If you don't have time to read this whole review, just remember this: go to Ursa over any other…read moreeyeglass store. They genuinely care, they go above and beyond to make sure you leave happy, and if you're a dog lover, you'll adore their sweet shop pup, Juniper. You won't regret visiting! Now for the backstory: This morning, my glasses broke in half on one side. With my horrendous eyesight, I literally cannot function without glasses. I'm visiting from out of state and, of course, I forgot to pack my backup pair. Total nightmare. I almost went to LensCrafters since I know they do repairs, but I decided last-minute to support local and try Ursa because of their great reviews. BEST. DECISION. EVER. The moment I walked in, I was greeted by Juniper, their adorable four-legged mascot, and instantly felt at ease. Nancy, Julie, and Jamie were all incredibly kind, patient, and welcoming. They somehow managed to find a pair of donated designer frames that perfectly fit my existing lenses. Julie even said it's almost unheard of for that to happen--but lucky me, it did! The new frames were gorgeous (and easily three times more expensive than the online pair I had before), and I walked out not just with "fixed" glasses but with a major upgrade. The customer service was absolutely phenomenal, Juniper stole my heart, and the cherry on top was leaving with a beautiful pair of frames that I never would've expected to get that day--especially for free. I've been wearing glasses for over 20 years and have been to countless optical shops, but Ursa blows them all out of the water. They turned what could have been a catastrophic situation into a positive, even memorable experience. My biggest lesson: never travel without a backup pair--but if you do and you're anywhere near Ursa, you'll be in the best hands possible. Thank you, Ursa, Nancy, Julie, Jamie, and of course, Juniper!

Had eye appointment and was pleased. Quiet, efficient and functional. Didn't have to get eyes…read moredilated as doc stated he could easily see they were healthy. Large selection of frames.

Young lady very kindly repaired my glasses. I was so happy. She was friendly & good at her job.read more

I have been very impressed with this Vision Center. I had a prescription from Stanton Optical that…read morewas totally wrong. Melissa spires warned me it might be off and said if it was, I had 30 days to turn the glasses back in to replace them. The prescription was indeed wrong (never go to Stanton Optical) so sent them back with a legitimate prescription. Melissa Spires went above and beyond to make the glasses work for my son. Thank you Wal-Mart!!!

Dr. Tran and Linda make you feel welcomed right when you walk through the doors. They are experts…read morein the eye fashion and eye health. Dr. Tran takes time to explain the process of an eye exam and your eye health. Linda gives pointers on the style of glasses that looks best on you and that compliment YOU. If you need any sort of glasses, eye vitimans, annual eye exam or need to speak to eperts there are the women you should see.

The first time I came here I had a referral to see Dr. Tran who then referred me to a different…read morespecialist. When I was having a similar issue as before and needed to update my prescription I booked an appointment for Dr. Tran because the specialist had since retired. When I went to my appointment I did not get Dr. Tran and instead got a different Dr who was not only dismissive of my concerns, but also patronizing toward me. They bill heavy too even with great insurance. The front desk was nice but that's the extent of it. I like Dr. Tran but I won't be going back.

The customer service is superb. I have been wearing classes and contact lenses for decades, but Dr…read more Lam shared many of her insights and observations with me about optics, fitting contact lenses and asked me many questions about my vision which allowed her to create a first-class prescription for both my contact lens and eyeglass prescription needs. The front office staff was very helpful in arranging my appointment and in contacting my insurance company regarding policy coverage. When I arrived for my visit everything had been taken care of. There was nothing for me to worry about. While I was at the clinic I noticed that there are many satisfied patients who return to Anchorage Opticians for their optical care needs. That made me feel very special. All in all, I was very pleased with the care I received from Anchorage Opticians. I will use this company again for my vision care needs.

Dr. Laura Sifferman at Katmai in Anchorage is compassionate towards her patients. She is very…read morethorough and tests all different avenues to make sure you're well taken care of. My family and I have been very pleased with the quality of her work and care. Dr. Sifferman worked directly with my physical therapist to bring even more balance to my body for optimal whole body wellness and function. Amazing! Thank you, Dr. Sifferman.

Dr. Lentfer! This amazing woman is so Talented, kind and…read morejust a good human in our world! Thank you for what you do...educate, help make life more enjoyable, all with a beautiful spirit and smile.

P.S. In reference to Yelper Elite Toni's latest review on Makar. Just a side note regarding…read moreAccurate Vision: There are no hidden costs here at all, with the billing. During the pre-exam procedure, permission is asked for one particular test; cost approx. 30 dollars out of pocket. And even though I always decline, I appreciate the heads up. I started out as a patient with this clinic when their location was on Northern Lights Blvd., years ago. Then, it was rather like visiting someone's cozy home and provided the Alaskan memories of days gone by. Present day, Accurate Vision is more streamlined, and I'm not sure the word clinic jives up anymore, but no matter. Look for Urgent Care as a prompt to this place's building location which will be on your right while heading North on Minnesota Drive (toward downtown). Enter around the back of the building, and take the elevator which is just inside the door. Dr. Kyle Smith comes recommended in my book. He hasn't steered me wrong (as I have experienced with other eye doctors) thus providing thorough exams and correct prescriptions. His manner is upbeat, kind and professional. I am not too thrilled with the front desk service here, as there is an omnipresent thread of tension, and I don't know why. Also, the service provided with follow up texts after having set up an appointment, definitely needs some polish. I received 4 texts stating that I needed to fill out paperwork. Okay, but one method offered was to be done via a link, on my phone, which didn't work. I texted back that I prefer actual paper in person, and was given the response of yes, that will be fine when I come in. Come to find out, I didn't have to fill out any paperwork at all. (Alrighty then!) I came in for an eye exam 3 days before Christmas. This was not such a great idea on my part. I was burned out and so was the doc. (And most likely for entirely different reasons!) Having done some research, the cost for glasses here are definitely on the high side, so being able to take my script and go, is a big plus re: my budget. As much as I would love to try the glasses here, (and having insurance definitely helps) my wallet is still speaking otherwise! Having been to SO many eye clinics in my lifetime, Accurate Vision has been one of the best for me, if only because of Dr. Kyle Smith.

I've always been happy with Dr. Crawford, confident he was skilled in his profession. His…read moreassistant this year (I've never seen the same assistant twice) was great. Dr. Crawford is the reason I let my concerns about the rest of the staff slide for many years. This time around, the staff were more condescending, and dismissive then before, and I no longer want to put up with it.

The staff was very friendly and professional. They did not try to push me into getting new…read moreglasses, which I have experienced at other eye clinics. I saw Dr. Musick and she was great! She was thorough, professional and cordial. Highly recommend.

Yeah, no. I came here a few times for eye exams when I still lived in Eagle River. The exam was…read morevery uncomfortable as the optometrist is clearly a smoker and attempts to cover the odor by chewing gum WHILE he's doing your exam. Having someone in your face with cigarette breath and chomping on gum is not a pleasant experience. Besides that, the clinic is very small and the glasses selection is very limited. Customer service was okay. I probably received the best service from the guy who adjusted my frames. Skip this place and find another eye clinic in Eagle River, or go somewhere in Anchorage if you can.

I went to the clinic to inquire about the service before I make an appointment. Fortunately, Pearl…read moreassisted me and was able to give me an appointment on the same time and day all the way to choosing my frame that fits me. That save my time and money. All staff are accommodating and helpful. I was satisfied, excellent service, fast and easy. Great job to the staff!

Terrible service. Super high price for lenses. 4 weeks…read morewaiting. Never got a receipt. So very disappointed.