Cancel

    Open app

    Search

    UMC Idalou Clinic

    3.0 (2 reviews)

    UMC Idalou Clinic Photos

    More like UMC Idalou Clinic

    Recommended Reviews - UMC Idalou Clinic

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Jease C.
    72
    10
    12

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - UMC Idalou Clinic

    Verify this business for free

    People searched for Family Practice 426 times last month within 15 miles of this business.

    Verify this business

    Lubbock Primary Care, Chris Shanklin MD

    Lubbock Primary Care, Chris Shanklin MD

    2.2
    (18 reviews)
    17.5 mi

    Had what could have been a serious condition today and called for an appointment and Dr. Shanklin…read morewas out of town but got an appointment at noon with Micah. She was awesome and was apologetic that I was sick. She did an extensive diagnosis and explained our plan of action. She expedited tests, got my results and sent in prescriptions. I appreciate all Micah did and want to say the entire office team is always friendly and helpful and I recommend them for anyone needing a doctor.

    At this point, I would advise people to go elsewhere. I've…read morebeen a patient with them, and up until this point, I've been generally satisfied with their service. However, I ran into a major issue recently that left me feeling extremely disappointed and unheard. I was told that I could not receive even a single additional month of medication unless I physically came in for another appointment, despite informing them that I'm in the process of establishing a new PCP. It seems completely unreasonable that, after explaining this, they would refuse to offer any flexibility or assist in a timely manner. What really upset me was the lack of empathy or understanding. It felt like the company's policy mattered more than the actual well-being of their patients. I've been a loyal customer for a while, and a little flexibility in this situation would have gone a long way in maintaining my trust and continued business. In an age where patient care should be the priority, this experience was both frustrating and disappointing. I understand the importance of following procedures, but when it comes to patient health, especially in transitionary periods like this, a bit of compassion and common sense should be part of the equation. I really hope they rethink this policy moving forward, because their current approach certainly leaves much to be desired.

    Photos
    Clean and tidy
    Clean and tidy
    Front of building
    Front of building
    Lubbock Primary Care, Chris Shanklin MD

    See all

    UMC Idalou Clinic - familydr - Updated July 2026

    Loading...
    Loading...
    Loading...