Man this place is iconic. It has been here forever so I decided to stop in for the first time since…read morethe 90's. Rented some banger skates and discovered it's like riding a bike, you never forget how. Made a few loops and they started playing some old 90's alternative rock on the sound system. Awesome. The only negative was I was hoping to play some Golden Axe on the vintage cabinet I remember they had. I was hoping they still had it but alas, it was gone. I heard an Italian Pizza Man absconded with it by winning craploads of prize tickets. I rate the experience at 9/10 Gaias Cradles

PLEASE READ REVIEWS! If your children do not know how to…read moreskate, this is not the place for them! Management referenced a 30-second interaction, during that time I was clearly managing an agitated baby and verbally stated multiple times that I had already being spoken to rudely. Not addressing the same rule more than ONCE mind you. That should have prompted staff to stop and assess the situation instead of continuing to escalate it. I refuse to not support my child ( 5, 4 and 20 month old) while they are skating for the first time, nor will I allow my children to sit and cry in public without support. When I picked up my 20 month old during an intense emotional episode, I was not skating. I had just exited the rink and was returning to the bench. I clearly stated this and indicated I had literally picked her up 6 seconds, barley getting her to my chest before he barreled around the corner to approached, make several abrupt remarks, and left without any attempt at respectful or professional/personable communication. This place has been garbage for over 7 years!!! I would not recommend this establishment in Hadley Massachusetts. We are a family of five (two adults, two children ages 2-5, and a 1.5-year-old). We rented two pairs of skates at a cost exceeding $70. During our visit, staff repeatedly confronted us in a manner that felt unnecessarily confrontational and lacked professionalism. I was first approached for holding my 1.5-year-old while skating, which I understand may be against policy; however, this was my first time skating with young children, and the interaction was handled poorly. On another occasion, my fiancé attempted to cross the center line briefly to assist me while I was managing both a toddler and a young child. There were no skaters nearby at the time, yet he was again confronted by the same employee. In the carpeted area, I picked up my crying child, and within seconds was approached and instructed to put her down because I was wearing skates. The delivery of these instructions was abrupt and lacked any empathy or discretion. Additionally, the skates provided for my child were visibly worn and in poor condition. The Velcro no longer functioned properly, a concern that was verbally acknowledged by a staff member while adjusting them. Despite advertising as a family-friendly venue, our experience did not reflect that claim. This facility may be more suitable for experienced skaters rather than families with young children. We were offered free lessons for the kids and still, we denied them for lack of empathy and confrontational approach. Owner tries to argue every negative review. Your place is old, your skates are unsafe and your staff is unbearably disrespectful to parents, and according to reviews, your summer camp kids hate it too. Response from the owner or manager Hello Kristie, thank you for taking time to write a review. Although a direct conversation, while you were in the facility, would be more productive and helpful, we always appreciate feedback. It is unfortunate that you found simple instruction, on serious safety concern, "abrupt." The risk of falling or dropping a child from four or five feet in the air, while you are on skates, is never taken lightly. The fact you had to be reminded multiple times demonstrates your lack of understanding. I encountered you only once directly, for all of 30 seconds, and you were flippant and arogant, arguing about holding your child while you were on skates. Safety should never be taken lightly. The rest of your commentary is inflamatory and unwaranted. And yes, $70 for five admissions and two rentals is accurate. I challenge you to find a better value for an afternoon with the family. Our offer of free skating lessons was genuine and an attempt to give your family a chance to further enjoy skating. I'm not sure what your reference is to summer camp; We have none. If you wish to have an honest conversation about your experience, and find a path where I am still willing to help your children with free skating lessons, please feel free to reach out. I look forward to helping you create fun memories with your family. Thank you again for taking time to comment. The owner continues bashing any negative review without taking any accountability for their lack of perfessionalism.

I believe this a great rink that tons of people come too. I like that the people take care of the…read morerink to make it last. I like the coffee shop and the skate shop super convenient. The only bad thing..... is that its TOO DAMN COLD.

Roller Kingdom continues to impress! Love that they have…read morespecial daytime hours during school breaks (1-4). The DJ is on point! Keeps the crowd going with fun music to listen & skate to, along with fun races by age group. Laser tag $5 Ticket $16 Rental $3 Don't forget your frequent skater card to earn free skate after 5th stamp!

My 4 year old daughter had a great time and she did extremely well for her first take at skating…read more Everything went smoothly. I did overhear that there was a fight. I asked one of the cashiers when purchasing an Icee and she confirmed there was one and pointed to the area. At that time, I recalled seeing a group on the floor but I thought it was from them falling while skating. I've must've caught the very end of it. She stated the police were called and they left before their arrival. The next thing was while waiting to go back on the floor and watching the experienced skaters skate, a female very upset began swearing at another unknown group saying "she got me f**ked up". Another patron also watching stated "Friday night". Yes, it was a Friday night! With that said I would definitely return but during the morning and/or afternoon sessions.

This is your average roller-skating place. They have a big parking lot which is good because it…read moregets quite busy. We came here with a group of our girl scouts for an event that was said to be a special one for them. There was only one thing that it made it special for them, face painting but nothing else that signified that it was a girl scout event. Nonetheless, the girls still had a lot of fun. What we like about this place is that they rent the training walkers for younger kids that aren't good on skates yet. They have a place to grab a quick bite and a drink, laser tag, a play climber, and an arcade. I was really surprised at the extra cost for the play climber - it is nothing fancy or super fun and should really be included in the entry price since it is right next to the skating floor.

Rude staff, outrageous prices, mediocre rink. For the prices that they charge they should install a…read moremuch better sound system. Overall VERY disappointed. How could it possibly cost a family of six $180 to take the family skating and to have pizza?!!!!! What business charges toddlers full prize?

May not be the newest but it's $10 for skate and rental. It has brand new vending machines which…read morewas ironic. The staff was friendly as well. Not many people too so it was good for newbies like us. i was worried about getting ghetto skates but they were pretty new (see pic).

Cold... I slipped like frozone slipping on his own ice and the ice was more like slush then is was…read moreice. I did not enjoy my experience

Such a charming, throw-back sort of rink. Great family vibe for Friday public skates, and the ice…read moreis always sensational. Not only do they have a snack bar, but they have the best coffee I've ever had at a rink. Since moving to RI, I've adopted Thayer Arena as my home ice.

5 stars!! Love this rink. Plenty of public skating hours available and the ice is always beautiful…read more 2 rinks under 1 roof is such a W

This place was fun. I enjoyed this ice rink over the holyoke one. It was 10 bucks to rent skated,…read moreand to stake. I would totally go back here .

I regularly come here but that has changed. One of the employees was extremely inappropriate while…read morehaving a conversation in the office. She was using extremely inappropriate language saying things like "this is bulls***" and "I'm so f**cking pissed". Having someone speak like that in front of my children and having to explain to my children what such words mean is unacceptable. I never thought I would hear such a thing in front of all the people that were there. I wouldn't recommend bringing your children here, unless you want them learning words they shouldn't know or repeating things they've heard. I always thought the staff were pleasant and professional but I guess my assumption was wrong.