Massage wise, my massage with John deserves 5+ stars. He was timely, I got my full 50 minutes, he…read morelistened to my requests for pressure and my desire for him to focus on my neck. He was very professional and seemed very experienced. Environment wise, I would rate the experience 4 stars. There were three girls at the front and only one spoke to me. She did walk me to the back and tell me where the restrooms were but she was overall pretty short. I don't think any of the girls even offered a smile. When I arrived there was a guest in the front with a screaming child. I don't know the policy but there should be no children allowed. The constant screaming made for a less than relaxing environment. Also, consider putting mirrors in the treatment rooms! Guests would like to check their hair and makeup before going outside. I'll be back if I ever have pain again to see John. For the price, I can overlook the less than spa like environment!

DO NOT PURCHASE GIFT CARDS FROM THIS COMPANY UNLESS YOU ARE PREPARED TO LOSE YOUR MONEY…read more My husband purchased a gift card for me as a birthday gift. Unfortunately, I wasn't able to use it right away because our babies were in the NICU, and life was understandably focused on their care. When I finally went to use the gift card, I was told it was invalid. Because my husband paid with cash, they claim there is nothing they can do. It makes absolutely no sense that he would have been given an invalid gift card, and I truly believe that something went wrong when it was sold. It feels as though the money was taken, but the card was never properly activated. What makes this even more frustrating is that this is not the first time I've heard of people having issues with gift cards from Massage Envy. There is no customer service representative to speak with directly only the store manager. Instead of helping resolve the issue, the manager tried to sell me another gift card, as if I would trust them with more of my money after this experience. I am beyond upset. A gift that was purchased with good intentions has turned into a stressful and disappointing experience, and I would strongly caution others before purchasing gift cards from this company.

They were very nice , the quality is great , the service was amazing, they had a very nice vibe.read more

1. Appointments mean nothing to this store. I waited over 20 minutes past my appointment time to…read morefinally get my manicure started, which made me late for another appt. 2. The man who answers the phone has no clue about customer service. He doesn't listen to the customer: he asked me the same question three times and was oblivious to my responses. He got my phone number wrong and then tried to cancel my appointment. 3. My manicurist was very nice and thorough. 4. Another customer was listening to something on her cell phone at a volume level way too high such that I could hear it clearly two rows away. Her manicurist was laughing along with the customer, neither one having any thought as to how the phone noise was impacting on the rest of the customers. 5. The salon is very clean and attractive.

Curvy Girls service is amazing . They were nice, welcoming as soon as my sister and I came through…read morethe door, they' kept their patience with me (I'm so indecisive ‍ of which service I wanted). I would highly recommend the Curvy Girls Cincy for body contouring, skin facials, and especially the V-Steam ouuuu

You guys no respect the Africans people I don't know why all times of go there they don't do my…read more lashes correctly and eye browse. I'm not happy with your servicses​​​​

Got me on fleek as usual, both browse and lashes!! Thank you ladies for always doing a fantastic…read morejob!!

Look Worse Than Before…read more Sharing my story as accurately as possible so you can make an informed decision. My friend recommended Sarah at Godiva , she said they frequently have Groupon, I've been looking for a practitioner I like, so I went. i've had Botox plenty of times in the past. My Botox doc of 6 years retired - he was consistently able to lift my brows and give me a more youthful and alert appearance. Inexperienced practitioners will spike or droop my eyelid. Most often they droop my eyelid. Sarah and another woman greeted me and we went over all this information. I said numerous times my goal was to lift my BROWS. Discussed the spikes and heavy brows if done incorrectly. Sarah asked if I wanted my 11s and forehead wrinkles softened and I said - Sure but let's not do anything that will impact the lift of my eyebrows. I want to lift my eyebrows. You are the expert. I said those exact words. Big mistake. Sarah drooped my eyelid so low they rested on my eyelashes with no ability for me to raise my eyebrows- she completely immobilized the center of my forehead. I called requesting a correction. Sarah put Botox in the upper regions of my forehead on each side. There was a minor lift of my brows for about 24 hours and then they settled back down, resting my lids on my lashes. I looked significantly WORSE AFTER Botox at Godiva than before. Sarah did not apologize at the initial correction. She did not acknowledge that the outcome was not good. She told me to rub the center of my forehead to break up the Botox that she put there - she said she put "just a fraction of what she puts in other's foreheads" she obviously didn't really hear or understand when I said "My eyes will droop. I want them to lift." I am 48, my friend that goes there is 37. Maybe Sarah doesn't really know how to deal with aging skin and hooded eyelids. Seems like something you should know. And I still had the heavy droop and had to deal with Godiva. Requested an additional correction - Godiva indicated that I needed to wait the 12 days when I saw the next provider. It was the other woman in the initial appointment. She said I remember you saying you wanted your eyebrows to raise. This is not what you want to happen (she was the only person that ever acknowledged anything). She placed more Botox in my upper forehead on each side in hopes to stimulate that lift. It did not. Waited another 12 days. Saw Sarah for this fourth visit she put Saline in the center of my forehead in about five different spots to dilute the Botox. And then Sarah said this to me "You're so lucky that you had such a strong response in the center of your head. I don't get that. And just cover up your forehead with your bangs." So that's been my experience. there was no mention of a refund or some sort of credit where I could buy skincare or something. Just because a woman is nice to you doesn't mean she didn't mess up your face. I can't believe the language Sarah used. She should definitely apologize for the outcome.

Friendly, informative, and very nice to talk to. Office was clean and very well organized.read more

I love this location. Everyone is friendly and helpful. The beds have always been clean and the…read morestaff is incredibly helpful if you have any questions or concerns on anything.

I've had a pass here around 5-6 years. I sit here this morning at 9:20 waiting to tan, and no one…read moreshowed up to open. Mind you they open at 9 AM. I've been here when two people have went into the tanning room, a young girl and guy, I called corporate and they had me call Katie the district manager. I had to leave a voicemail for her. I left a detailed voicemail for her and she never bothered to return my call. They've changed around the beds and one is broken so they're down to one that does not have the face tanner or mist. instead of offering an upgraded bed, which would be the diamond prism now they offer a lower bed. I don't pay for a lower bed I pay for a diamond bed that works. I asked one of the workers about it and she said none of our beds mist. Really?? She said I've worked two years and none of them have ever misted. I told her I've been a member here for 5 to 6 years and yes, you just have to hit run the program and it mists. So their workers don't even know how to use their beds or what they do. Needless to say, I've canceled my membership here because I can go to planet fitness, use the same beds they're downgrading me to here, work out and use their massage beds for a quarter of the price I pay here!!!! Avoid the Colerain location because they're awful!!!

Not your father's barber!!! My fiancé has found a great…read moreplace for a quality haircut.

A new men's hair salon opened around the corner from me. I'd been looking for a place to go get my…read moremug cleaned up. Scraggly beard and all. Normally they are by appointment, but today they were taking walk-ins. I told Brooke, the lady behind the counter that I just wanted her to make this look good. And she did.

Very nice and neat inside. There are a variety if different stylists here to meet any and all your…read moreneeds. Every stylist has there own room which helps to provide privacy. Walk ins are welcome, but I would call ahead to make an appointment based on your needs. There are also nail technicians and massage therapists available. Overall, a great place.