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    Ulta Beauty

    3.4 (76 reviews)
    Closed 10:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - Ulta Beauty

    Haircut

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    J David H.

    I've been to this Ulta with both wife and my daughter on multiple occasions. It seems to be overall an average to just above in my opinion. The store is located in the Hilltop Center with Trader Joe's. Surface parking is plentiful and the lot has always been in great shape with little to no debris. My wife has got her hair cut and highlights at least once with good results. Most often however I'm here with my daughter shopping for products. Checkout has been mixed, but more often slow. Our most recent was a 20 minute wait which was outrageous. Their vast array of quality products is what keeps my wife & daughter returning. I recommend them, but they are a 3.5 for me and rounding down.

    More crappy color
    Christy N.

    I went to get my hair done on 12/28/20. I hadn't had my hair color since 10/20. I had a ombre of reddish and went into orange which was all semi permanent color and done by another salon. So after 2 mo of growth and wash out I had roots showing big time. I wanted to try and do the whole dark roots with grey. Which I knew it was going to take a few visits to reach my goal. Nicole who was my hairstylist put bleach on my hair trying to get what was left of the very faded red and orange out. Not all of it came out. I had patches of red and patches of orange. So Nicole said we will have to cover it up with color and in a few weeks we can try again at least we will cover up the orange and red. No problem right! So after she puts a light brown on my hair which was darker then my normal and she says it was semi permanent so it will lighten up with each wash. So as she's drying it she says oh this looks good. As I'm looking a my hair I tell her it has a green tint to it. She finishes drying my hair she says oh yeah I see the green tint your talking about. Let's trim your hair so we can get some of the green off. I told her I didn't want to lose any length of my hair. She said no problem. So after she cuts off 3 inches she says that looks a little better. She shows me the back of my hair and I see a big red spot in my hair. I tell her that and she's oh it looks like a highlights but we can try again in a few weeks. I explained to her that I was moving out of state with in 2 weeks and I wouldn't have time to come back to fix it. So she gives me the receipt to go check out and it was $225. After sitting in the chair for 4.5 hours I go home and look at my hair. I notice the big red spot was a lot bigger once I moved the top layer if my hair. My roots were still there and still showing grey hair. I still had the green tint. And my hair has spot where the hair color didn't take very well. So on Wednesday I call the store manager Carry explained everything to her and she said she would talk to Nicole and corporate she would call me back. No call back. So I go into the store and talk to another manager Jacqueline and she basically brushed me off. Wouldn't even look at my hair. She says well Nicole said it would take a few visits to get what you wanted. I told her I know that but I don't feel I should of paid for spotted hair. Roots showing. Green tint or a big red spot in the back of my hair. Shr said there was nothing she could do I would have to talk to Nicole. So I asked her well can I have corporates number? She said you can Google it and it should come up. I left pissed. I will be contacting corporate of Ulta and the BBB regarding this. Worst customer service and hair service at this place. STAY AWAY FROM THIS ULTA!!

    Recent Ulta Haul. All items were $10 or less. Amazing

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    11 months ago

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    8 years ago

    Don't go to this Ulta. People are rude and seem unhappy to be there. The one at Town Center is 10x better and seem to have more products.

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    Page 1 of 2

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    Review Highlights - Ulta Beauty

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    Cali Hair Studio

    Cali Hair Studio

    4.4(259 reviews)
    5.2 mi
    $$

    Being a Cali native myself, the name intrigued me. I later found out the owner is from Cali also…read moreand often travels to and from there to here. They prefer appointments, but will take walk-ins (be mindful that priority will always go to appointment clients) I wanted to do a walk in, but ended up setting a same day appointment, only 2 hours after I made the call, so it a doable wait time. I ate lunch and had a nap before coming in, so it was already leading up to a nice chill day. My stylist was an older lady, and she was very pleasant, quick nimble with the scissors and mostly styled my hair with just her hands (I have natural waves) and used very little product. And my hair turned out better than I expected. I basically got a wolf cut with soft layers. As we talked, I found out she's had a collective of over 30 years experience cutting hair both abroad and here In the states. I can really appreciate the service she gave along with her pleasant demeanor during the whole experience I had. My husband ended up going there to get his hair cut a few days later...and I was happy with what they did to his hair as well. Very clean and styled in a way that suits his face and head shape. Not just a cookie cutter hairstyle that looks the same on everyone. This one really flattered his specific look and personality. The only downside is parking on a busy day, the lot is small and right up near a busy street. So I understand why they encourage appointments, to keep the parking lot from being crowded. So it seems like they already put some consideration into setting up a good experience for their clientele. I look forward to visiting them again in the future for a color job I want to try. All I wanted this time around was a wash, cut and style and it was decently priced and professionally done in a relatively short amount of time. Always tip your stylist, especially if you can't stop smiling at what a great job they did. thanks for the amazing service!

    Tommy does a very nice work with cutting hair and styling hair.He did exactly what I told him to do.read more

    Photos
    Cali Hair Studio - Spring colors

    Spring colors

    Cali Hair Studio - Blonde

    Blonde

    Cali Hair Studio - Ash brown

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    Ash brown

    AOC Salon - At AOC Salon it's very simple: Great Hair. Great Service. Great Products and Advice.

    AOC Salon

    4.3(87 reviews)
    6.6 mi
    $$
    Certified professionals
    Available by appointment

    Finding a hair stylist that you trust with your hair is HARD, but finding Keely was the best thing…read morethat ever happened to my hair!! I seriously cannot say enough amazing things about Keely, I recommend her to everyone I know!! Keely has been my stylist for the last 4 years, and as someone who is super picky about my blonde, she absolutely nails it every single time. Even after all this time, she still takes the time to do a full consultation (plus the best mini therapy session). Not only does she listen to me yapp about my life while we drink insanely good coffee and casually drop first & last names in the chair, but she also gives me the best hair advise and truly listens to exactly what I want. Somehow my hair looks even better after every single appointment. My blonde has never looked so bright, healthy, and blended perfectly. When I first went to Keely my hair was holding on by a thread, (not even kidding, could barley get a brush through her) now it's the healthiest it's ever been even with bleaching every appointment! Keely will give you your dream color while keeping the integrity of your hair! Not only is she incredibly talented, but she also makes every appointment so fun and comfortable. The entire salon has such a welcoming vibe, and the amazing team at AOC constantly hypes you up and compliments your hair throughout the whole process. I always leave feeling confident, happy, and completely pampered. If you're looking for someone you can truly trust with your hair (and your secrets haha) Keely is your girl!! 1000/10 recommend!!‍‍‍‍‍‍‍‍‍

    very satisfied with my hair, sterling was great and gave me exactly what I asked for. will be…read morereturning

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    AOC Salon
    AOC Salon
    AOC Salon

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    Elle Madison Salon - Jennifer was awesome!!!

    Elle Madison Salon

    4.6(46 reviews)
    2.6 mi
    $$

    Thank God for people and leaders like Elissa (owner) of Elle Madison!! I had my first appointment…read morewith her to try and get a color that I really wanted and she made it happen! I had went in on a Friday at 6pm and we both didn't leave the salon until 1am because of the process and how much hair I have!! I felt horrible that I kept her there that late and for so many hours but that is a true definition of a hard worker and leader! She is much appreciated for the time she spent on me! My hair is exactly what I wanted, and she made sure to make it happen even if it took 7 hours . This salon is by far the best salon I have been to in Virginia Beach! Elissa has picked some of the best stylist on her team and give them 10 thumbs up! I have done a color with Kim as well and came out amazing!

    This adorable salon is in a convenient location, the physical address is in an easy to reach area…read morewith lots of available parking. The workers are extremely sweet, and super kind. They accepted me with my baby and were extremely welcoming and supportive. Jennifer did an amazing job with my hair and showed so much patience, she had a crazy product to work with but gave me an amazing outcome! Tip for this place they are by appointment only so make sure to contact them through their Facebook page to book an appointment. This is a little more time consuming due to not just being able to call for availabilities or just randomly show for a haircut, however the results they give are extremely worth the effort. Would completely recommend!

    Photos
    Elle Madison Salon
    Elle Madison Salon - One happy Momma!!! She gave me everything i asked for and more!!!

    One happy Momma!!! She gave me everything i asked for and more!!!

    Elle Madison Salon - Love how she hides by blue streak!

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    Love how she hides by blue streak!

    Ulta Beauty - hair - Updated June 2026

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