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Ulta Beauty

2.6 (10 reviews)
Closed 10:00 am - 9:00 pm
Updated 1 month ago

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Godiva & Company | Blue Ash - Heavy brow droop - unable to lift eyebrows to get eyelids off of eyelashes

Godiva & Company | Blue Ash

4.7(16 reviews)
11.9 mi

Godiva & Company is, by far, my FAVORITE Medspa in the tri-state! My first visit to Godiva was due…read moreto coming across a Groupon deal for a Botox treatment; I read several reviews and decided to go for it... and I'm so glad I did. After my first visit to Godiva, I went and visited a handful of other Medspas, but always find myself coming back here. Everyone you will interact with is overly kind and has your best interest at heart. All of the services I've received from Godiva have been at the hands of Beth, the NP, who offers appointment times only on Tuesdays (I think). Even though I don't see her that often, she treats me as if I'm the only patient that matters and is so genuine in our conversations. Beth answers all of my questions, gives me her professional opinion on the best services for my skin, and makes me feel so comfortable while sitting in her chair. I couldn't ask for a better team of professionals to handle all of my cosmetic procedures. Choose Godiva & Company - you won't be disappointed!

Look Worse Than Before…read more Sharing my story as accurately as possible so you can make an informed decision. My friend recommended Sarah at Godiva , she said they frequently have Groupon, I've been looking for a practitioner I like, so I went. i've had Botox plenty of times in the past. My Botox doc of 6 years retired - he was consistently able to lift my brows and give me a more youthful and alert appearance. Inexperienced practitioners will spike or droop my eyelid. Most often they droop my eyelid. Sarah and another woman greeted me and we went over all this information. I said numerous times my goal was to lift my BROWS. Discussed the spikes and heavy brows if done incorrectly. Sarah asked if I wanted my 11s and forehead wrinkles softened and I said - Sure but let's not do anything that will impact the lift of my eyebrows. I want to lift my eyebrows. You are the expert. I said those exact words. Big mistake. Sarah drooped my eyelid so low they rested on my eyelashes with no ability for me to raise my eyebrows- she completely immobilized the center of my forehead. I called requesting a correction. Sarah put Botox in the upper regions of my forehead on each side. There was a minor lift of my brows for about 24 hours and then they settled back down, resting my lids on my lashes. I looked significantly WORSE AFTER Botox at Godiva than before. Sarah did not apologize at the initial correction. She did not acknowledge that the outcome was not good. She told me to rub the center of my forehead to break up the Botox that she put there - she said she put "just a fraction of what she puts in other's foreheads" she obviously didn't really hear or understand when I said "My eyes will droop. I want them to lift." I am 48, my friend that goes there is 37. Maybe Sarah doesn't really know how to deal with aging skin and hooded eyelids. Seems like something you should know. And I still had the heavy droop and had to deal with Godiva. Requested an additional correction - Godiva indicated that I needed to wait the 12 days when I saw the next provider. It was the other woman in the initial appointment. She said I remember you saying you wanted your eyebrows to raise. This is not what you want to happen (she was the only person that ever acknowledged anything). She placed more Botox in my upper forehead on each side in hopes to stimulate that lift. It did not. Waited another 12 days. Saw Sarah for this fourth visit she put Saline in the center of my forehead in about five different spots to dilute the Botox. And then Sarah said this to me "You're so lucky that you had such a strong response in the center of your head. I don't get that. And just cover up your forehead with your bangs." So that's been my experience. there was no mention of a refund or some sort of credit where I could buy skincare or something. Just because a woman is nice to you doesn't mean she didn't mess up your face. I can't believe the language Sarah used. She should definitely apologize for the outcome.

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Godiva & Company | Blue Ash - Me after my first injection - trying with all my might to lift my eyebrows to raise my eyelids of my lashes. Extremely disappointed.

Me after my first injection - trying with all my might to lift my eyebrows to raise my eyelids of my lashes. Extremely disappointed.

Godiva & Company | Blue Ash - Jamie / Blue Ash & Centerville

Jamie / Blue Ash & Centerville

Godiva & Company | Blue Ash

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Palm Beach Tan

Palm Beach Tan

2.4(5 reviews)
0.6 mi
$$$

I love this location. Everyone is friendly and helpful. The beds have always been clean and the…read morestaff is incredibly helpful if you have any questions or concerns on anything.

I've had a pass here around 5-6 years. I sit here this morning at 9:20 waiting to tan, and no one…read moreshowed up to open. Mind you they open at 9 AM. I've been here when two people have went into the tanning room, a young girl and guy, I called corporate and they had me call Katie the district manager. I had to leave a voicemail for her. I left a detailed voicemail for her and she never bothered to return my call. They've changed around the beds and one is broken so they're down to one that does not have the face tanner or mist. instead of offering an upgraded bed, which would be the diamond prism now they offer a lower bed. I don't pay for a lower bed I pay for a diamond bed that works. I asked one of the workers about it and she said none of our beds mist. Really?? She said I've worked two years and none of them have ever misted. I told her I've been a member here for 5 to 6 years and yes, you just have to hit run the program and it mists. So their workers don't even know how to use their beds or what they do. Needless to say, I've canceled my membership here because I can go to planet fitness, use the same beds they're downgrading me to here, work out and use their massage beds for a quarter of the price I pay here!!!! Avoid the Colerain location because they're awful!!!

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Palm Beach Tan
Palm Beach Tan
Palm Beach Tan

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Ulta Beauty - cosmetics - Updated May 2026

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