Please check the expiration dates on IT Cosmetic products when you get to the counter to pay. I spent a lot of money last August on cosmetics and a few days ago I realized they are changing color, getting darker! I checked the expiration date and realized my products expired in October of 2024, just 2 months after buying it!!! Not only that but, the day I bought it I was supposed to receive a free gift, the girl was rather cocky and said "we are all out" I'm not one to push things, but looking back... I probably should've! all out because maybe she took them all for herself? read more

To add onto my last review: maybe during your daily chat in you can recommend that your workers are complete asses to the customers as they are the reason why your location is still open. Never going here again. Very disappointed that I decided to go against the bad reviews and still chose this Ulta. Wasted time and money for people who don't know how to properly do their job. I also asked for gold tinsel and she gave me half gold half black tinsel. Thanks for not listening ! Who does that! "let's do the complete opposite of what she asked" read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Fall River, Massachusetts

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Employees on the floor are rude and condescending. They make you feel unwelcomed when you don't know things. THE cashier is very nice though! read more

I've recently moved up to this area, and had been calling a number of salons to find a stylist who knows how to cut curly hair "dry" so the curls lay beautifully. I was really frustrated as finding a new stylist is so difficult. Then I was shopping in Ulta when I remembered the salon and asked one of the stylists if she could recommend someone for my hair. She said she knew the perfect stylist for me and I was able to get an appointment within a few days. I was excited and nervous. However Keishla was amazing! She cut my hair dry and it was immediately obvious that she knew how to cut curls. I love my cut and my new stylist! Thank you Keishla, and thank you Ulta for hiring such a fabulous stylist. I will be back to see her again! read more

i don't think i've ever left a store in tears until today. I walked into the store to pick up an online order and the employee and her manager were very rude to me for no reason from the moment i walked in. never going back to that ulta again. I'll take my business to sephora we're the employees are nice everytime and treat people with the utter most respect. read more

Very rude make up artist last Sunday. She wouldn't help me and my niece,she said it would be a 20 minute wait and then she said she had an appointment so she couldn't help us. read more

Very rude employee in this store. I attempt to ask a question, and the person just stares at me, I said do you have a minute? She replies 'Yeah, what?' I'm waiting for you to ask your question. I tell her never mind I'm all set. To which she does not respond at all. Wow. Just wow. read more

Just went in looking for a shampoo and conditioner that best met my hair needs and the two staff members I spoke to were absolutely wonderful. It truly felt like I was talking to my friends getting advice, couldn't recommend more and can't wait to try my new products! read more

I've been hesitant about eyebrow waxing since another salon thinned mine out so badly. Due to this, I've been tweezing my own for years. Lately I wanted to reshape my brows so I grew them out for a month or so. I didn't trust myself to reshape them and knew they needed a professional wax. Kaleigh in the salon (I believe she is the salon manager) is the one who waxed my eyebrows. I told her how I don't fill them in, I just use a clear eyebrow gel to brush them up. To maintain the natural look I like, she explained she'd only wax the bottoms of my brows to clean them up and leave the tops untouched. She took her time and tweezed any hairs the wax missed. I really appreciated that she didn't rush through the appointment and that she used a method to make sure eyebrows still looked natural/the way I like it. Overall, great clean up job and I hope I can maintain this shape on my own now! If not I'll make sure to go back and see Kaleigh! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Fall River, Massachusetts

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I recently had my hair done at the Fall River Ulta. As it was my first service, there was a sign for $10 off. I was told by the salon that because I didn't ask for it, I didn't get it. Then why is it on a poster on the wall if they aren't going to give it to their customers? Also, after making an appointment, they left me sitting with bleach on my hair while they took care of another customer who walked in. If I am paying $170 to get my hair done, (way over priced) and it did not include a wash or cut for the price either just roots and foils, Why should I have to sit there while they take someone off the street who wants their hair purple. Let them make their own appointment. I won't be returning. Not worth the money. Too many other salons in the city charging regular prices who give their customers quality time. Don't waste your money. read more

Went in originally for a 60 minute facial appointment. I had Dawn who was phenomenal. She was very mellow, down to earth, easy to converse with and also funny. As this was my first facial I was very nervous on what to expect. She gladly answered any questions that I may have had on anything. She explained every part of the process and what she was doing from cleansing my skin, to any products she applied, what certain products meshed with another, how blemish extractions worked etc. She was very knowledgeable and experienced in her field and recommended products that would cater to my needs. Although she specializes in Determalogica she is knowledgeable about other brands. I booked another facial appointment with her happily and quickly told my friends about my experience. If you were hesitant to get a facial before this you definitely should now! Thank you for making me a happy customer! read more