This was my first time here, but I was pleased with the service. Staff are courteous and helpful…read moreto explain how everything works. Most of the staff were wearing masks. I ordered the special which includes inside cleaning and entry level wax. The car had not been washed or vacuumed in a while. They definitely improved the look of the car. The prices are fair. It is not as fast as the service I use at my home, but I imagine this is dependent when you go. To their credit they have a nice large waiting room. The bottom line. I would definitely return.

I must say that the positive attitude of the employees was what stood put more than anything to me…read more Everyone was socially lifting and positive.

Good experience for a pretty fairly priced, drive-through car wash. Free vacuum, towel use, and…read morefloor mat cleaning machine were great bonus. Would definitely be a return customer.

From the owner: Ultimate Shine Car Wash provides a superior car washing experience with over 30 locations in…read moreTennessee, Virginia, West Virginia and Ohio. This express facility, located in Johnson City, near W Market St & Leisure Ln, features an automated tunnel for exterior washing, plus vacuums, microfiber towels, and window cleaner, free for use with your wash purchase. All Ultimate Shine car washes feature state-of-the-art Neo Tex brushes and biodegradable detergents to gently wash away road grime and dirt, leaving vehicles with a shiny, refreshed exterior. Our undercarriage rinse, Ceramix compounds, and buff-and-dry systems keep vehicles protected from harsh environmental elements and weather-treated roads. With four wash packages, unlimited memberships and special family plan pricing, Ultimate Shine Car Wash offers vast optionality in services, locations and convenience.

I went to the TruShine Car Wash on 2/8/2023 at the Boones Creek location and paid $25 for the…read moreCeramic and after the wash I pulled over to use the vacuum and noticed the whole front of my hood still had black marks and spots all over the hood. I saw the guy who pre-washed the hood and wheels pulling trash bags out and showed him my hood and asked if I could run it through again. He denied my request after I licked my finger and showed how it didn't get cleaned. He suggested I mix white vinegar and water and clean it off myself. I ended up going to the self service place across from Ingles and spent $3 more to clean the spots off; and I didn't need vinegar to do it. My issue was that I didn't ask the guy for money back, just showed him the problem and asked for another run-through to solve the issue. Needless to say, they have gotten the last money from me.

Welp $25 down the drain. Definitely not worth it. Could've paid $5 at the self service down the…read moreroad and did a better job.

Touch less is garbage. Don't waist you money. Car almost came out looking dirtier than before the…read morewash.

I used the automatic car wash no-touch to rinse off truck. Truck is normally washed at least onc…read morea month but has been longer because of abnormal amount of rain. Paid $5 for express wash, truck came out as dirty as it rolled in. I turned around and went back, spoke to gentleman over carwash . Who said would not refund for crappy wash, I should uav used the touch wash if I wanted truck clean. No phone numbers to call, no other way to get this corrected. Refused to even pay for the price of the manual car wash.

They have good value, when it works. Got through 1 minute soapy car wash and added another 2…read moreminutes and the nozzle cut off. There was never a measurable amount of soapy. That left me moving to the next stall (#2 from right) to finish. The 4+ minutes just ticked off without pressure. I figure Mark's owes me 5 dollars for the aborted car wash. In addition, the soapy brush cycle puts soap on so thick, it took me 2 times through the commercial car wash with brushes to get it off. $24.00. I figure Mark's owes me ~ $ 30.00. I will keep you posted if they ever refund any money. I would rate Mark's less than 1/5. My mailing address is P.O. Box 322, Mt. Home 37684

The machine took our money and never turned on. There's no contact info to get ahold of anyone…read more Avoid this car wash

I really did not appreciate that both the towels and window cleaner were not complimentary to use,…read morebut rather an additional charge. I feel like there is not much that I want from a car wash except being provided with free use of towels, window cleaner, and vacuums. This was very disappointing and I will not be returning back.

This car wash totally trashed my car. I signed up when they were brand new and pointed out to him…read morewhen Ken was manager about my headlights being trashed from the car wash and my paint. So dummy me I keep using the car wash. I have a Porsche Cayenne and the headlights are trashed and the paint. When I was with ultimate car Wash this never happened. My advice to anybody out there do not run your car through this car wash unless you have a beater and don't care. Pictures to come. I tried to get them to buff it out or fix it and all they wanted to do is give me a free car wash for a month. What a joke. Look at these headlights.

They tried to kill my son's car by drowning the interior. They kept extending the pickup time…read morewithout telling us what the problem was. I admit it was very dirty but they left so much fluid in the seats and carpet that the car would not run right. They told me "it came in running like that", which was a lie. It ran fine on the way to their shop and had never had that problem before. It limped home where I first used a small rug shampooer (the "Little Green Machine") to suck as much water out as I could get, then put fans blowing air through the open doors for a couple hours, then actually put a dehumidifier inside the car and ran it all night with the doors closed. In the morning it was finally dried out enough to start and run right. I will never give them a good review because of what they did and the way they handled it.

Excellent job detailing my car! I am very pleased with the results. The car was in dire need after…read morea long trip. Thanks for getting it done in a timely manner!

Got VIP service this morning. Did not do a good job cleaning and their equipment scratched my…read morehood. I would not recommend anyone to use this car wash.

These people always do a good job cleaning and polishing my car. It is ah task I hate, especially…read morein the winter.