

Great haircuts when someone is there to actually cut hair. It's Tuesday @ 1400 hrs The website says…read more0830 to 1700. But guess what nobody is here. This is a common theme. I love getting my haircut here but they are unreliable. So now I have to find another shop to go to..... I'm busy and when I get extra minutes that's when I try and get my haircut. It's hit or miss if someone is here. Hire some help!