Dr. Randolph and her entire office have been the absolute best to work with through my procedure…read more Everyone from the front office staff, to the nurses have been professional, helpful and so encouraging. They helped work with insurance again and again to help get my procedure covered. They were always available to answer questions- no matter how many I had. Dr. Randolph is amazing! Her work is the very best!! My surgery went smoothly and my recovery was easy. At each follow up appointment, she took the time to make sure everything was healing correctly, answer my questions and was always so excited for my progress. I HIGHLY recommend talking to Dr. Randolph for any of your plastic surgery needs.

I had a mole removed 8 years ago by Dr. Randolph and it left a horrible scar. When I got the…read morestitches out, it was obvious already that there would be a big scar. Dr. Randolph told us because of the placement of the mole, a bad scar was inevitable, yet we were pressured into plastic surgery for minimal scarring because I was young. You can see each individual stitch, and the skin is very thin and often still irritated. The only solution offered was to reopen the scar and re-stitch it, which is not something I would ever do at this office. Again, this was many years ago, but I thought it was worth sharing.

Came in for a quick eyebrow wax, and left with the skin ripped off both of my upper eyelids. At…read morefirst, I thought it was just a reaction to the wax. I waited it out for about 90 minutes before returning to see what could be done about the situation. Multiple staff members assured me "that's not supposed to happen" but offered me no solution or reason why this happened. No one seemed remotely bothered that this had happened. I was not even offered my money back. They kept asking if I was on Accutane, which I am not. Even if I had been, this was not asked at all prior to the wax. I am incredibly disappointed and sad, as I have wedding photos in a week. I would not recommend to anyone.

I had a four level seaweed facial. It was close to a religious experience. So relaxing and my face…read morewas so soft afterwards. Sarah was the lovely young lady who gave me such great service. I'm definitely going back!!

Avoid this crooked store. Did an online order and they released it to "my husband". I'm…read moreNot married or have anyone authorized besides me to pick up orders. They never asked for confirmation email or check ID. Go to other places that actually put the customer first. Funny how the associate knew a full description of the guy down to where he parked. Manager could care less and made excuses. I have been a long time Sally customer but no longer. She kept Telling me I should know the person. No I don't know the person. Maybe train your employees better and hold them accountable to not doing their job.

I didn't catch the name of the blonde woman who helped me, I think she's the manager of this…read morelocation, but she was so SO sweet & so helpful. Whenever I go in the store is always clean & the employees are always helpful! The manager here is doing such a wonderful job! I will be returning in the future!

I guarantee there aren't enough characters allowed in these reviews for me to express how strongly…read moreI recommend Dr. Tattini. But I'll try to summarize. I went to see Dr. Tattini after a very troubling consultation with another surgeon in Bloomington. The other surgeon was very short with me and told me what I wanted to do was impossible and I didn't feel that he was really even listening to me. I went away from that appointment less $100 and a little bit of my dignity. Thankfully I didn't give up. On a friends recommendation, I contacted Twin City Plastic Surgery. When I called, I was put on the phone with Alex. I felt immediately at ease. Where the other office staff was short and disorganized, Alex was warm and listened to what I was saying and made me feel like I was a friend. At my consultation appointment, I met Alex and also Regina, both incredibly kind and efficient. I'd had a mastopexy and lift with implants 8 years prior and have always felt far too large. At that time I really didn't know what I wanted because I had never had enough lift to even measure a size, I just wore several sports bras to sort of smoosh them into place. So I ended up huge. Dr. Tattini came in and measured me and we talked about what I was looking to achieve and what he would feel comfortable doing. It was like talking to a friend. A very knowledgeable friend. I did not hesitate. I made an appointment for the surgery right then and there (and by the way, the price I was given at the first consultation, for half of what I wanted to have done, was $4,000 higher than Dr. Tattini, and didn't include consultation or lab work). His office is located above an outpatient surgical center, which is where I reported for surgery a week and a half later. I will review the surgical center separately but they were also amazing, and I was treated like I was cared for and not like I was just another patient to be shuffled around. After surgery, I spent two 1/2 days home from work and have since eased my way back into normal life. What I had was a pretty major surgery. 4 hours. And the result? Perfect! I feel confident wearing clothes, I feel like I can dress in a way that makes me feel modest and tasteful now that I'm not so large. I know what I asked Dr. Tattini was a tall order and he and I did talk about the possibility that he might not be able to get me both lift and size reduction as much as I wanted because they are sort of opposing forces. But he did. And I am so very grateful. It's all about being able to feel comfortable on your own skin. I was able to buy a beautiful dress for the Easter service at church and for once I felt like a normal woman, not a circus freak. Every follow up appointment I've had has felt comfortable and easy. Regina and Amanda removed my stitches and we talked and laughed the whole time which really helped distract me from the crazy itching! The staff is amazing. Scheduling is easy. Dr. Tattini is some sort of miracle worker. The outpatient center is wonderful. Do not waste your time and money getting a consultation for surgery elsewhere. Honestly.

I met with a few plastic surgeons before having a consult with Dr Tattini and it was an easy…read moredecision to stick with him and his team once I met with them. I felt completely comfortable and confident in their knowledge and expertise. I am now a few months past my surgery, and I couldn't be happier with the results. I highly recommend Dr Tattini and his team to anyone looking for a plastic surgeon.

So first off there was no customer service, the old lady never spoke or welcomed us in. We noticed…read morethe attitude upon arrival. Then she accused us of stealing A lipgloss. We tried to use one of our ids for ONE purchase that we all paid for and she didn't allow us to use our id for a discount even though that's their policy!! when I questioned why, she raised her voice

This is the photo of a store that closes at 8:00 when it is currently 7:45. The lady working looked…read moreme in the eye as I approached the door, she turned off the sign and locked the doors. This same lady has been extremely unprofessional and rude during past visits. She either blasts the inappropriate music on her phone from behind the counter or is FaceTiming someone and using profanity profusely. She has never said more than 2 words to me in the years I've shopped here. I don't understand why and how someone could be so nasty and rude to people giving you business. I'm going to have to find somewhere else to go.

Would 100% recommend. This place makes you feel so special and right at home. This was my first…read moretime getting anything like this done ever. They made me feel so welcomed and safe! The receptionist was extremely helpful and polite. Amy was my injector. I can't say enough good things about her. She was extremely knowledgeable and professional. She made sure I was comfortable with every step of the process. Will be returning and highly recommend!!

Wonderful service! They explained every step of the process prior to the service, so that I knew…read morewhat to expect. Everyone is so friendly. Thank you!

We had such a great experience with Dr. Holt and her team. From the first consultation, she makes…read moreyou comfortable, listened carefully to concerns and goals, and explained everything clearly. Her skill and attention to detail really show in the results--we couldn't be happier. The entire staff is also wonderful--kind, professional, and very supportive throughout the whole process. They made everything smooth and stress-free. We are so glad we chose Dr. Holt and would highly recommend her to anyone considering a procedure.

Dr. Tattini was very professional and I loved the results. I would highly recommend this office.read more

I'm not sure of her name, but I went in for pictures from the photo department and one of the women…read morewas extremely rude and unprofessional. Ended up leaving without my pictures. Would not recommend.

4 to 5 hour wait time for an antibiotic. My grandson who is 6 had a bad ear infection. The pharmacy…read morewe normally use was out of this particular medication so we were forced to go to Walgreens since they had it in stock. They were overwhelmed and understaffed. They were professional and did the best they could. Walgreens in my opinion is highly overrated. They need to pay the staff they have more and higher more staff. The public also needs to spread out their business as to not overwhelm just one location. There are MANY pharmacies to choose from in Bloomington/Normal that take ALL insurances.

The store always smells so yummy! The staff is so fun to be around! Will definitely include this…read morestore into my routine for now on!

Good clean store. Literally always a sale going on. I go there for the travel size hand sanitizers…read more Once I go there though, I usually always buy more than I intended. They have a new line of candles that are absolutely awesome. More sophisticated smells than the teenie booper smells they are known for.