Jeremy is an amazing and knowledgeable technician. Extremely impressed with his work ethic and…read moreknowledge.

Took 5 days and multiple broken promises of "I'll have it to you by today" just to get a quote that…read morecompletely ignored everything I was asking for. They were on site on Friday morning, I asked them specifically if they could install a specific Trane system that I wanted to purchase or if they could get me a better price on their system. I had the exact make/model/price of a unit that they could compare with. They promised me they would write it up both ways and have it to me by the end of the day. I give them all of Friday and Saturday with no response and message them Sunday and Monday to see what's going on and get promised by the end of today again. I was lied to again and had to message them again before they finally sent me a quote on Tuesday. It was only at this time that I was told that they couldn't install the unit I wanted and that their "competitively" priced equivalent unit was over 200% the cost of what I told them I was initially looking at. Their eventual quote for their Goodman system was also 20% more expensive than the carrier system that one of the most reviewed and reputable companies in Dayton/Springfield quoted me. I understand that installing third party systems is not common in the industry which is why it was the first thing I asked. It should not take 5 days of leading me on to tell me they can't do it.

Excellent service! Prompt, courteous and reasonable cost. Mark and his helper replaced my circuit…read morebox in less than day. Answered my questions clearly and honestly. I highly recommend M & S Electric Service!

Mark was courteous, prompt, professional and his rates were more than reasonable. I had a home…read moreinspection done and there were many electrical items that needed replaced. He was very honest and guided me through what actually needed done and what didn't. He also saved me over $200 by servicing my air conditioner in the same sales call. I would highly recommend using M & S Electric!!!!

These guys do quality work at a fair price. Our air conditioning conditioner bit the dust and the…read morefurnace was shot too so we had both replaced. They did a great job! I got quotes from 4 different places. That led to more questions and Woods answered those questions quickly. We decided to go with them. They kept our old AC running until all the new equipment arrived. It took 2 days to complete the instal, they were responsive, courteous and professional. He offers the DP&L discounts, veterans discount and a discount for paying cash or check. Sweet! We couldn't be more pleased.

Great service! Prompt, friendly, informative, and knowledgeable! AC repaired quickly, and Ed did a…read moregreat job in a very timely manner! HIGHLY recommend this locally owned business!! Pricing was competitive too! Very affordable!

Our a/c was not working. The company we have used for years couldn't come until late day tomorrow…read more I called Dependable based on Facebook reviews & BAM! we are back in business. Old company just lost a long-standing customer & Jim has gained a new one. Excellent service, masked & put covers on his shoes before entering & a really nice person.

Jim at Dependable Heating and Air Conditioning is wonderful. He came and fixed out air…read moreconditioning the same day we called even though he is swamped with calls. He stated he will get everyone who called seen today since the heat is near 100 degrees. He truly cares about his customers and we will be using him from here on in and recommending Dependable Heating and Air. He is very friendly, efficient and reasonably priced.

Thank you Jason for your professionalism and knowledge in diagnostic and repair of my AC unit.read more

Company was highly recommended to me by my contactor. Called and made an appointment immediately…read more Jason and his son came out to do a maintenance check on my air conditioner and then 6 months later a check-up on my furnace. They are honest and hardworking. I can understand why they have an outstanding reputation. Will continue to use them for all my HVAC needs.

I have used their services for both commercial and residential…read more Great responsive customer service . Fairly priced .

In the middle of a summer like this, losing the A/C just isn't something anyone wants to deal with…read more And, as ours started going out, getting someone out to fix our system became a high priority. Getting an appointment with Ribbit Heating/AC was particularly easy, with their dispatcher not only providing lots of opportunities for appointments, but also giving us follow-up calls on the day of, ensuring that we were home in time to meet the service techs. The two techs who arrived were both timely and courteous, swiftly diagnosing the issue with our A/C unit. They provided accurate pricing throughout the process and were done quickly. And right now? Our A/C is blowing cool and comfortable for the rest of the summer. No complaints whatsoever!

Called on a Sunday, we had a shower faucet that would not turn off. Fortunately it wasn't gushing…read moreout. The "dispatcher", or maybe the owner, I'm not sure, was very helpful and understood the situation and told us that he could have someone out early Monday morning between 8-1pm. No emergency tech was available on Sunday, at this time. He quoted the service call fee over the phone ( way more reasonable than the other two plumbing services I called, prior to calling KC services...One place had been sold with a new number...never answered, and the 2nd one called back hours later). The KC dispatcher said a text would be sent to notify us that the plumber would arrive in 15 min from the time of the text. Sure enough it did, shortly after 8am on Monday. Along with the text, a bio of the plumber arrived, with a photo. This was very helpful and greatly appreciated. Our plumber was Roody, he was very friendly, knowledgeable and professional. He arrived in the company's van with all parts available for what we needed. He checked out the problem and gave us two scenarios with two quotes. Fortunately, it was the easier fix and lesser fee. His service was quick, left the area clean. I highly recommend this plumbing service to all in the area.

Keith came and fixed my furnace and was a true professional. He was honest and efficient and he…read morecharged me appropriately

I have used this company 3 times for problems on my rental properties and each time the services…read morehas been prompt, the issues well communicated, and the prices fair. Being an absentee landlord this is the type of company that is an ideal find. I would highly recommend them. (Only God gets 5 stars for being perfect....:)

Our heat went out and with the cold weather forcasted in the next few days getting it fixed…read morepromptly is a priority. We have a home warranty so we filed a claim and were told we would be contacted within 48 hours. our warranty company chooses the contractor so i was happy that it chose a local contractor. We believe in supporting local. Mr. Feuerbach called us the same day we filed the claim and was at our house the next morning. He was knowledgable, polite and explained everything to me. He had us up and running again in no time.I will be using his business for all my HVAC needs from here on out. 10 out of 10 definitely recommend.