I wanted to give a review on an amazing service that I had yesterday by your fabulous hairdresser, Amal. I have to start by saying this is the best hair cut and color that I've ever had in my life!! I had a very dingy blonde color and my hair was really damaged from years of at-home dying. I have very color resistant gray hair and it's almost impossible to achieve any kind of good color from a box kit. I chose the salon at Ulta because I have visited other locations in the past where they gave me a really nice haircut. I have to say, though what Amal did was completely transform me from blah to bombshell!! She took the time to listen to me about everything I was hoping to achieve. I was scared initially that the color she would give me would come out looking very ashy, and that is usually not a good look for me, but the end result completely went above and beyond all of my expectations. I am so happy to have found a skilled hairdresser so close to home who is capable and who listens to me, when others did not. If you are looking for a colorist, look no further than the salon at Ulta (South Hills Village) and ask for Amal. You won't be sorry!!! Xo LL. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Upper Saint Clair, Pennsylvania

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Amal Dayoub, I paid $70 in cash for a makeup appointment that took place at her home. The service was not done in a professional or satisfactory way and did not match what I requested at all. The final result looked very heavy and unflattering, and I was unable to attend my event feeling confident. I had to redo my makeup myself, which made me late to a major planned event I had spent months preparing for. Amal basically made me look like a drag queen and everyone at ulta could tell the makeup she had done was horrible. In addition, after I attempted to communicate my concerns and request a refund, I was blocked, which left me with no way to resolve the issue directly. I am requesting that Ulta review this situation and let me know if there is any possible resolution or action that can be taken, since the service was connected to one of your employees. Fire her or I will sue and press charges. Thank you for your time. read more

Prices are outrageous. Even for drugstore brands you can end up spending a fortune in the store.

They have the best store there products are the best thing you could have on your face hair every thing

I went in for a simple hair appointment with Lauren. First, she is wonderful. I haven't had my hair cut professionally in about 5 years and it needed a facelift. She took what I said I wanted and hit it dead on the mark. She would trim a little, ask me if I wanted more off - she went the extra mile to make sure that it was what I wanted. After my haircut I did a little bit of shopping in the store. The staff were incredibly friendly and helpful without being overbearing. I would and will happily return to this location for all of my beauty needs. read more

Called on a Sunday morning to see if I could get an apt. Dani worked me in very soon afterwards. When I arrived she was very friendly and ready for me. From the wash to the fantastic cut she adhered to all safety guidelines and I felt very comfortable. She has a great personality and I enjoyed our conversation. If you're local or visiting the area you can't go wrong with Dani. Cindy M read more

I see Lauren E at this salon. I've been working towards silver for a while and Lauren really got it there! I really get along with Lauren as well, we have a similar sense of humor and I enjoy spending time there to get my hair looking gorgeous. I leave every time feeling like I just had some "hair therapy" done. Fresh and light and new! read more

Ulta Beauty - Silver Hair Balayage by Lauren E @ Ulta Beauty Salon - Cosmetics & Beauty Supply Near Me - Upper Saint Clair, Pennsylvania

The location of this Ulta is outside of a mall instead of inside. I don't go unless I am in need of something particular. When I'm at the mall I always forget it's there. If it were IN the mall I would just cruise through to see what they had and probably spend more money. (Such a true statement). I was greeted by 3 women when I walked in. They all offered to help me which was nice. The store was clean and bright. I asked where the bathroom was and they walked me part of the way there. The bathroom was clean which was very nice. Since most of the stores are laid out in a similar fashion I knew exactly where to go to get what I needed. I wish I would have had more time to shop but was happy to be able to grab what I needed and go. The check out went quickly and efficiently. It was a nice visit to a nice store. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Upper Saint Clair, Pennsylvania

I usually love this Ulta. Today I shopped there and the store had what I needed. I was sadly not greeted. While I was looking and testing shades two employees refused to acknowledge my presence. Yes I could have asked for help but they also should have at least checked on me, said hello, offered assistance or anything. I ended up not buying anything. read more

Finding and trusting someone to wax your brows can be a daunting task - luckily I found Courtney at the brow bar! She has done an incredible job each time and she actually listens to what I want. My brows tend to grow very fast and she always cuts them at a perfect length. Another plus is she is super friendly and very easy to talk to. I've been going to her every 5 weeks for the last 6 months and plan to keep going! read more

I stopped in last weekend to take advantage of a good deal for 21 Days of Beauty. $20 eyelash curler for $10. Never in my life have I spent even $5 on a decent eyelash curler ($1 ELF all the way!) but I was curious of the level of awesome a $20 eye lash curler can achieve (its pretty good... def not worth $20, but worth the $10 I spent on it) During 21 days of beauty, the steals of the day are right at the front door. I went in knowing what I wanted, grabbed it, browsed for an entire 10 minutes then left. I see reviews mentioning this store is small. I personally did not notice. I don't know if they have a hair salon or a ton of hair styling products (usually toward the back). That may be why the store is considered small to some people. Staff was kind and helpful. This store wasn't crowded like the Waterfront of North Hills locations so that's cool read more

Had my hair done by Dani. Out of a whim I want there for a hair cut, I choice I don't regret. Next week I am having my high lights done. Great jod Dani! read more

I really enjoyed this Ulta. It has a great selection of items and the store was very well kept. I love being able to swatch all the different products. I could spend hours in here just playing with makup, smelling perfumes and testing out lotions and such. The girls I spoke to were all very helpful and willing to help where they could. If I could I would by almost everything. Then prob return half the products because let's face it not every product is worth the money. That is one of the great things about ulta. If you buy a product using your ulta card it stays on file so if you don't like if or there's some type of defect with it you have 60 days to return it. Also wait till they have a 20% off sale. It makes it a lot easier to justify spending $50 on a pallet when you get 20% off. Until next time my friend. read more

This Ulta is much smaller than some of the other ones I have been to around the area. Because of this, their selection is also limited. As you walk in the store, it's well lit and we'll taken care of. As you linger towards the back of the store it seems to become less and less organized. It's almost as though the front sells more and the back sells less so why keep up with it... I purchased a curling iron and thought I got the one on sale... I ,of course, didn't but the sale floor staff was very happy to help me find the one I wanted. She had to go in the back to get the right size for me and was apologetic but it took so long. (But I worked in retail before, so "going to check in the back" also means grabbing a drink, a bite of your sandwich, and finally text your friend back because if you don't, you probably won't get another minute to all day. I don't mind lol) I'll be back since it's close to home, but if I'm looking for more options, I'll wait until I'm in Robinson. read more

I'll be honest, this location isn't quite as far along as the other ultas I've been to. They have all the big brands you'd expect them to, but don't carry morphe, colourpop, etc yet. However, they are great employees, very helpful and don't stalk you and treat you like a shoplifter like they do in Sephora. read more

This review is just for the salon (I love Ulta in general), but whatever you do, for the love of God, DO NOT LET SHAWNE ANYWHERE NEAR YOUR HAIR. I had been growing my hair out for about a year and a half. It was down past my shoulders. All I asked for was a trim to clean up the split ends, but by the time Shawne was done assaulting my head, the only way the manager could fix it was to give me a bob up to my chin. But honestly, the worst part of it was that he argued with me for about 20 minutes about how nothing was wrong, insisting that I just didn't understand how haircuts work. I would, however, give five starts to the salon manager, Emily. She was so sympathetic and helpful, and she took great care of me. I now have a decent haircut because of her...just about 6 inches too short. read more

Complete waste of a trip. I went specifically looking for 4 things from the most recent ad catalog and they didn't have/carry 3 of the 4. What's worse is I circled the store multiple times looking for these specific items and there was only one associate to be found on the whole floor and she was tied up helping 1 customer the entire time I was there (better part of 30 minutes). At my home store you barely walk 3 aisles and another associate is offering help! I had a coupon to use and despite not getting what I went for, I picked up other things, sure to meet the $50 minimum for my coupon. I also made sure none of my products were in the exclusion list....only to get to the register and be told I can't use the coupon because my products "fall under prestige". I should have known because I don't know that I've ever found something at Ulta for which I could actually use one of these coupons. With so many other places to get the same exact products, I don't know that I'll continue patronizing Ulta and I certainly won't go back to this location. read more

This review is for the salon. I went to Tim he was so wonderful and I give him 5 stars. The 2 stars is how unprofessional the front desk is. I called to reschedule my appointment that was a week out. To my surprise their response, "we don't have you in the book. He's been out sick and we're not sure if he's going to be back in that week, we will call you back to get you in.". That's fine but why would you block their book out and CLEARLY see he has someone marked in and NOT call that customer? I don't expect a call back at all, unfortunately I will not be coming back. You should NEVER leave a customer hanging like that, they clearly didn't have any intentions of calling me to let me know they removed me all together. read more

Was in desperate need of a haircut. I called and got an appointment the same day. Overall customer service was great. Lauren did my wash (best head massage I've had) and cut. Very pleased with the results! Will return in the future read more

Didn't have what I was looking for, and the employees would rather stand around and talk to each other than help me. Wasn't a fun time.

I agree with some of the other reviews as to the size of this location, but they carry the stuff I like. Staff is friendly and lets you explore on your own, but is there when you need help. read more

Out of say the 5 or 6 Ultas I've been too this is one of my favorites. I would definitely go more often but it's a hike from my house. The staff is AMAZING they aren't up your butt the entire time you are there. Totally worth a trip in! read more

I have tried to book three different appointments with Ulta salon between this one and the Robinson location and they have called and had to change all of my appointments! Not one has been able to accommodate me to a time that would fit! I've had to cancel all of my appointments. It is such a disappointment and I will never use an Ulta salon again. read more

I've been getting my hair cut here for about a year. My Stylists EMILY is a real pro and very friendly. The check out staff are also nice.

I was treated with the upmost disrespect that I have ever encountered at a beauty supply store. When I came in, I wasn't greeted like the other customers. I have a rather younger appearance but I came in with my mother today. While I was looking at makeup, my mom went up and asked about a sale that she saw online and they answered her by not listening to a word she said, purposely grabbing the wrong products and gave her dirty looks when she corrected them. I'm beyond appalled with the service I have experienced today. read more

The store was clean and put together. I really enjoyed looking at all the brands and makeup. The staff asked me if I needed help and when I replied with no they respectfully left. Enjoyable! read more