I have been going to European Wax Center for years now, the atmosphere on par with the price point…read moreand the technicians change from time to time which is understandable. Most technicians are very capable and have a cheery upbeat personality. However, my last experience was the worst I have had since I started going there. Baring in mind that I regularly wax and have for years, it actually hurt during the waxing to the point where I had to ask her if she had waxed a male before. To that end, I had to go as far as coaching her to keep my skin taunt while removing the wax among a host of other issues during the session. Upon my exit, I informed the receptionist that the session was not satisfactory to the point the extent it was painful and that I would like a call from the manager. I got a voicemail 9 days later and I have returned her call twice now with no communication from the European Wax Center on Providence Blvd in 4 weeks.

Kind and thoughtful service whether it is your first time or you are a seasoned waxer. My only…read moresuggestion would be to improve the vibe of the actual waxing rooms. They are very bland, boring, and outdated.

Very friendly and accommodating! Affordable prices. I would…read moredefinitely go back and would recommend to others

A new spot for waxing. I have tried it twice now and been extremely impressed. Haley knows waxing…read morevery well and her work is excellent. The environment is quite relaxing. She has complete services for women and men. Her pricing is lower than the chains and fancy salons - I guess lower overhead and corporate profit. Plus, Haley builds relationships, which makes the experience even better and will keep me coming back.

My mom got me a gift card for my birthday so I thought I would treat myself to a facial. It was…read moreamazing. Emily has the best hands for a facial. When you walk in you're greeted and checked in. You go into the waiting area where they have massage chairs that you can use. They also offer complimentary beverages, which are delicious. The entire experience was well worth the money spent. Self care is always worth the money. I think the price is on point for the services and they do have monthly specials.

I can't recommend this place more!! I got my first brazilian done here with Cassie. Let me tell you…read morethat girl is equal parts gentle, kind, and soothing. Book with her and bring cash to tip because she doesn't have venmo!! As for the salon itself, it is very clean. It felt very cozy, and the bathroom was very mindful with products available. The front desk lady was very nice. I will recommend to everyone KiKi's!!

Elaine makes you feel right at home every time! She has been doing my eyebrows for a couple of…read moreyears and I never have issues with irritation after. I have been in few a few facials as well which have been so relaxing and she really takes the time to understand what your skin needs. Her studio is always clean and welcoming!

Truly there isn't enough space to write all the positive things about this experience. I got a…read morefacial and it was the best I have ever received. Elaine was beyond a sweetheart. Immediately greeted me by time. While filling out the paperwork, she listened to all my skin concerns. Even on the spot researching some of the products I use. The treatment room had a heated bed! And on a day in the negatives, this was FANTASTIC. She explained everything she was using and why. Which was super helpful since I'm a twenty something still struggling with acne. The whole process was beyond what I could have asked for. I've been to spas where after the treatment, it's the time when products are forced upon me. With Elaine, this was not the case! She offered samples!!! And explained what they were and when to use them. This will be the best money you could spend on yourself. I highly, highly recommend utilizing all the services Elaine has to offer. I know I will be back for sure.

I have been going to Amy since 2008! She's amazing and takes so much pride in her work! I have…read morelived in California, Florida, and Hershey... And I still made the trip home to Pittsburgh so she could wax my eyebrows and do my Brazilian! I never had anyone else... Just her! Take my word... Your hair grows back less, slower, and so much thinner with waxing! Thank you so much Amy! You're the best!!!!

Amazing & friendly service! Amy is the brow whisperer. The space is beautiful and so clean!read more

I can't say enough great things about Lashology! Tori is an excellent lashologist! She also is very…read moretalented at brow enhancement!! I recommend her with confidence, you will be pleased. I've gotten so many compliments on my lashes & brows. The vibe at the studio is everything! The moment you walk in your senses are enveloped with a soothing & relaxing environment. Tori is very welcoming & easy to talk to.. Do yourselves a favor & visit Lashology. You won't be disappointed.

From the owner: Looking for an experienced Lash Artist to give you beautiful lashes to enhance your beauty. I got…read moreyou! Here at Lashology I will provide you with different styles of lash extensions and pain free body waxing. Well, hopefully less painful especially with a glass of free wine that we offer. Call now and ask about first time client special

I've been a customer at this place for years and today I came in for a 90 minute hot stone massage…read more It was my first time for both an extended massage and hot stone. When I went to check out the team member took quite some time trying to figure out how to actually check me out. I paid for the service and left. About 10 minutes after I left I received a call from the front desk, and without an apology told me that I was under charged and needed to come back to finish paying my bill or pay it over the phone. I asked her if I could call back once I was done driving and would pay then. She hesitated and said ok. A few hours later I called to pay the bill and the girl on the phone said that they were closed and since they had my card on file they just went ahead and charged me the additional $40. Without even a courtesy call to tell me what the additional fee was or to confirm if that was the card I wanted to use for the charge. Again, no apology, no hint of remorse, nothing. I asked them to mail me my receipt. Additionally, the young man who massaged me for the fee of $140.00 + a $20.00 tip, didn't touch my hands or feet, didn't have the bed heated, the hot towels grew cold extremely fast and I spent the 90 minutes feeling cold, and not at all relaxed because his massage game was poor. I won't be returning here.

The most unprofessional unorganized inefficient overpriced place I have ever seen. I had a…read moremembership there until the raised the prices up to what a real massage cost. I still tried to go back on a single massage basis. Can't get a appointment for a month when you do your therapist will most likely call off because they treat their people like trash. Never ever go ther pay more somewhere else you'll be glad you did. Done never again.

My experience with this studio had started out very positive. Very professional and thorough…read moreconsultation. Services rendered included lash tinting, full lash extensions and a brow wax. I spent a lot of time (5 1/2hrs) and ALOT of money for these services. With in the 30min drive home lashes had fallen while i was driving, when I got home I noticed more and that I had visible loose lashes laying on my eye lid. I informed her immediately and she offered to replace/repair. With my pending schedule I informed her that I wouldn't be available for a while. We agreed on a date. By the next morning many many more had fallen off leaving obvious spaces and gaps. Informed her again of the situation. Keeping her abreast of the issues. By evening they were a disaster, just over 24hrs after having them applied. At this point I asked for a refund as I didn't feel confident of a reoccurrence. She refused and she also expressed some very colorful accusations against me. We have been in contact several times after the fact and yes I did again agree to allow her to redo them but upon further consideration of her very poor attitude towards my experience, and less than professional behavior after the fact, I again informed her that I was not confident that the same thing wouldn't happen again and requested a refund for the lash service only. She has refused, only will do a corrective service if there's an issue. Can't correct something that doesn't exist. Of course she blames me for not dropping everything in my schedule to have her fix the issue immediately. Even if I could have done as she wanted, the process would not have been a simple "fast fix" Refund still refused. Hopefully others have a more rewarding experience for the expense but my experience has been ugly and very discouraging. She also spoke poorly to me about another client who posted a bad review about her so I'm sure she will also do the same about me. Especially since I initially gave her a great review and have since deleted it.

I decided to wait a few days to leave a review to check in the quality of the work I received. I…read morevisited this studio on Tuesday. The process took some time but was done in the most professional manner, both educating me and explaining each part of the process. I was put in a comfortable recliner and started the process. She added more lashes "just because" which I was more than grateful for. Prior to leaving I was given information on after care. As stated above I decided to to write a review because I wanted to see how the lashes held up. I am more than pleased to say since Tuesday I have only lost one lash!!! I have got a ton of compliments, in addition to loving the look myself!!!

I like the fact that you can get the massage therapy done according to your needs. The quality is…read moregreat! And price is definitely reasonable. Very relaxing place.

Super professional and really great price. Was very happy ! Would recommend full body-1hour massage.read more

I received an incredible 60 minute massage and felt amazing afterwards, specifically my lower back…read more I'm a professional baseball player and frequently get soft tissue massages during the season which is why I was searching for a place to go during the holidays. This spa didn't disappoint, they were very welcoming and friendly from the moment I walked in! I would highly recommend this place!

Really comfortable and clean place. All of the employees are really nice and do a great job. I've…read moreonly had pedicures, but they offer a ton of different services.