I always come to the store when I'm looking for accessories, makeup, or hair products. They have a…read moregood variety of items to choose from. They also sell fragrances, contacts, lashes, jewelry, and lots more.. The owners and staff are nice and normally friendly. They always have Christian music playing and its nice to listen to while shopping. They normally are pretty cool but on this occasion they followed me around which made me a little uncomfortable. I'm assuming people have been stealing. So to a point i can understand. But i almost walked out and didn't buy anything. It was just to obvious. I spend good money there!! That's my only complaint. They have tons of wigs and hair pieces to choose from. Most are lace fronts which are more expensive. I like this store. Check them out!

This store has lots of wigs, extensions and costume jewelries for ladies on a budget. Wanted to try…read morea wig but was asked to pay $1.00 cash. Their few postings make this a less customer friendly.

I love Sephora! I am a Sephora girlie over Ulta. I love the vibe here where you can talk to the…read morebeauty advisors and get samples if needed. I was thrilled they had a few of my wish lists when I was there. Checkout was a breeze. I love how they give out the birthday gifts too.

Please do not put the nastiest associate you have in fragrance. I ask politely if she could excuse…read moreme so I could smell a Tom Ford. She looked up from her phone to tell me it was at the end. If I wanted to walk to the end I would have. She promptly went back to playing on her phone. At least I have these types of associates to remind me why I shop at Ulta.

This beauty supplies store has it all. Wigs, accessories, make-up, nail supplies, jewelry, and…read moremore. It's a bigger store with lots to look at. The lady who works there was nice and helpful. They were having a 30% off sale on all wigs. But honestly I think they mark them up a little so you feel like your getting a deal with the 30% off. Because the wigs are kind of pricey. But they have so many to choose from. There's a section in the back where you can try them on, and they'll even help you style it. The store is well stocked and has some interesting things inside. Some of the lipstick and eyeshadows have testers, which I can appreciate. They have cute costume jewelry, so I love getting earrings from here. Because I won't freak out if I lose them, because they're inexpensive. I lose an earring almost every week. Lol. They had cute nose rings . I also saw they sell air fresheners. They had a few Arabic scents. The eye lash section was a decent selection!! With so many to choose from!! They also have nail supplies, like brushes, acrylic, tips, and etc. If you're looking for hair or nail supplies, check them out!!

The only beauty supply store I go to. So clean and the…read morestaff is extremely helpful and friendly. From the moment you walk in they greet you and they ask if you need any help looking for anything. The items are priced reasonably. There's an abundance of products for everyone. From hair, make-up, waist beads, accessories and so much more. The owners are also so nice and personable every-time they are in the store.

This was our first time coming to shop here...I was grateful to see it was a Black and female owned…read morebeauty supply with a nice selection of wigs, hair extensions l, and product. The owner is so kind and patient and will find whatever you need. I bought a wig and she helped style and suggested other units....but I definitely will be back!!

Always a great experience! Mrs. Marva is so kind and helpful. If she doesn't have what you are…read morelooking for she will order it for you! Hair care products for all. Stop by... you would be disappointed

When I walked in the owner greeted me right away. He was upbeat and very friendly. I was only…read moreshopping for a flower for my hair, but I found some other goodies. The store has a lot going on and it was a little crowded. But they had a lot of products. They sell earrings, makeup, nail supplies, wigs, perfume, and more. The owner overcharged me on accident, so he gave me $3 off towards anything in the store. So I thought that was nice! I like their earrings because they're cheap and I won't freak out if I lose them. I like this store, mainly because the owner doesn't follow you around like I've experienced in some other hair stores. Check them out!!

Why haven't I heard of this beauty supply store before?!…read more Honestly considering making this my new go to. Randomly stopped here with a friend that has visited before and it was a good experience. The store isn't huge, but it isn't crowded inside. This store has just about everything you could be looking for! They also had a sale for wigs (2 for $50) which isn't a bad price. They also have various other items than hair that you definitely need in your life. On top of everything, the employee (owner?) was so welcoming and made us feel at home.

Fairly nice beauty supply store in a decent shopping center. Came in for a certain brand of hair…read moreand realized they were super stocked on one specific brand, but not others. Typical beauty supply store items.

I went here for the first time yesterday out of convenience. They are located right next to a gym…read morethat I frequent. I needed to pick up a few things. I would normally shop Black-owned beauty supply stores for specifically Black hair care products, but I did not feel like driving all the way to Richway especially during rush hour traffic. Customer service here was subpar, which is usually expected with these type of businesses (Asian-owned in predominantly Black areas). I was not greeted upon entry. Fortunately, I wasn't followed around. They had a decent variety of products; however, not as much as Richway or even Beauty 21 (which isn't Black-owned, but the store has a large variety and I'm usually greeted). Prices here are about the same as most beauty supply stores. You need to purchase $5 worth of products to use a credit/debit card. I was thanked for my purchase, but not told to have a good day. I probably won't return unless I absolutely needed something and couldn't make it out to Richway or even Beauty 21 in time. I would have preferred to spend my money at Richway.

Friendly staff. They are a blast and so much fun. I absolutely enjoyed speaking with them. I came…read morelooking for some Diptyque products and they had NONE. Come on VA Beach. I have to drive to DC to get Niche products? We have to do better. Get some products in your store and help us out a bit. You should at least have 10 fragrances in stock for this brand and candles. Not that dried up stuff on the shelves.

Sales associates were friendly and inviting to my wife and I. Wife was looking for eye shadow and…read moresome general make up, staff was more than accommodating for her needs. Store was clean and well lit. 5 star service

Bad Situation Turned Good…read more This past Friday, November 17th, I purchased two Andis products from this store (1 Andis Profoil Shaver /1 Andis T-Outliner). To my dismay after returning home, while attempting to turn on the T-Outliner, I found it to be inoperable. Unable to return the product that day due to a weekend trip out of town, I returned to the store today to exchange this product and to ask about the possibility of exchanging the "Andis" Shaver for a "Wahl" Shaver. Upon my return to the store, I had a negative experience with "Jay", the store manager. He questioned me (did you drop it?) and alluded to me being untruthful after seeing a hair follicle on the side of the T-Outliner (which may have been picked up from my bathroom while using another product). After some back and forth, between myself, my brother and Jay, Jay tested the product and confirmed that it did indeed not work. He tested another T-Outliner and allowed me to exchange the defective product for the working one. Consequently, after Jay opened the box for the Shaver, he identified hair shavings inside the blade opening, keeping in mind I had not opened the box. I was shocked by this. Jay informed me that he could not exchange the shaver and that the new Outliner was non-returnable. After this interaction, I was angered and very offended. I quickly decided to call back to the store to gain the owner's contact information to further discuss the matter. After making several attempts to call, I finally got in touch with someone. To my dismay, it was Jay, the associate I had interacted with prior. Jay informed me that he was the owner. I explained to him how I had felt about his rudeness and after several minutes of talking, Jay apologized and informed me that he would accommodate my need to exchange the shaver. Long story short, Jay handled our altercation in a professional manner. He admitted that he had maybe based our interaction from past experiences from customers that tried to get over on them. I definitely understand this viewpoint, as I have worked customer service for several years. Overall, Jay made my day by taking time to hear me out and assisting me. I will definitely return to this store just because of how this young man handled this situation. He owned up to his mistake and helped me out in the end.I have much respect for him and his willingness to turn a bad situation into a very positive one. Thanks Jay! You've gained a repeat customer in me. Shop here!!!

Beautiful store! Well stocked. Has everything you need plus more! Great customer service also.read more

This store has a wonderful selection of everything. You can…read moreget braiding hair, quality wigs, bonnets, jewelry, hair products, accessories, purses, etc. The customer service is always good. They are always willing to help and offer to help you look for stuff. They're never overbearing with it either. The prices are so reasonable and probably the best I've found in VA Beach so far. The store is a bit crowded and overwhelming at times with all the boxes everywhere but, as I mentioned they do a good job at helping you navigate through it.

I love coming to Hair City. They have a big selection of wigs and beauty supplies. I was greeted…read moreright away when i entered. Mrs Jewel the owner is really nice and she can answer all your questions. Her husband and sister are also nice and helpful as well as the rest of her staff. Theres several things they sell. Hair products, makeup, jewelry and accessories, plus lots more. I always find cool things when I'm here. They also have a discount section with wigs that are $25 and under. The prices are pretty reasonable. It can get crowded at times, but its not to bad. I like this location and come here all the time. If you have a cosmetology license i think you also get a discount. Which i love!! Saving makes me happy. You should definitely check them out. They're located at the corner of Rosemont Rd and Lynnhaven Pkwy. Plenty of parking out front..

When i need nail supplies this is normally my go to place. Its in a shopping center off Holland Rd…read more They close by 4pm normally. So get in early if you can. They carry gel, polishes, acrylics, nail tips, files, uv lights, a lots of other supplies!! The prices are mostly pretty reasonable. The guys who work there are normally nice. When i walked in today i was greeted right away. The store appears a little cluttered because it's so many things inside. But it was as clean as it could be. I like that even though I'm not a professional nail tech, i still have access to professional nail products at a good price. I purchase my buffers and files from here because you can get like 4 for $1 buffers and 5 for $3 files. That's a good price!! They have a good selection of nail dips and acrylics also. With lots of colors to choose from. Sometimes they have items on clearance or sale. So be sure to check. I normally get in and out pretty quickly and there aren't to many people inside. So the line moves fast if there is one. This was a good visit. Check them out!!

Always helpful and pleasant. Don't mind helping you find what you are looking for even if it needs…read moreto be ordered.