Gaby was very professional and friendly when I came in with my son! Love her focus and attention to…read moredetail! Will definitely keep coming here to see her!

My girlfriend recommended to try the eyelash extension service. I obliged and booked an…read moreappointment for Sunday 04/05/26 individual eyelash extension desiring the hybrid look at a cost of $150 and a buddy package providing a luxury facial and massage for a cost of $270.00. Each service had a separate 18% gratuity which is removed if you tip the technician in cash. I expected a high-end professional experience, unfortunately what we received fell far below that standard. We ultimately spent a significant amount of money on very basic services that were advertised as luxury. EYELASH- I booked eyelash service that was advertised and explained to me by the intake receptionist as individual eyelash extensions, instead I was given clusters or fans as the owner prefers to call them. This is misleading and not what I paid for. Individual lash extension as I have had in the past are typically applied one extension per natural eyelash, not clusters or fans. What I received was not consistent with standard and similar cluster services can be found at basic nail salon for less than half the cost that I paid. The glue adhesive hardened to the point that I had to remove the lashes within two days of my service. This reflects poor technique, improper sequencing of services and lack of care. FACIAL- there was no consultation-no discussion of my skin type, concerns or goals. The process was not explained during the service, including products being used or recommended and there was no proper exfoliation, which is a basic step in any facial. Although very polite, I felt my aesthetician was either a student or an amateur that had just graduated. My facial was performed immediately after my eyelash extensions, and the way this was handled was very concerning. The esthetician placed loose, swim type goggles over my eyes that did not properly protect the lashes from the facial steam which I believe caused some of the lash clusters to fall out the next day. MASSAGE- The massage was decent, but very basic, we were provided with a choice of two scent oils to use. One was very pleasant, the other putrid to my senses. A luxury salon should offer more than one scent of oil to choose from. There was no variation in f technique or enhancements. The glute massage was received through the blanket used to keep me covered and warm, which felt impersonal and not in line with a luxury service or experience. The most concerning event was how my feedback was handled. The owner (Ivy) performed my eyelash service, when I reached out to her to discuss my concerns, our conversation became tense and dismissive. It took significant effort just to get her to acknowledge any accountability. Instead of addressing my concerns professionally, she became defensive, state she "felt" disrespected and focused on explaining her training, how long she has been in the business and the details of each eyelash service (i, e, classic, hybrid, dramatic) that should have been explained on the menu or when I requested this information from the intake agent before I booked my appointment. She was adamant that they did not provide refunds, but she offered me the option to return to the salon for her to correct my eyelashes or 50% refund of what I paid. At this point the conversation has escalated to the extent that we were unable to fully discuss or resolve the concerns with the facial and massage. She gave me a story of how tired she was, how she didn't have time to continue the conversation. I asked when a better time would be, she stated she didn't have time, she was booked and busy and that she had a family and a home to go to. Like, really, we all are professional women and have the same responsibilities. DEFLECTION. She eventually conceded to the following Wednesday to follow-up. I eventually conceded to 50% refund plus the gratuity which I am still waiting to receive. Please note how she does not address any of the bad reviews, this is also a sign of no accountability.

I did a year break and I went back to my girl Samantha. She did my full face with eyebrows and when…read moreI tell you, she did a fantastic job. She made sure every single hair was taken and always making sure you are comfortable. I Samantha to anybody and I love her so much! I will be coming back soon !

I absolutely adore all the women here & the variety of services they offer. I've been sugared by…read moreTiffany (same as waxing but much quicker & less painful) and got my brows threaded & dyed by Sam - both did a fantastic job! Love the overall energy in this studio & that I can get all my appointments done at one location. Outstanding customer service. Excited to call Dulce my new go-to salon!

I have been a client with Lush Nails for many years & their service is top notch. The entire staff…read moreis friendly, professional & very easy to talk to. Prices are competitive with other nail places I've used in the past. Their selection of nail colors is fantastic & they work very hard to give me great service every time I've been there. I highly recommend Lush Nails at Cypress Point Shopping Center. You will be very pleased

Very happy with my visit nail technician very thorough and pleasant to talk to also very close to…read moremy home I will definitely visit again.

They have a lot of products in here, great store, especially if you're somebody who does their own…read morehair

This store has a wonderful selection of everything. You can…read moreget braiding hair, quality wigs, bonnets, jewelry, hair products, accessories, purses, etc. The customer service is always good. They are always willing to help and offer to help you look for stuff. They're never overbearing with it either. The prices are so reasonable and probably the best I've found in VA Beach so far. The store is a bit crowded and overwhelming at times with all the boxes everywhere but, as I mentioned they do a good job at helping you navigate through it.

David was GREAT! This was the best pedicure I have ever gotten and the added leg massages were…read moregreat. My toes look perfect and my legs are amazingly smooth!

Disappointed...I would like to say this is just MY experience…read more Service was great, the nails were beautiful BUT they started to chip around the cuticles on day one. 3 chipped bad and one nail popped off like a press on and that was all by day two. I got them fixed a day after. And not even a week after them fixing them, another one of my nails popped off like a press on and the other one completely chipped at the top and I have half a tip. I have never paid $80 on nails for them to pop off like this. They're supposed to be fillable. I could have just got a $10 pair of press ons.

Showed up at 9:50am as a walk-in and the gentleman at the counter greeted me and reached out to his…read more10:30am appointment to see if they could be pushed back so he could service me! I did a soak-off while the he was waiting for his client to respond back and thankfully they agreed to be moved back to 11am (thanks Terrie!) So happy I gave this place a try. There were only 3 techs working when I went in, and even though it was quiet, each tech was with someone and it seemed like a solid team and work environment. My tech, maybe his name is Ky?, he was amazing. Super fun to talk to and easy going, I'm not rlly one to talk but he was asking all the questions and being funny and making me feel right at home. I had a really good experience, plus my nails turned out freaking bomb It was my first gel-x set because I was tired of how thick acrylic sets can be and how the color on them often chips/scratches off. Ky paid such great attention to detail, checking the underside of my nails after polishing them to make sure they were neat all the way around and periodically asking if I was satisfied with how they looked. Could have not had a better experience, I can't wait to come back!!

Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

This was my first time visiting The Glam Life Beauty Bar in Chesapeake, and they did not…read moredisappoint! From the moment I walked in, the space felt elegant, clean, and incredibly relaxing. I received a classic lash extension set, and Ally did an amazing job. She had such a light touch, which I really appreciated, and I could tell the products used were high quality--there was no irritation at all to my eyes or the surrounding area. I'll definitely be returning for future services. Highly recommend! (Before & After photos)

First to review! Always hesitant on moving somewhere new because I have to find a new stylist. This…read morewas closer than VB location. I've had 2 lash artists before this one and third times a charm! I had damaged lashes from the first lash stylist. 2nd stylist basically told me I should let my lashes heal and was way too overpriced for what she did. I've been getting my lashes done for 10 years now so I know what I want and how I like them to appear. Julie was a good listener to my needs and worked with my tiny broken lashes. End results were exactly what I wanted! She did an amazing job with what she had to work with. I wish I had a before pic but thank you so much Julie! The place smelled good upon walking in. The receptionist was very nice and professional. Beds were comfy and place was very clean!

Nice clean shop, GPS didnt take me tight there. I had to use the noodle to find the shop. It used…read moreto be a bakery some years ago. I love the relaxing vibe, the tech was great, explained the process gave me options...at an additional cost.. yes I bit. The cost for a good nap. Yes I will go back for a fill in ,a couple od weeks from now. Just a distance, I may find a closer location

I always come here to get my lashes done and every visit has been very pleasant, straight forward…read moreand easy!! The ambience is so clean and aesthetically pleasing! The appointment process is very casual and quick! Their hands are always very light i always end up falling asleep and wake up with brand new pair of lashes! Will keep coming back !!