It's my very first Bank in America. Before come here we went with my husband to 2 Banks and both of…read morethem needs to have an appointment for opening your account, so we use Google Maps to ask the closest Bank and Google Maps gives to us this Bank, I think it's great that you don't need to wait several days to open your account. I want to note that's here is a great place, a beautiful comfortable atmosphere, and excellent service, Lisa Laswell is a great employee who knows the job perfectly. Recommend this Bank.

Great local bank with personalized service. They take great care and really know their customers…read more Even after I moved I still bank there!

Visited September 25th..see receipt…read more I googled this location because I needed to locate a B of A that had an ATM that was nearby my doctor appointment. Nice corner location with a drive thru and 2 ATM machines. I didn't go inside because I only needed the use of the ATM. Nice visible location near everything!

Marisol is a super star and the reason for me leaving this review. I had a tough time making a…read morebusiness deposit. Was missing some information needed and couldn't get it done on a Friday before close. She was so kind and helpful. Luckily when I came back Saturday morning she ended up being the teller to help me. She remembered me and got me in and out stress free and smooth! Don't use B of A for personal banking but considering it because of Marisol!

Visited July 6 2026. See my receipt…read more I like this ATM because it's near where I was shopping and they have a Security Guard outside! Its around the Corner from Chipotle. In and out quickly! No lines!

TERRIBLE SERVICE!!!!!!!!! they try and charge extra fees when everything is set up on Auto payment…read more Then after jumping through a ton of hoops and talking to there TERRIBLE automated phone system. You finally get a human to work on fixing it. *** CHOOSE ANOTHER BANK***

AVOID BANKING WITH PLUMAS BANK. They approved me for a line of credit and had me come into the…read morebranch, only to later make excuses about incorrect "verbiage." After that, they completely ghosted me--no calls, no emails, no updates. Weeks later, I had to follow up myself and the only response I received was a denial letter in the mail a week later. This was a total waste of my time. The lack of transparency, accountability, and basic professionalism especially from branch manager Ana Rodriguez is unacceptable. STAY AWAY.

Poor customer service and rates are a joke, each time I have recently came into the bank lobby, the…read morefirst teller is always they sane, she questions you instead of greeting the customer, then when you indicated you need to speak with a representative she rudely says, you can wait over there, pointing to a bench, no would you like something while you wait? Then to find out how low their interest payments on savings is they offer a better rate, do that before you loose the customer, so glad we know longer bank with this bank, they are financially incompetent or just a ripoff, but be warned better rates are everywhere.

Visited July 25 2026. This bank is located in Yuba City and across from the Yuba Sutter Market…read moreplace . I only used their ATM today to get some cash from my account. I like that you can get 50 dollar bills out as my other bank doesn't give you that option. Quick and easy and no lines at the ATM!

We have been a long time customer 10 years+. For about 6 months now our checking account has been…read morehacked. We couldn't get the bank to take responsibility and stop the fraud. We got a notice the bank was closing our account. WHY because they can't stop hackers???? Never have we done business with a company that blamed a customer for their out of control & unsafe Internet service. Be very careful.

I just left this branch a few moments ago and was disappointed with part of the customer service…read moreteam. The gentleman that helped me out today was very patient, and great with my request. Unfortunately, my request came with having to call over another team member to help him. I thought that there was more cash given to the cashier to deposit and when he repeated the total, I asked him for a breakdown of the bills. Let me also say, I should have counted everything before I brought it in and I was completely wrong in thinking that there was more. Whether I was wrong or right, it is still my money and I'm still putting it into this bank. The gentleman was happy to be of service, but it was his coworker who seemed to be having an off day. Because of my request, the cash machine that counts everything had to be reconfigured. After I was shown that the cash machine was indeed correct in its count, and that I was incorrect in my assumption, I apologized several times and let the team know that I was wrong. The lady however, the coworker who came over to assist my request, was visibly frustrated. I can completely understand how frustrating it must be but this is still your job. On top of that, she openly said "now I've got to reconfigure this machine. I am so annoyed right now." I think it is fine to feel what you feel, but it is unprofessional to express these things in front of members who are making a request for correction. I was respectful, spoke in a soft tone, was never rude in anything I said, and apologized several times. I don't think anyone should be penalized for requesting a service that I believe banks should give to their members-this is my money. The cashiers were not wearing name tags so I could not give you an idea of who I was working with, and if they had nameplates on the front, I did not see their names. To the gentleman who helped me today with my requests, thank you very much for your patience. To the lady who was visibly upset, perhaps from other things and maybe my request was just an addition to something she may have already been upset with, I hope you find peace today-but I did not deserve the unprofessional way you treated me.

As I expected, there was a line as I came in, about an hour before closing. There were two customer…read moreservice assistants at the windows and the line seemed to be moving smoothly. When I arrived at the window, the assistant, Nick and I exchanged greetings. I had my I.D and bank card ready and handed it over. He asked for additional information and sent me a text to ensure extra protection for their customers. I told Nick I appreciated the courtesy. My experience has been positive and I feel confident since banking here.

Unsafe place to bank! This bank does not ensure its customers are safe by enforcing customers to…read morewear a mask. When it was called to the attention of the manager their response is "we are all adults". It clearly isn't concerned about its employees as well. Behind the plexiglass employees can be seen not wearing mask either. Now do you want to take money, coins or receipts from someone not wearing a mask and handling the items. I don't. Bank of America will be getting accounts we have had with US for over 30 years.

I have had nothing but great service at this US Bank location. From replacing a lost debit card to…read morestarting a new account, the staff have been helpful, articulate and capable.

This is just a heads up for the community...their hours of service are currently 10am-3pm mon -…read morefri. This isn't reflected on their posted hours. As I have had no interaction with them, good or bad as of yet, the three stars are simply middle of the range.

Sierra Central Credit Union completely abandons its members when they are most vulnerable…read more This weekend, my husband and I watched a hacker actively try to drain our account using a brand-new debit card that we have never even used. We called their support line repeatedly to freeze the card, only to be hung up on and told by a recording to call back during normal business hours. Leaving your members completely unprotected over the weekend while criminals attack their accounts is negligent management. To make matters worse, the emergency number listed on our Sierra Central online member page (855-251-1790) doesn't even go to the credit union--it connects to a medical transport company called Modivcare! Any legitimate bank offers 24/7 live support to cancel compromised cards and stop fraud in its tracks. Sierra Central shuts its doors, turns its back, and leaves its members devastated and hanging out to dry. If you want your hard-earned money protected after 5 PM or on weekends, do not trust this institution.

The entire staff at Chase Bank on Harter Parkway are pleasant, personable, wiling to help and…read morepatient. I appreciate the very nice security guard that is always there to open the door for customers and has a kind word for everyone. Definitely recommend this bank.

To all seniors: Proceed with CAUTION when dealing with Chase Bank in Yuba City…read more On August 27, 2026, I walked into Chase Bank in Yuba City directly from the Social Security office, carrying paperwork establishing me as my mother's representative payee, along with court-issued conservatorship documents. I needed to see a banker so I could wire most of the money in my mother's account to her US Bank conservatorship account. Yet, every attempt I made to get same-day assistance was met with what can only be described as practiced indifference, always accompanied by a wolfish smile. I am a senior myself, trying to responsibly manage the financial affairs of my elderly mother. Seniors deserve patience, respect, and meaningful assistance when dealing with important financial matters--not indifference disguised behind a smile by someone we have coffee cups older than. Susan (66) Colusa, CA

From the time we entered, we were immediately greeted warmly and then another representative…read moregreeted us asking what they could do to help us. We were given attentive and positive service the whole time we were there and did not have to wait to speak to a banker. Taylor had a kind, polite, and professional attitude. He did not treat us as if we were just "another customer". He was very warm, hospitable, and personable. He never pressured us into anything but was informative about our options and we left feeling respected and appreciated. My father can be difficult to please but Taylor treated us both very well and we never felt rushed. I give Taylor 5 stars because this is how people should treat others with a humble and thoughtful demeanor. Thank you, Taylor!

The branch in Marysville CA is very nice. They treat you like family. They are always in good…read morespirits and have fun working.